Brand new facility in Harlem dedicated to prompt care. It's big, very clean, and for now, very…read morequiet. The woman at the front desk was kind. The 2 assistants working were also kind and informative. The doctor was friendly and I was in and out in 20 minutes for an ear infection. The doctor let me know they do not offer primary care, only prompt care. Still a great facility and I will use it when I need to see a doctor urgently.

From the owner: Piedmont Prompt Care is here for when you and your family need treatment for urgent health care…read moreneeds. Prompt Care is a walk-in facility with no appointment necessary, and you may see a board-certified Prompt Care physician, a physician's assistant or a nurse practitioner.

This hospital is a joke for care that's life saving. Heaven forbid your insurance won't cover a…read moreneeded test while admitted that could save your life. Nope. Sorry- won't do the test... they play off obvious signs of life threatening illness and tell you to make an appointment for out patient care. THEN they can address it. I pray none of you experience what I did and end up losing your mom; your best friend or otherwise like I did.

The only reason I am giving this review a two is because the doctor was somewhat apologetic for the…read moreway me and my husband were treated yesterday morning. My husband wanted to take me to the doctor to get seen because I haven't been feeling well for the past couple of days. We got there at 10:00 am and I expected a long wait in the waiting room. I updated paperwork with my new married name and turned it in to the front desk. The front desk obviously did not update my information because I was continuously called by my maiden name, which caused confusion. I told the nurse that my name should be updated now according to my insurance. I did not get a response from her. Then when the doctor came in to take a look she kept saying "it is not Covid. I will test you for the flu. I can test you for covid but I do not recommend it cause it will come back negative." I trusted this doctors word. My husband was alarmed because I was showing symptoms of covid even though they are mild (thank the Lord) but we allowed the flu test. The tech came in to administer the flu test and then said it would be a couple of minutes. After 1 hour and 15 min I asked my husband to please check at the nurses station for the test and he came back saying the nurse was "working on it". No one came to check on us or tell us if we were next to have our test results done. I understand the healthcare system is very overloaded and I appreciate/respect all doctors, nurses, and medical professionals. However, we ended up waiting in that exam room for 2 hours without anyone coming to speak with us about my test. When I asked another nurse to please check I told her that they had my name wrong in the system so it could be my maiden name or my married name. The doctor came back into the room and responded "oh it's you." And darted back to find my test results. It ended up being that my results were just laying in a pile and no one had come to check on us. The doctor came back and said my flu test was negative but she did not recommend I have a covid test taken. We left very upset and went to another office called urgent MD and was treated within 30 min of being there and was out by another 20 min. It turns out I am positive for the covid virus. The bottom line is I trusted that doctor at this office to make a diagnosis and to help me get well. But because of miscommunication and no follow up I could have infected hundreds of people at my job, grocery store, and etc. The doctor was somewhat apologetic like I said but I feel as though I was not treated correctly because I did not have severe symptoms. However without proper treatment I could have really developed bad symptoms and also infected many people.

From the moment we walked in to a cheerful receptionist to the last goodbye after surgery, Piedmont…read moreMcDuffie exhibited an extremely thorough professionalism that impressed. A special call out to pre-op nurse Michelle and surgical nurse Jazz. You very adeptly eased our family member's pre-surgical anxiety with efficiency and compassion.

My husband wasn't feeling well yesterday and had some redness and swelling to his arm. It really…read morestarted bothering him later in the night (9 pm) after the prompt cares had closed. We decided to try Piedmont McDuffie as it's the same distance to this hospital as Piedmont Augusta from our house. The hospital was clean and the staff was friendly. There was no wait before getting to go back. Would have given 5 starts had they been able to have called the ultrasound tech to their hospital instead of sending us to Piedmont Augusta and then having to wait for the ultrasound tech to meet us there. All in all, I would go back to a Piedmont McDuffie due to less congestion in the waiting room and probably in and out faster than any other of the Augusta Hospitals.

I did a walk in appointment because there was only 1 car in the parking lot…read more I walked in, and there was only 1 car in the parking lot. I thought "oh good, i'll be seen soon!". I sat there for 45 minutes after check in. I kept receiving texts "due to the high volume of patients, we appreciate your patience". High volume? One car. One person in waiting room. Was everyone out to lunch? Did a few folks call out sick? I waited 45 minutes!!

