At baker Funeral Chapel they were very friendly and caring, They help put on a great serviceread more

My family used Pinebox Funerals Services after our mother passed away. They were so efficient and…read morecaring. We selected a green burial. Mother came to the cemetery in an antique hearse. She was in a handmade wooden casket, and the family and Brandi and team, lowered her gently to her resting place. It was beautifully done and managed, just like the pioneer days. The family thanks the funeral home for their professional and caring manner. We recommend their services. Mitansky family

Our family had the pleasure of coming in contact with Bonnie Hoffmann at Pine Box Funerals, She was…read moreabsolutly fantastic! she guided us perfectly to what and where we needed to be while planning our fathers and moms husband of 62 years celibration of life.. We made some last minute changes and she helped us without any question. I would highly recommend Bonnie .. Carolynne Singer

My parents prepaid for all of their arrangements many years ago. Now they are both gone and laid…read moreto rest but dealing with this company and Arbor have been NOTHING but a nightmare. Our mom passed in 2013 and my dad in 2024. Dealing with this company is so frustrating. One person's story is different than another's. They tried to recharge us for a bronze marker that was paid for. Thank goodness my parents kept everything so we were able to prove payment for their marker. I am seriously warning people NEVER to prepay for a funeral through this company. We finally got everything done and the marker in place, but the "untruths" from the representatives were never ending.

We had a good experience here. Nicole Strickland was kind and thoughtful, in fact all of the staff…read morewere. My sister and I had no experience with funeral arrangements and honestly we were worried about getting fleeced. I don't feel that we paid too much. We paid about as much as we expected the whole thing to be. Nicole was upfront about costs and walked us through options. We wanted simple, and she didn't try to upsell us. I appreciated the complimentary obituary on their site. I still had to write it, but I'm glad Nicole told us how much it would cost to have one published in the paper. We opted out of that and posted their obituary on our social media. We got the executors kit and that has helped my sister navigate my mother's affairs a bit easier. I think it was $475, but my sister is grateful to have it. Lots of legal stuff to weed through. They actually offered us a chance to view my mother before her cremation, and gave us pens and stationary if we wanted to write notes to her. There was an embalming fee, but we felt it was worth it to say goodbye. I'm told that not many funeral homes offer that, but again, my sister and I decided it was something we really wanted. They did a beautiful job, by the way. She looked healthier in death and they didn't gussy her up to look like someone she wasn't. My only complaint is that I disliked the choice of urns. I don't know how to explain it, but we didn't like the styles or the symbols available...We did find a nice grey one and we had a kind of plastic deer put on the front of it. It's a bit kitschy but I think my mother would have liked it anyway. It looks better than I thought it would. I give them a 4.5, only because of the urns.

As much as I wish I would never have to attend one of these places, it's inevitable. I figure that…read morea review might help others find somewhere good and help take away a bit of the stress of finding one. I attended a funeral service at Hainstock's Funeral Home for an old friend. They were very kind and accommodating. They had a large area for guests but there was not enough room for this service. Thankfully, they had a garage/storage type room that they were able to open for the overflow that was attached to the main area. Also, since the weather was still nice, they opened the large gate to the outside so people could stand outside as well (the extra room filled up as well). The large projection screen nice to have for the slide show. It was a good place. Obviously it's hard to have a "good" experience at a funeral home, given the nature of the business, but this place did a good job in that regard.

Hard to believe I am writing a review about a funeral home…read more My father passed peacefully in Edmonton on a Wednesday afternoon. I was surprised to learn I had to deal with my dad's final wishes and arrangements. After a few phone calls a family friend recommended Hainstock. We called and spoke with a wonderful gentleman named Stu. Inside an hour two associates (Neil and Dave ) were dispatched to pick up and transport him to the funeral home. Throughout the entire process my dad was treated with dignity and respect.From a Canadain flag being draped over his casket to an immaculate presentation for his viewing our final time spent with him was seemless. Every detail was handled and all our wishes were followed to the letter. God forbid you lose a loved one, if you do, know that Stu, Neil and all the people at Hainstock will be professional and comforting in an otherwise sorrow filled time. A heartfelt thank you from our family.

Excellent service and detail!!! Price worth doing it my way. Patient and thoughtful detail…read moreprovided. Short ad sweet!!

was recently at a memorial service at the Edmonton Art Gallery for a good friend of mine. The staff…read morewas very unprofessional very unfriendly coming did not handle the fact that we were in a public place and people were very loud coming into the facility. Very distracting as it was supposed to be about the life of a friend of mine. Music was terrible. She deserved a much better sendoff and I would not recommend this funeral home for anything. my friend that came with me got up twice to ask people to please not be so loud. That was not his job. If you're looking for a service please do not go here. Just wanted to let people know that you need to shop around when the person you love is laid to rest

This is the second time we have used this business and it couldn't have been any easier. They are…read morevery kind and patient. We could not have asked for more. Thank you to all involved and for your patience.

From the owner: Personally serving your family.read more