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    Builders FirstSource

    1.0 (1 review)
    Closed 6:30 am - 3:00 pm
    Updated 2 weeks ago

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    11 months ago

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    Elizabeth B.

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    The Home Depot

    The Home Depot

    (70 reviews)

    $$

    Struggled to push cart with cobblestones and Spencer didn't hesitate to jog across parking lot to…read morehelp push and load to our truck. Great customer service. Thank you Spencer!!

    I received a Quote (H0416-418257) from the Kingman, AZ Home Depot. I placed the order and paid for…read moreit at the Kingman, AZ Home Depot. (Order # H0416-418257). I was informed that the Order would be delivered to me at 4051 N. Greenwood Rd., Hackberry, Arizona 86411 TODAY, 7/1/2026. Accordingly, I paid 4 employees to drive to the location from Phoenix to stage materials and begin construction. I pay them $50/hour each ($200/hour total). The drive was 3 hours ($600). They arrived at the site at 9:00 a.m. today. No one from Home Depot alerted me that the materials were not going to be delivered as scheduled. Now it is after 2:30 p.m. and I called the Kingman, AZ Home Depot to ask why the materials were not delievered. I was told to send the workers back to Phoenix because the materials were no longer being delivered today. This means that I spend $600 getting my workers to the site, $1,000 having them stand around, and will now spend an additional $600 sending them back to Phoenix. I just lost $2,200 because Home Depot did not deliver as scheduled or even contact me to warn me that the materials would not be delivered as scheduled. Can you imagine my frustration? How do you want to compensate me for this $2,200 loss? I'm not just complaining. I am looking for a solution going forward. I sent this to the Kingman store and also to Home Depot corporate... They ignored it. Also you cannot do a BBB complaint because Home Depot Corporate does not subscribe their bad stores to the BBB.

    The Container Store

    The Container Store

    (143 reviews)

    $$

    Southeast

    Cliff Notes Price Range: Depends, on your choices…read moreParking: Plenty Perk: Neat items Non-Perk: Paying Ambiance: Large store Dress: Please just have clothes on Noise: Low Recommend: 100% Response Time: N/A Professionalism: 100% Date: 6/23/26 Dissertation: If you love organizing, this place is basically a theme park for people who believe every drawer has untapped potential and every closet is one clear bin away from emotional stability. I walked in thinking I needed one simple thing and immediately began reconsidering the structural integrity of my entire home. Suddenly, my pantry, bathroom, laundry room, office, and possibly my personality all seemed like they could benefit from a better system. The selection is fantastic, the store is clean, and everything is arranged in a way that makes you feel both inspired and gently judged by your current lack of labels. This is the kind of place where you go in for hangers and leave mentally redesigning your life with baskets, acrylic dividers, and a dangerous amount of optimism. If organization makes your heart flutter, bring a list, bring restraint, and maybe do not bring anyone who lacks respect for a beautifully categorized storage solution.

    This is review to praise Sophia (our closet designer/salesperson) and Erik & Luke (the installation…read moreteam) who worked on our upgraded Preston closet. Sophia designed our DREAM CLOSET! Glass doors, shoe shrine, hanging spaces for long dresses, plenty of drawers, jewelry drawers, and tons of shelves. Our closets are 10 feet tall, and they are a whole room in themselves. The color we chose, with Sophia's help, was Fawn. It turned out perfectly, because it is a near match for our other cabinets in our home, including the kitchen, bathroom, and laundry room cabinets. Gorgeous closet and absolutely a beauty to behold. Erik and Luke from Penmarc Inspired Spaces installed the Preston closet. They arrived early at our home, were very professional, and did an amazing job installing the Preston. They were extremely prepared and executed the project well. They understood the vision, and were able to put together my dream closet. They even finished the job early, taking only 2 days to complete the install although they were scheduled to complete it in 3 days. My husband knew they were perfect for the job, because the first thing Erik did was tape the plans and renderings on each wall, so he and Luke had visual guides for every space. Very organized, thorough, and efficient! I had such a horrible experience with my Elfa closets (another Container Store product) being installed by Ace Hardware, that I was going to cancel my Preston order. I am so thrilled that Sophia helped me understand that the Preston install would be different, as Penmarc's team truly knew what they were doing. They have worked on Preston and Elfa closets for years. If only my Elfa closets had been installed by Penmarc, Erik, and Luke! It would have saved me a lot of stress, frustration, and heartache. Kudos again to Sophia, Erik, Luke, and Penmarc Inspired Spaces. I will definitely be a referral source for the Preston closet and Container Store.

    Builders FirstSource - buildingsupplies - Updated July 2026

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