Jeremy replaced the torsion springs on my overhead garage door after one of them broke. He…read moreexplained how the springs I needed were bigger than the ones that had been on my door, and he demonstrated the before-and-after difference on our second identical door (which was more difficult to open and did not stay put when disconnected and open half-way). Jeremy gave me great advice and a good price, which included inspection and recalibration of our motorized opener and a 1-year warrantee on parts and labor. I'll call him again for the second door when its over-wound spring fails someday. Thanks again, Jeremy!

Came out same day as service request and got my door fixed in less than an hour. Highly recommended!read more

From start to finish it was a great experience! We had new windows put in - the rep that came out…read morewas knowledgeable & friendly and gave us a quote in a short time. The crew that came out to do the install was very professional, arrived and time and took extra care to make sure the thoroughly cleaned up when they were done. The windows look great and we are very pleased with the entire process!

I called out 4 different companies and this company was the 2nd one to come quote me. I canceled…read morethe last 2 appointments and went with Empire, thanks to Ben. I was told it would be up to 8-12 weeks until receiving the products so I told them I'd have to return to Ohio for it to just give me a couple of weeks notice. I ended up getting a call that they wanted to install the next day after only 3-4 weeks! That was fast! But I wasn't able to get back there that quickly and had to make arrangements for someone else to let them in. My not getting to be there I have no idea how it looks or works. According to my tenant, the sliding door wasn't shutting properly or locking and the paint needs another coat or 2. I called Empire and they went out at my tenants convenience and fixed the door/lock. Awesome service! Great pricing. And we will see how the quality holds up after a winter and a summer in Ohio. I have a great feeling that Empire being a family business will only be a phone call away if needed and I love supporting those businesses! These are the only pics I have so far. I just noticed there's no screen in pics so I'll have to make sure there is, but something tells me empire has done it right. I just didn't get the final pics. I will do business with them again on other condos I have and I will recommend them!!!!

We recently moved and we hired Dutcher Door to help adjust our garage doors. They did an excellent…read morejob and are reasonably priced. I highly recommend Dutcher Door.

I just used Dutcher Door to reinforce my double garage door. I couldn't have been more pleased!…read moreThey were very nice to work with. I highly recommend them!

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

Needed new doors on the exterior of our commercial building-…read more very happy with the product, work and crew that installed them. The job came in at what was quoted and was done when scheduled. highly recommend. primal screen inc.

From the owner: We are a dedicated team of professionals in the building maintenance and construction industry. We…read morehave the experience and the resources to provide solutions for any of your commercial construction, or property needs.

I had an excellent experience with Zen Windows, from the initial quote to the installation process,…read moreeverything was highly professional and customer-centered. They did not waste my time with pointless/endless presentations like the other windows replacement companies. Jeff, the owner, and Tim, the installer, are both extremely knowledgeable, approachable, and friendly. I will definitely use them again.

Cleveland, Ohio. My VPN must be saying I'm from CA. This…read morecompany is straight forward honest with integrity. They told me the price with no hidden fees. They were very professional which has been a long time since I have seen men who do good business. The installer name Tim, was very polite and his assistant also was polite. They did not disrupt nor offend the neighbors by crossing any boundary lines and they worked fast. They did not make too much noise. Nothing out of the ordinary of what to be expected. They installed within the time frame they promised and payment was easy to process and straight forward. They look you in the eye which is a good sign of confidence in what they do and nothing to hide. I'm very pleased with the windows and they are excellent quality! This is truly a good company to do business with. I highly recommend! 5 star! A+

Mark replaced a window because the seal was broken and water was coming in. The next day as I…read more walked outside I noticed the window he replaced was sticking out on on one side and not flush in the frame. Mark came out and I pointed out the issue, he denied responsibility but he agreed he would come back and flash the bottom of the window so water wouldn't come in. After two calls we set up an appointment for him to return. The next day he didn't show up when after setting up an appointment. I called him he said he had forgot and he hung up on me. He never showed up nor did he return my call. Would you want to do business with a company this company ??

Mark did a great job replacing one of our living room windows. Very personable and helpful…read more Paul H.

Akron Window was recommended by a vendor that I trust for window repairs. The home is a 1946…read morerental that I've owned for a number of years in Cuyahoga Falls. The job was priced fairly and the installation went smoothly with excellent communication. I am very pleased with the quality of the product as well as the installation. Highly recommend.

I got several quotes and then realized the windows I wanted were made by Polaris. Through the…read moremanufacturer I was put in touch with Akron Windows. Their pricing was the lowest. They kept me in the loop as to when the windows were received and did a wonderful job of installation. If you want to replace your windows, please contact them.