07/24/2025 08:30AM worst service ever. Lady taking orders was very rude would not recommend this establishment because of it.

I love Burger King but this is the worst Burger King ever. I don't know how they stay in business. Food is always cold, they once put a small patty in my Whopper sandwich. I was too tired to take it back. I drive out of my way to avoid this one. read more

Hot Fast Food!!!! I was thrown for a whole loop last week when stopping here for the first time after a long crazy day at work. Youngest wanted McDonalds, got it. I wanted this. Chileeee the food was so nice and hot I couldn't even eat it while driving, had to wait. Can you believe that?! Sat it out while home and it was still nice and hot. Taste wise: chicken fries weren't the greatest 7/10, fries could've been seasoned better, onion rings on point. The stars is for the customer service of the person who took my indecisive order and the hot food! Thank you for your service. read more

Burger King - onion rings, ketchup and ketchup - Burgers Near Me - Carteret, New Jersey

I came here for 2 weeks in a row and they always don't have biscuits, sausage you will be lucky if they have all the products they sell in the building so you can order what you like instead of settling, they need step up the way they do business, I will not be going to BK no more because this one restaurant is leaving me with a real bad customer experience and they still don't improve on there services read more

Garbage, if you want a woopper I suggest going elsewhere as you will be getting ketchup soup if you do. Not to mention the 80% chance of stale bread, cold food, and horrible tasting food. Please do us a favor and go out of business already read more

Prior to the re-model and the infusion of the new staff I was no Burger King of Carteret fan. In short the place was horrible. Bad service, dirty inside and non quality food. After the re-model and the infusion of the new staff the new look and feel is awesome. Burger King Café..... It beautiful, it's modern, it's very euro-ish. Very accommodating to the youth and our next future generations. The new staff is polite, knowledgeable and very customer service oriented. I've waited until my 3rd visit after the remodel to post this review b/c I wanted to make sure the new changes were legit. I love this place now. GREAT JOB BK on listening to your customers and turning BK of Carteret into an awesome restaurant café for all to enjoy. read more

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once again, I went to Burger King (used to be my favorite fast food) and left with no food. The INSOLENT and UNATTENTIVE staff was pathetic. There were more employees than customers, yet after ten minutes waiting at the register, the rude, slovenly staff didn't take my order. Happens here often. Here's a clue, there is a reason that you don't get paid well. read more

They deserve 0 stars . They've continuously got my order wrong and Ive never wrote a review but just 20 min ago i spent over $20 on food at this Burger King . And to get stale bread on all of my sandwiches is just insane . If you're part of the ownership group please take a good look at your operation horrible service . read more

First, trying to convince the employee upfront that I placed an order, I had to tell her three times I placed an order. She didn't believe me. It was odd. I had to p I made the mistake of having this exact meal before at this Burger King because I love the Crispy Chicken sandwich. This sandwich was like the last one, the bun not toasted at all. The cheese on the sandwich, not melted at all because it cold and dried out, cooked possibly hours ago just like the last sandwich. The meat of the sandwich was bone dry, but I thought it was a onetime experience and that is why I gave this location a 2nd chance today. Same as before, the fried chicken dry as hell, onion rings soggy and tasteless and even the Ginger Ale in the Coca Cola machine was devoid of its usual sweetness. You won, you have convinced me to never walk into a Burger King again, which is sad because I love your Cheesy Tots when you have them and I used to work in a Burger King myself a long time ago. I should have went with my first thought and got a chicken sandwich from Popeye's. You can owe my lack of business to this poor attempt of a franchise restaurant. Even more annoying , they charged me for two slices of cheese, but only gave me one. Do yourself a favor and NEVER under any circumstances whatsoever go to this location. read more

25 minute, I've been waiting on line for the drive through. The man handing me my food, had no mask. Lastly, the counter had pollen all over it. Terrible, the most disgusting Burger King I've ever been to. read more

This is not a typical example of a Burger King. This location was manned during breakfast by very slow employees who couldn't seem to get anything right. Didn't include coffee, had to go back. Didn't give us creamer in the coffee, and had to go back. Didn't give a receipt. I can hear them "talking smack" in the back. Obviously had no manager on duty or the manager didn't care. Maybe he was one of them? read more

Literally the WORST fast food restaurant I've ever been too. Every single time I go there I have to wait for over 25 minutes, my order is ALWAYS messed up and the staff are rude. I have no idea how they are still in businesses. I wish I could give this Burger King ZERO stars. If I was apart of Burger King on a corporate level I would be ashamed and embarrassed to have restaurant like this. This place needs to shut down to allow a better restaurant to take its place. read more

I wish I could give this zero stars. The food is always ice cold. The service is terribly slow and no one is nice. Today we got a simple order of a few burgers, a chicken wrap, and fries. The fries were cold. The burgers were pink, undercooked, and frankly smelled like dog food. Our previous visit had us waiting 20 minutes (not kidding) in the drive thru. If the design of the drive thru wasn't so small, we would have drove away. Then we arrived at the window to find out that a medium chicken sandwich meal and nothing else costs $10. The menu says its $6 and change but apparently "upgrading to a medium" is an extra $3-4. We gave this place many chances because there are not a lot of good food options here in Carteret... But this place should be closed. No question about it. Someone will get very sick from this food... read more

The only reason this review has one star is because I couldn't leave a review without. I visited this location for the second, and last time, on Wednesday 5/14/14 after waiting 15 minutes in the drive thru (10 minutes *just* to place the order) When I finally got to the window and was handed my bag, by an employee who clearly was either unhappy to be there or just had an attitude problem, my food was cold. I understand this is not fine dining, however, I would expect fast and friendly service, or at least an apology for having to wait so long. read more

I haven't had a problem with them so far so all in all I'm okay with them: they just need a more higher powered microwave because sometimes my food is lukewarm and it's very annoying at times but It's so far so good with BK for now and the new renovations they did came out pretty awesome and the atmosphere is okay for the most part read more

This Is The Worst Burger King I Have Ever Seen. The customer service is the absolute worst. This is the 2nd time that I have totally canceled my order and refused to spend my money in such a disgusting place. The 1st time I left the food because I was sitting in my car at the drive thru and watched the employee dig wax or something out of her ear while picking up my food to bag it. Yuck!!! So I left the food and the wax with her. The 2nd time the customer service from both the cashier and the manager (Demaris) was so terrible that I again left. And I can assure you I will not be back! read more

We ordered smoothies and they dint give us. We have to ask them for it. We ordered onion rings and got fries instead. But to compensate they gave large rings later. Taste is good but service is bad. Veggie burger is awful. It's as hard as rock along edges and I left half of it cuz of this. read more

If I could this place 0 stars I would. Always Over 15 min wait in drive thru and worst customer service ever. If ur wasn't for my kids wanting their frosties and their mozzarella sticks, I wouldn't come here ever. Thank goodness I was able to convince them this time to go to McDonald's read more

They gave me 2 fish sandwiches at 6:30 in the morning... I was satisfied. Newly renovated

This is the worst place ever always a line bcuz they cant process the orders on a timely manner.. On top they always get the orders wrong they never put cheese on the burgers... read more

Yes, the renovations are great..but the service is still S L O W ..... unless you have 2 hours to kill at lunchtime ..avoid, avoid, avoid. You will get your food eventually, but it will be cold and probably not what you ordered. The new soda machine holds over 100 different varieties, but 90 of them will be empty...and if they really want you to put your garbage into the new top loader garbage cans, they need to be emptied more than once a day....there is no way to put more garbage into a can that is already spilling out over the top......disgusting. read more