The new owner responded to my review and made things right. He picked up the product at issue and…read morerefunded my purchase price.

I purchased engineered hardwood through Nick with an installation date of Oct 29/30. I was living…read morein a hotel due to a flood and was not in my unit when the floor was installed. When I moved back in on Nov 12 I discovered glue all over my floor, chips, scratches, dents from dropped tools, holes and saw marks and none of the doorstop moulding they applied was installed correctly. To date I have sent photos to Nick 3 times, spoken to the manager who appears to be completely out to lunch and have called Nick numerous times to have this resolved. each time Nick promises to call be the next day at a particular time to resolve the issue and to date he has not called back once, I have to keep calling him. The installers were Adam Kharaman and his son from Kharaman Flooring. I asked Adam to come back to repair the floor and remove the doorstop moulding so I could have another company come in and do the job properly, he removed most, not all, of the doorstop and destroyed my baseboards, which will now also need to be replaced. I had to ask him to remove the nails, which he said he would hammer in. He did sort of hammer a few over, but most of the nails are sticking straight out of my baseboards now. The floor has not been repaired and replaced where necessary and every time Adam comes into my home he causes more damage and is now not allowed back. Take a look at the photos and decide for yourselves whether this is a job you would want done in your home. So far, I have been offered a"free" box of flooring, which does me no good since A) I am recovering from a spinal fusion, and B) I"M NOT A BLOODY FLOORING INSTALLER; I PAID FOR A BLOODY FLOORING INSTALLER TO DO THE JOB! I want this done so the restoration from the flood is complete, and I can move on with my life. At this point, I'm going to have to get a lawyer involved. This whole experience has been a bad joke. UPDATE: Jan 06- Nick Granita made an appointment with me to come out this evening at 6:00 pm to take a look at the shoddy workmanship and discuss repairs, as expected; he did not call or show up at my home. UPDATE: Jan 07 - I called The Hardwood Flooring Store and asked to speak to the owner; Ron Ander who told me he was with a client and couldn't speak to me and then had a meeting but would call me back in 45 minutes. Fair enough, but as expected, like NickGranita he did not call back to discuss the issue. UPDATE: 08 - I just spoke to Ron Ander who tells me this has nothing to do with him or his company and unless I remove this revue he isn't going to do anything to have the the job that I paid for completed and that he's going to post a response saying that I'm some sort of crank. Well, Mr Ander, Kahraman Flooring was sent out by your company and as the owner the buck stops with you. I have been trying to come to some sort of resolution since Nov 15 2024, this review wasn't posted Mid-December, your company had plenty of opportunities to turn this around but chose not to. Again, look at the photos of their work and ask yourself who the crank is and if this is the kind of work you would want in your home. It looks like we're going to court, along with Adam Kharaman of Kharaman Flooring. FAFO

Reasonable price for good quality wood. Installers Vitalli and Andrew are amazing: Clean,…read moreprofessional, funny, meticulous, hardworking and fast! I did shop around before landing with the hardwood flooring stores and I found their pricing was really competitive. What made the experience great, is the installers.

They officially opened its doors to consumers looking to buy or need a quick fix in their homes…read more Unlike other home decor stores that I have been to, this place pays great attention to customer service as you can see associates happy to assist you at any point of your shopping. Also, they do PRICE MATCHING so if you find any material at a lower price, they will match it.

The store is very nice, the staff is very nice and helpful, and the flooring looks great, BUT the…read morekitchen faucets are complete garbage. Don`t let the elegant appearance fool you, the quality of kitchen faucets is poor. Stick to the flooring, and anything that has no moving parts. I bought a Como brand kitchen faucet and paid $150.00 for it, thinking it would be good quality. Looks are deceiving, and the price led me to believe that I was buying a good quality faucet but I was wrong. It was easy to install, it looks beautiful, but you only have 2 choices of water temperature.... scalding hot or freezing cold. There is no way to moderate the water temperature. It`s almost impossible to get a balanced warm temperature. I am either scalding my hands, or freezing them. The faucet is complete garbage, and now I have to buy a new faucet because I didn`t return it, so that`s on me. However, I thought I would get used to the horrible temperature settings after a few weeks, but alas, I was incorrect in my assumption. I will now go to Home Depot and get a Kohler or Moen.

