Ok, I came to the Store traying to buy a a man bracelete and the girl in shift told me they are…read moreclose and the closing hours said 8:00pm and it Was 7:40, she dont try even get close to talk With us, that why I live in Ponce and always buy in San Juan...Its a Shame to get bad costumer service for any company.....All of this Was in the Plaza del Caribe Store

Yesterday june 30th 2021 I went to the store to claim for a men's bracelet I purchased. Mercury…read moredark. it was a present for my 11 year old son. The bracelet turned copper and rose... something I've never seen before. The seller says it was in contact with something corrosive. Mu son used it only for 3 days. Never bathe with it and never uses corrosive substances. I am a chemical engineer and it's obvious this does not work this way. The quality of the piece is definately worthless and poor. They couldnt do anything because the Store Manager was not in store. They asked me to hoy again today and I know for sure they will make waste my time! Be careful with this jewerly store.

Me atendió Ana, una chica súper amable y energética! Me ayudo en todo lo que necesitaba y siempre…read moretenía una sonrisa!