This is an update from a previous review I submitted in 2020. And I am happy to report that I buy…read morethe vast majority of my clothes from Carol's Boutique!! I live in Iowa and have only purchased clothes online, never been in the store. Their selection of clothing and accessories are amazing, and there is something new almost every day! For each item, they do their best in describing the material and fit. While some customers complain that they sell out too quickly, I would much rather have that happen, rather than seeing the same outfit on 25 other women! Besides, they have a handy option you can select, asking for a notification be sent when the item is back in stock. And they do notify us! They have improved the shipping and return policies, and are so prompt in order confirmations and shipping! In summary, I am so glad I found this boutique and continue being a satisfied customer!

Horrible customer service. I ordered a very pricey top that was sent to the wrong address…read moresomehow... Even though my address is correct in Sezzle...the owner doesn't seem to care and now I'm out a $70 top. The minute I emailed letting them know that the top had been sent to the wrong address, a new top should've been dispatched, and the owner of the company should have contact of USPS to get their top back.

Queing, Christina, Ashley and Lanette at Lane Bryant in Huntsville, the Westside square store, made…read moreme cry tears of joy. My daughter and I went into their store after losing everything in a house fire. My daughter being a teenager does not let anyone help her with things like clothing not even me. But when I tell you that Queing gained her trust and fitted her for several undergarments & jeans. My baby walked out the dressing room smiling! Tears started rolling. My blood sugar dropped while in there and the Manager went in the back and got me peanut butter crackers and a reesescup. They were a huge comfort to us when we were at the lowest we have ever been. A lot of time we take things for granted, until it happens to us. Ladies, if you want to be among professionals that want to genuinely help you? You need to give them a visit! I am forever Thankful to them! And I will be back to shop with them for me and my daughter soon!!!

Christina at university drive Lane Bryant did a great job helping a friend find a difficult size…read morebra!

I've never felt very welcome here. I have been greeted each time, but there's just this general…read moreuneasy feel about the store. It's like you are expected to have a lot of money if you want to shop there. The clothes are beautiful, and the attached coffee shop is a great addition. The atmosphere and culture of the place just needs some work to keep people that may not be "stylish" and young from feeling like outsiders.

The customer service in this store is sub par if you aren't completely made up and dressed to the…read morenines. Today was the straw that broke the camel's back for me. I wasn't greeted upon arrival and the cashier looked down her nose and didn't even speak when I left. The owner seriously needs to work on CS skills with the kids that work there. I'll take my business and money to the boutiques in Birmingham.

Items that I dropped off for consignment never reached the floor, so it's no wonder they didn't…read moresell. They were designer items, in line with the items they accept. When I scheduled an appointment to pick up unsold items, they returned my items that had not reached the deadline for pickup. On another occasion, I dropped off designer items and when I inquired about the money from the item I was told I had missed the deadline and the item was donated . I don't believe that to be true. They had remarked how much they loved the item at drop off. I believe they kept the item . Just suspect that I never saw my items either times on the sales floor. Of course I paid the $10 fee , their gain, my loss, and picked up my items. BTW some still had the original tags on them, I had never worn the items. Purchased from high end stores. Disappointed.

Owners/employees act like you annoy them just being in the store. Young employee (granddaughter of…read moreowner?) was sitting in a chair by the door and was SLEEPING in the chair. Literally never got up. Customers all in the store.

This boutique is really affordable! They have an amazing selection and the owners are really nice!read more

This is your typical clothing store, but they have a HUGE size range. From XXS to XXL or 0 to 24,…read moresomething for everyone is available. While I didn't see anything I was interested in, I did see things I could share with my friends if only they had a Maurices in my area.

I love this store. The staff is helpful and they always have a great selection of clothing!read more

So I went in for my birthday, I had a $100 gift card. I was scared thinking it would be like some…read moreof the other plus size stores I've been too. However it was incredible! The range of sizes, quality of the clothes, and the customer service was incredible. I got 2 bras, 4 shirts, 2 necklaces, and 2 sets of rings for $100. The DEALS! I'm definitely coming back! Also did I mention Size 11&12 shoes!