Just picked up my new pair of hearing aids. (actually my second set, other pair gave out after…read more4+years) front staff are friendly and knowledgeable. Audiologist is fantastic. She took her time with me during exam and to explain features, etc. Definitely recommend

Even though I didn't buy my hearing aids there, they provided professional service with a smile.read more

Hearing health is SO important, and we are so grateful for the team at Cityview Audiology…read more.. especially Dr. Ruiz, Lisa, and Carrie. They are all just amazing! They provide hearing tests, hearing aide purchases and maintenance, Bluetooth pairing support, and they are all highly trained professionals! Love them like family! Highly highly highly recommend.

Went here because I had previously been to see Dr. Blaising. Had hearing tested and hearing aids…read morewere recommended. However, the brand that she is promoting does not adequately filter out background noise. Still could not hear conversation in busy environment, nor hear wife when I need to. Had to go to Miracle ear to get a second opinion, to find out that I would need to get a more expensive hearing aid to adequately filter out the noise. Dr. Blaising could have told me that up front.

I cannot comment on the actual service because Kurt Chappell was very argumentative, childish and…read moreunprofessional over the phone. I asked for a price for a very specific hearing aid and he literally would not give me answer. I will spend my 4k+ elsewhere. In dealing with him he told me all I needed to know.

Arrogant, conceited, and unprofessional are the words that best describe Kurt Chappell, Audiology…read moreTechnician/Hearing Aid Dispenser, during my recent visit to his office. The best thing I can say about Mr. Chappell is that he does not lack confidence in his knowledge of and skills with hearing aids. Also based on further research, Kurt Chappell is a Audiology Technician/Hearing Aid Dispenser, not an Audiologist (AuD)! I came in needing and wanting to purchase hearing aids for my friend and left after hearing Mr. Chappell's negative comments about audiologists responsible for the hearing aid reviews and recommendations appearing in "Consumer Reports," "Forbes Health Advisory Board," and "Home Media Product Review." He, also, was very critical of all hearing aids ordered/purchased on the Internet and several specific brands purchased on line. Even though we informed Mr. Chappell that we had no interest in purchasing hearing aids on line, he told us that he had never heard of anyone who purchased hearing aids on the Internet who was satisfied with them. I responded that there were many online, positive reviews from individuals who had purchased hearing aids on line and offered to bring him some of them. At this point, he stood up and started to leave the room. As this was occurring, I informed Mr. Chappell that we would not be purchasing hearing aids from him and I would prepare an on-line review of our experiences at the Chappell Hearing Care Center. His final comments to me as he left the room were a terse "Don't threaten me." Since our unpleasant experiences with this Audiologist Technician/Hearing Aid Dispenser, we have found a local Audiologist who provided us far better service than we received from Mr. Chappell, bought a pair of hearing aids from him, and are very pleased to no longer be dealing with Mr. Chappell! For individuals seeking hearing aids and quality customer service, I recommend avoiding Mr. Chappell and finding a more patient friendly, unbiased Audiologist or Audiology Technician to trust with your hearing aids and, ultimately, your sense of hearing.

Now that I have had my hearing aid a few years I wish to update my review . The service was…read morecompetent and pleasant but I did not realize that after the parts repair warranty of the hearing aid is over , Cityview will do absolutely nothing for you that they do not charge for. They charge for wax filters, we programming your​ aid, and even fishing a dome out of your ear. I do not like their business model and will not use them again nor recommend them for this reason. Their prices are high, and I do not like being nickled and dimed. There are other providers who will provide full service (excluding the post-warranty repairs) for the life of the aid.​​

