Pretty good store. People friendly and local. Shelves stocked and store is clean. Cluttered at…read moretimes but always putting out merchandise.

Nice clean store. Has pretty much same selections as other Cato Stores. I will say the staff at…read morethis location are very nice, friendly and helpful. Once this store didn't have the size needed so they called Shelbyville, and they did! Good selection and sizes. Always takes back returns with receipts and tags still attached.

They are open already, It seem they still need to stock up with their racks after closing for a…read morewhile after the pandemic, and we can not try clothes yet, so make sure you buy something that you already sure that it will fit you or all size clothes. The staff wear masks and they provide hand sanitizer at check out. I'm glad they're open back the store again after all this pandemic.

i had an awful experience. I went in looking for a shirt and shorts. it took me at least 5 minutes…read moreto find it and then I spent 15 minutes waiting in line with one person in front of me. There is no reason for it to take this long except that they have a bad cashier. I'm disappointed. zero stars :((((( old people are the cause for all of this

With usually only 1 cash register open at this place, you need lots of time to check out....this is…read more98 percent of the time...The people that work there are of little assists to you when asking for a specific item...friendliness is low in this place as far as the people that work here.....it is the only place to shop at this small town.....proper training and nice customer service from here would be great....it is the talk of the town as far as I am concerned.....

Good local dollar store. Milk, eggs, frozen foods, no fresh veggies though and of course the…read moreselections of products that Dollar General is known for. Employees friendly and local.

Cashier got an attitude. She was the younger cashier, she asked me if I got a good phone number and…read morewhen I said yes she sigh, just grumpy and when I got my bag and receipt I said "thank you" to her and didn't say respond or anything. I usually had a great experience in this store before, but this was the worse one, I felt like she judged me because I was still in my work clothes and steel toe boots.

I absolutely love this store, and my girl Whitney who is always there when I shop! Love the sales,…read morethe email and text deals, birthday discounts, etc. They have an ever changing inventory that comes in a surprisingly large array of sizes... and the collection of home goods is truly adorable. One would think by merely looking in the window that it would be geared to a teen/young adult type of shopper, but that's SO WRONG! This store really has items for almost everyone. If one will take the time to just go in and browse, they'd be shocked at what they might find! I've bought several items here, worn some to Yelp events, and had friends ask "Where did you find that?!?" When I tell them Factory Connection, they get this look on their faces like "What?" Or... "You're kidding!" I'm laughing because they don't realize what this little store tucked away in a corner of SHELBYVILLE has to offer. Yes, it's in an out-of-the-way place next to a Goodwill across from the police department and bypassed by many... but hopefully not for long. The shopping center used to house a small Walmart where the Goodwill is now. Things come and go in here... I'm hoping Factory Connection is here to stay!!! The clothing is fashion forward... the prices are great! They have jewelry as well... The place is literally packed with about everything one could want... be sure to allow yourself time to browse as there is PLENTY to see! Lots of sale racks... and yes, they have plus sizes. My only gripe is that there aren't chairs or benches in the changing rooms for us gimpy people... but that's the ONLY complaint I have... So... y'all give this store a once over... I know you will buy something! LOL! Say hello to Whitney from Tish...

There was a large selection. The Staff was very friendly. They explained about The Rewards Program…read more I bought quite a few things.

Went in to find some mason jars to use as vases and was SO disappointed by the price. 1.99$ for ONE…read moreMASON JAR!!! It's literally cheaper to buy it brand new from the store for $1 this is a freakin thrift store, prices should NOT be expensive?!!! Decided to look around more at the prices and found lots of 6.99$ t shirts ; what the actual heck goodwill?! THIS IS A THRIFT STORE PRICES ARE SUPPOSED TO BE CHEAP

I absolutely love the new "homeowned" business! The store is super helpful and a joy to deal with…read more Just the things u miss from large chains!

Where is the search icon to find out if you have a certain item? I'm trying to find out if they…read morehave icicle Christmas lights

One of my favorite dirt cheaps. Lot of empty shelves today though. But a lot of 90% off stuff…read more I'm seeing a trend of taking 40% off the tagged original store price. Not good. $40 shirts from Penney's were still $24. That's too high for dirt cheap.