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    Recommended Reviews - Builder Depot

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    17 years ago

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    12 years ago

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    12 years ago

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    Builder Depot - Outside of Building

    Builder Depot

    2.0(4 reviews)
    0.0 miNew Southgate

    Product was fine but customer service very poor. I needed plywood cut to size. Firstly last orders…read morefor this are at 2pm, very early. I got there in time and was directed first to the warehouse. Warehouse sent me to a payment desk to pay. There i was expected to know how many cuts were needed but I actually only bknew what sizes I wanted to leave with. Operator didn't know but we settled on four cuts. Later it emerged that i had been charged for two sheets instead of one. Next i went back to the warehouse but was directed to go and wait for a forklift truck diver at a waiting area. This took around 15 minutes with no staff knowing anything about where acdriver might be found. Then the cutting. After waiting for an operator bit was quite efficient but i had to help lift the timber. That was unexpected. Lastly back to the payment desk tobget s refund on the accidental overcharge. Due to a software problem this could only be paid on cash not to the card used to pay. So all in all a pretty bad customer experience although in fairness I did eventually come away with what I needed.

    You are my worst expirience buying online, the first order I made received one damaged item and 2…read moremissing items, contacted customer service but they ask questions I answered before, looks like they don't want to sort the problem out, I made a second order including the missing items and still sent me 1 wrong item and 1 missing item! Sorry but if I could give you 0 stars I would

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    Builder Depot - Main Entrance

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    Sunshine Garden Centre

    Sunshine Garden Centre

    3.6(8 reviews)
    0.8 miBounds Green
    ££

    One of the best garden centres I have ever been to. It is a large store with large customer car…read morepark at the front. This store has lots of character and feels like a place where staff feel really passionate about their business. You'll find a huge selection of indoor and outdoor plants here. I received a lot of helpful tips from the staff regarding care for my orchids. They pointed the stuff I was doing wrong and gave me tips how to care properly for my plants. Apart from the plants, you'll find hundreds of related items on offer, such as plant feed, planting and decorative pots, water features, garden furniture, outdoor heating, lawnmowers, even garden jacuzzis. I also like browsing through a huge selection of home accessories, stuff like cushions, rugs, lamps, small pieces of furniture, kitchen accessories, glassware, candles, etc. At the front of the shop you'll find lovely gourmet food items, packaged in decorative tins and jars. You could find a lot of gifts ideas here. It is all upmarket stuff, slightly pricey, but worth the money, considering the quality. The staff will help you with all the heavy and bulky items to your car.

    Visited with my partner last week. She had received a plant in a pot as a gift the day before, but…read morealready had one similar so was hoping to exchange it. We spoke to the manager who advised us that they would do anything without a receipt. The plant was perfect and the pot had their barcode on the bottom, but they refused an exchange. The 'computer says no attitude' was really poor...we have been customers for over 20 years, but will go to a business that values it's customers in future.

    Builder Depot - hardware - Updated August 2026

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