Dr. Gardner gets a very large portion of his business because he is recommended by a local union…read morefor workers comp injuries. That is how I was referred to him. My experience with Dr. Gardner was never pleasant, it was acceptable. He always came across as pompous and arrogant, but it was not impacting my care so it was just something I dealt with. However, that changed when he gave me wrong medical advice that if I had followed, I would have been severely negatively impacted. I was being seen by him for a work-related knee injury. After weeks of "required" physical therapy, I got an MRI on my knee which indicated a meniscus tear. When my worker's comp insurance company received notice of the tear and required surgery, they issued a partial denial of my claim, stating that my knee sprain was work related, but the tear was not. Upon receipt of this partial denial, I retained an attorney. During my next visit with Dr. Gardner, I informed him of the partial denial and that I gotten an attorney. At this point he became angry and began to belittle, berate, and bully me. Dr. Gardner: "Who told you to get an attorney, did I tell you to do that!". "You have just messed everything up". He was talking to me like I was a child. Dr. Gardner: "I can close your case right now and you can get the surgery under your medical insurance. Do you want me to do that?" I said no. Dr. Gardner: More bullying which I do not recall, then "I will text Dr. XXXX right now to see if he will do the surgery under your medical insurance". He then texted Dr. XXX. More bulling and ranting, then Dr. XXX replied. Dr. Gardner: "Dr. XXX says he will do the surgery under your medical insurance; I can close your case right now so he can do so"" I said no. More ranting and bullying including repeating some of the above statements. I continued to say no and eventually the appointment was concluded. The 1st issue is everything that Dr. Gardner said was wrong and if I had succumbed to his belittling and bullying, I would have been screwed. As an editorial comment, if you are going to belittle and bully someone, you should at a minimum be correct in what are belittling and bullying them about! After the appointment, I immediately contacted my medical insurance company. During the conversation they informed me that since it was a partial denial of my worker's comp claim, they would NOT cover the surgery on my knee and added that "no medical insurance company will pay a claim on your knee for the next five years". This was done through an assistant and can be independently verified. With the help of my attorney and my surgeon, I was able to reverse the partial denial and get the surgery approved by my workers comp insurance company. The 2nd issue is Dr. Gardner's refusal to take responsibility and accountability for the misinformation giving to me and the potential severe consequences of doing so. During my next appointment with Dr. Gardner; which I was not seen until an hour and fifteen minutes after my scheduled time, Dr. Gardner opened my file and saw that the surgery had now been approved. He did a brief examination, and then began to lecture me regarding me inquiring with the front desk staff regarding the delay in being seen. I stated "You were over an hour late and I simply asked why and said that my time is just as valuable as yours". I then said "however, since you want to lecture me, if you are going to belittle someone, talk to them like they are a child and bully them, you should know what you are talking about. You were trying to get me to close my case stating that I could get the surgery through my medical insurance. I checked with my insurance company and because it was a partial denial the surgery on my knee would not be covered under my medical insurance. If I had done what you were trying to bully me into doing, I would have been screwed." Dr. Gardner: "That is not correct, others had done it", said in a belligerent tone walking towards me in an aggressive manner, now standing in my face. I said "I am not going to debate with you about this, I am telling you what my medical insurance company told me. You owe me an apology." Dr. Gardner, then begins yelling and then says "Sounds like you want to find another Dr." I said, "No what I want is an apology." At this point Dr. Gardner walks out the office to the front desk and says "Mr. XXX has decided he no longer wants to be treated here." I said "I did not say that, if you are going to report something, state that you are no longer willing to treat me." Dr. Gardner, walked away. A few weeks later I received a letter stating that he was no longer willing to treat me. Everybody makes mistakes. It is how we respond when we do that speaks to who we are as a person and as a professional. Dr. Gardner, emboldened by his union recommendation obviously feels that he is getting so many patients, that he can treat them anyway he wants to.

My family and I love all of the providers at Texas Medical. They cover it all from wellness exams,…read moresick visits, sports physicals and Chiropractic care for the whole family all the way down to DOT physicals and treatment of my husband's work injury. The staff is knowledgable and professional and the office is clean and sanitized (always a plus post-COVID).

Dr. Connolly is fantastic! She is very easy to talk with about any of your health concerns. She is…read moredown to earth and caring. The whole staff is friendly and knowledgeable. Making appointments is easy and quick. Questcare atmosphere is pleasant. The cleanliness is superb (Inside and Out). I love the location of the establishment in Burleson, easy to find and close to home for me. Their are Disable Friendly ! I higher recommend Dr. C. Connolly. I rate her 15 stars.

I called and spoke to a woman who couldn't have been more rude. Don't waste your time with this…read moreclinic. Carenow in Burleson has nicer and professional staff.

This audiology business is the only firm that I would deal with if you may need hearing aids. I…read morevisited them approximately 3 months ago when it was determined I didneed hearing aids and I did purchase them. Since then I have returned on several occasions as this technology is pretty new to me, for assistance. They have gone over and above whenever I have a question or concern. I especially want to thank Matthew Lee one of the audiologists who has assisted me on the last two occasions. Again I highly recommend this firm if you do need hearing aids.

They just moved to new offices on Mitchell near the collage that are very nice. Dr. Bodish is very…read morenice and explained my new hearing aids very throughly.

Dr. James T. Park and his staff were absolutely amazing with the guided knowledge and support of my…read moreback X-rays and helping me through therapy. Lovely personality with each staff and Dr. James is so funny! They make you feel at home. Not to mention they are a one stop shop for all wellness needs. Was able to get my appointments locked in for both chiropractic treatments and annual wellness check ups for both me and my husband. Even though it's a little drive for me it was worth the energy! I highly recommend this practice as they have a great sustainable client base and service lots of families.

I had a mixed experience at this office and ultimately decided not to move forward with my…read moreappointment. Setting up the appointment was easy, and the front desk staff was polite and professional. The waiting area was clean and nicely put together. However, once I arrived, things went downhill for me. They had me scan a QR code to fill out medical forms on my phone. The process was slow and cumbersome because they didn't offer a Wi-Fi password or provide a tablet/iPad. It felt outdated and frustrating. What really turned me off was the questionnaire. It asked, "What sex were you given at birth?" followed by questions about pronouns. As a patient seeking care from a chiropractor who also offers bioidentical hormone pellet therapy, I was surprised and uncomfortable with this line of questioning. I believe in biological reality (male/female), and this conflicted with my personal and religious beliefs. I didn't feel this was appropriate or medically necessary in this setting. I politely explained to the front desk that I was no longer comfortable proceeding and left. The staff member tried to reassure me that the person who inserts the pellets is an RN, but my main concern was that I had expected to see a PA or medical doctor rather than a chiropractor for this type of treatment. I appreciate the clean facility and friendly staff, but the intake process and overall approach weren't the right fit for me. I was charged $125 for this office visit. That is being addressed.