The location is so convenient. The staff is extremely friendly and professional. I was in pain for…read moreseveral days. PA Weeks took one look at my finger and went to work. She talked me through the painful procedure. She was patient and supportive. With the procedure and medications, I am feeling like myself in less than 24 hours. Thank you PA Weeks- I will definitely come back to see you and recommend the clinic to others!

Was dealing with a great bit of back pain for several years. Prior to Dr. Daniel, had an MRI and…read moreDrs in Augusta told me my back was a mess. Self inflicted trauma and genetics. I just needed to live with it.. Dr.Daniel treated the pain for two years or longer and I finally had to have 4 infusions. Pain free for 18 months! Genetics have come back and the pain in a different area lower..Dr. Daniel set up another MRI to see where my back was where he should do the site shot. Dr Daniel has helped me in my tract to get back to normal.. thanks Dr. Daniel for your personal and professional care

From the owner: About Southcoast Regenerative Medicine…read more  Russell Daniel, MD, specializes in regenerative medicine with a focus on using platelet-rich plasma (PRP) and homologous stem cells to treat joint arthritis and spine disease. Dr. Daniel offers these services at Southcoast Regenerative Medicine in Aiken, South Carolina, with the goal to improve functionality and mobility for each of his patients. Dr. Daniel previously worked at Roper Hospital and Bon Secours St. Francis Hospital in Charleston, South Carolina, providing anesthesiology and pain management services. He also has extensive experience in treating numerous conditions using both traditional pain medicine and innovative techniques, including kyphoplasty and vertebroplasty, radiofrequency (RF) ablation, spinal decompression, and spinal stimulation. Graduating cum laude from the University of Georgia in Athens, Georgia, Dr. Daniel received his undergraduate degrees in biochemistry and biology. He earned his medical degree from Graduate Medical Education at the Medical College of Georgia at Augusta University, where he also completed his anesthesiology residency. Using a variety of cutting-edge therapies and advanced regenerative medicine techniques, Dr. Daniel can treat a wide range of chronic medical conditions without the need for surgical intervention. He offers patient-centered, customized treatment plans, as well as educational resources to restore his patients' quality of life.

Dear Dr. Ijeoma Nnanabu:…read more On behalf of our entire family, we would like to express our deepest gratitude for the exceptional care and compassion you showed our dad, Robert Ruffin, during his hospital stay! Your professionalism, attentiveness, and genuine concern for his well being brought us comfort during a very challenging time. We truly appreciate the patience with which you answered our questions and the reassurance you provided every step of the way. It was clear that his care was not just your duty, but your calling! Thank you for the dedication and kindness you extend to your patients and their families! We are sincerely grateful! With heartfelt appreciation, Marylynn Hilton, Frank Ruffin & The Ruffin Family

My wife was there because of ascites building up in her abdomen and legs. Doctor wanted to do test…read moreon her stomach. Waste of time and money. Then they basically kicked her out and said go to Savannah, maybe they can help you! What a joke of a hospital! If I can help it, I will never go there again!!

Ike's Cafe is a great place to get a budget meal in. Located in the second floor of the hospital,…read morethe cafeteria serves budget friendly meals to service members, guests, and hospital staff. The menu changes on a daily basis. For example, on Friday, I got chicken tenders with fries. They give you 4 giant tenders with a generous portion of fries and that cost me around $4. Add one like corn bread is few cents but tasty meal that varies daily for sub $5 is a great deal! They also have amenities like microwaves to use if you bring your own lunch and plenty of dining areas. My friends and I really enjoy going here daily for lunch.

Save a lot of money on medication…read more Wait times have gotten shorter. I sent a message to my doctor and had a prescription within minutes. I picked it up the next morning. My doctor is very caring. She calls me to keep up and will schedule an appointment if the normal appointments personnel cannot do it.

Been with medical center since early 90's. Recently saw something in medical record that I thought…read moreshe had put in there. Turns out it was a coding error. I was very upset with the diagnosis. She did her feelings were hurt and I was black balled and dismissed from there. I can't see anyone there anymore. I have a ton of health issues and now I got to find another doctor.

Went to urgent care after hours seen by Dr. Waters no one contacted me to say anything about my…read morevisit. I called two days later receptionist say my labs were mailed to my home address. Very bad business.