Was recommended to come here from my contractor and was not disappointed…read more Was looking for some affordable laminate flooring to match my hardwood and found the perfect shade to match the rest of the house. They didn't have the same size as my current floor but it was such a perfect colour match that it didn't matter much to me. The great thing is that I was able to grab samples of the swatches so that I could know for sure which colour I wanted once I got home. Pricing was fair and the quality is nice. It gives a clean, flawless finish to the home and I'm super happy with the results. They have a variety of options and the store is so big that you're bound to find something you like here. Highly recommend if you're looking for some new floors!

I had a wonderful experience with Oasis flooring! Chelsea was helpful and knowledgeable about…read moretheir products. I have a condo that has cement flooring underneath and I was told by some that I can only put down engineered flooring that interlocked which made my selection window much much smaller. I asked Chelsea about this and she advised me that although it mostly depends on what my contractor says, she had others use the engineered floors that didn't interlock before with no problems. With this information it gave me a lot more confidence and choices to choose from. I had some wafering back and forth about 2 selections and I wasn't in the country so I contacted Chelsea and she took multiple photos for me with the samples in sunlight so i could see to make my final decision. Communication was flawless and prompt. My floors are beautiful and I love it. I will be back soon with another project. I recommend Oasis and esp Chelsea!

Stephen asked me the right question. Everybody else suggested something fancy with a price but…read moreStephen asked me what I intended to do and quoted a affordable price.

From the owner: We are a father and son company specializing in full bathroom renovations, and all things floors…read more Tile, natural stone, porcelain slabs, hardwood, vinyl, and more. Call today to start turning your home into your dream home !

Very responsive and communicative! Did an amazing job…read moreinstalling this high quality carpet in my condo living room. Good price options to choose from and smooth process.

Sam, is an excellent professional and the wonderful new look of our apartment's floor, proves it…read more But, more importantly, Sam is a great human being. I believe that he was more concerned with any and all of our issues, than with the flooring work itself. And he finished the work one day before it was originally planned. Worth every penny!

Do yourself a favor and don't buy anything from Sherwood Forest Products. They have the worst…read morequality of standards and the rudest customer service. We bought 85 boxes and opened around 25-30 boxes for initial installation. Our contractor found out two major problems with their hardwood floors: 1. The width of two sides of some board are not equivalent 2. The grove of some boards are bulging. Two pieces of boards cannot connect firmly and smoothly. We also noticed that there are so many black gaps between the floors when we put them together. It literally took us a week to report the problem and Sherwood finally sent someone over this morning. I did not anticipate that it was such a nightmare dealing with the representative. She did not greet me or look at me in the eyes. She completely ignored me and asked questions through a middle man who is an installer from Flooring Liquidator. She asked the installer if my heater had been on for the whole winter. I don't understand why she asked this kind of question to a visitor, not me. Moreover, she took a bunch of photos of my home without any explanation or asking for my permission, the plywood, moisturizer, thermostat and etc. she was not willing to take pictures of any defective products that we identified in our home. We even suggested to randomly open a new box and it turned out there were at least three pieces defective boards out of the 17 total boards in the box which far exceed the 5% defective rate. It turns out they have at least 18% defects in each box. So be prepared to buy a lot more if you plan to use their products. I haven't heard from them any solution or apology. All they were saying is it is very normal for hardwood floors to have this kind of problem. I was genuinely speechless.

We had a major flood in our condo and our floors got destroyed in the aftermath. We tried looking…read moreeverywhere for the same floors we had but had no luck, the gentleman here was able to help my family and I find something similar to what we originally had. We're so thankful to have found an alternative with the helpful staff here :)

Zion is a popular building supplies depot. There was an large reno selection on display including…read morevanities, backsplash, granite tiles, faucets, showers, flooring, and lighting. Mix in some parts, ducting, doors and it's got the feel of a Chinese Home Depot. Prices were slightly lower than those big box stores, but with lesser known brands here. It was a good sign to see the place busy on a late weekend afternoon. Mostly contractors and DIYers (some with contractors) checking out their renovation options. We also checked another nearby building supplies shop but that didn't come close to the options at Zion Building Supplies.

Extremely rude employees. Almost nobody speaks English. Worst customer service. Horrible place.read more