Have visited this restaurant several times in the last 6 months and have found the customer service…read morestandard to always be good, no matter how quiet or busy the venue is. Polite, friendly and efficient, just the way I like it. The food quality is always good and the portion sizes are definitely more than ample. The staff never rush you out of there after finishing your food or even paying your bill and we've often carried on chatting after finishing everything for an hour or so and not be made to feel like we have to leave. Toilets are always spotless and the ambience of the whole place is very welcoming.

Great food and location! A welcome respite for to Americans looking for a yummy meal. Service is a…read morebit slow, be prepared if you are sightseeing and have a time constraint.

Came here for a snack and a beer. Sorry, no pictures…read more I had spicy chicken wings and a local beer. Wings were very good! They were grilled and had a nice seasoning on them. Beer was nice and crisp. I dined with a friend who ordered a burger and fries. She said both were very good. Overall a decent bar located at the hotel.

We were staying at another Marriott property (but then, what isn't a Marriott anymore) and we…read morewanted to watch the footie so headed to the Sports Bar. We were seated and promptly forgotten. When, after 20 or so minutes I got up to find out if we were ever going to be served, we got the obligatory excuse but someone quickly came and took our order. The food and drinks came. I had ordered chicken strips and the tomato soup. The strips were hot and tasty. The tomato soup left a lot to be desired. It was very watery with no tomato chunks or any herbs that you could see or taste. The people sitting across from us didn't get what they ordered. For the price, I'd say if you don't have to be there, find somewhere else.

I was going to suggest that this is a pub that looks like it is on its last legs, until I…read morediscovered that it happens to be a grade-II listed building, which made me realise that I don't think it happens to be going anywhere. Still, despite that, I can't really say that it is one of the greatest pubs that I've visited. Sure, the service was okay, but the beers were fairly standard, not that I actually know what standard beers happens to be in an English Pub since every pub that I've visited seems to have different options. Then again, I'd probably describe the selection as boring, so yeah, there is that.

Good food. Cool history. Great bartenders. Asked questions about the history of the place and they…read morewere very helpful.

We stepped into this restaurant around dinner time, after being excluded from one down the street…read moredue to lack of a reservation, the host was already smog with us, I just knew we wouldn't fit in their image, anyways. Frankie & Benny's was very crowded, but we only had to wait about less than ten minutes for a table to open up, next to a window. DH decided upon the Prawn risotto, while I had the spaghetti with meat sauce and a side salad. DH also had a glass of the house red wine, which he said he enjoyed. I thought my spaghetti was great, while his risotto - need more time, to me, it was raw! While waiting for our food to arrive, two things happened. First, a large family with a raucous band of child were seated next to us. The noise was deafening for a while. Next, I spotted a couple from our tour group and invited them to join us, which they did. Their food arrived shortly after ours, And in the end we all agreed that our meals were pretty darn good.

Lots of love for this place. And they just dropped a new menu which includes one of my favourite…read moreclassic dishes... The Black and Blue burger. The cheese melts perfectly over the burger so you have blue cheese in every bite compared to other restaurants who can be stingy. Will carry on coming back.

About three or four years ago I spent six weeks in Walton-on-Thames and have been trying to acquire…read morea work visa so I could move there from Los Angeles. Not much of a demand for comedy writers/improv comics over there. I attended graduate school (MFA in Creative Writing) at the University of British Columbia in Vancouver, Canada and I experienced some anti-American sentiment there. Consequently, I expected the same in the UK. Never saw it. Quite to the contrary, I've never been treated so well. The British treated me better than my own family, which might not be saying much. One day while my British girlfriend (We've since split up) was at work I walked over the Old Manor Pub in Walton-on-Thames during the lunch hour. I expected either anti-American sentiment or at the very least, a cold shoulder. Again the locals and I had a great time drinking your superior British beer and exchanging anecdotes. I've never had so much fun with my clothes on! I would love to email the Old Manor Pub but can't find an email address anywhere. Does anyone know how I can email them? This is a pub you definitely want to spend time in. If only that British lady hadn't dumped me I would be spending my weekends there today instead of Hollywood. I love the UK. It's the closest I'll ever get to Heaven. Sincerely, Tom Neuhoff World Humour Hollywood, California

My 'new' favourite local, nice friendly landlady and a good bunch of people there as well. Frequent…read morelive music on Friday nights during the summer months. Youngs beers on tap, always very well kept.

An average pub. Decent selection of ales. Publicans are courteous but not especially quick or…read moreattentive. Nice place for a pint but not extraordinary.

I've been coming here since 2003 when I was at FedEx. The bar staff are lovely. Food opens at 5pm…read more They offer crisps with your drinks before. Good selection of draft beers, wine and spirits. The washrooms are insanely clean. A proper English pub.

Decent lounge. It's not actually called Flagship, it's First Class International. It's not as nice…read moreas the actual Flagships. But I really did enjoy the shower option.

If you have the opportunity to go into the First Class lounge, take it. It's comfortable and there…read moreare a lot of seats available. There are a lot of food options available. There are plenty of outlets to charge phones and such. Staff is helpful. The LHR boards for where your gate is updates after I receive the gate info in my AA app, so I typically know where I'll be going well before I am supposed to head to my gate, but the board says WHEN to go to the gate.

Look, it's very accommodating. The days of an uncrowded lounge are past and seating, especially…read morewhen more than solo is almost always an issue. But once settled, champagne offered on arrival, beer cooler, sodas, bloodied, pastries and a good coffee machine. All told pretty darn good.

I travel through Heathrow a few times a year, but I usually go to the other airline lounges. This…read moretime I chose AAAC and I have to say London Heathrow, you impressed me. The US needs to take some notes. A Open bar-(serve yourself), hot and cold food selections that make sense, it was clean, there were several different seating areas to work and relax and there was a candy station filled with British treats!! Wow!! The servers were around to see if anything needed to be cleaned up or restocked. My 4 is because Check-in customer service needs customer service retraining. Other than that, I really enjoyed it here.