We have passed by this store so many times over the years. I decided to finally stop in last year…read moreon one of our trips up north to browse their Carhart collection. I was a huge tomboy as a teenager and used to wear so much Carhart stuff. I was hoping to find some items similar to what I had growing up. I actually stopped in again twice on a trip this year, heading from and to FL. All the times I visited, I was greeted immediately upon entering the store. The staff is attentive and polite. I looked through all the Carhart items and unfortunately did not find anything I was looking for. Then I found some sweatshirts that were on sale that felt super comfortable and decided to purchase one. OMG I wore this thing so much until the sauna heat appeared in FL! I never heard of the label but it is Southern Fried Cotton. My second visit was just to purchase more of those sweatshirts! Lucky me, they were on sale this time! I purchased 3! I was so happy that when I was visiting my parents, I told my mom, and then she was interested. Unfortunately when I went back, they did not have any in her size or the same style as the original I purchased, that she liked. The store is large but very packed with clothing, accessories, and shoes. I definitely would not call or compare this to an outlet because the prices are higher here than at the outlets. They also have a membership program, where you can build points to get rewards. Unfortunately, I signed up my second visit so I missed out on my first purchase.

This location is right off of 95 and easy to get to and park. It looks like an outlet store and it…read moremay be.. i am not sure. But they have a large Carhart collection. I was suprised by the amount that was in this store. They have other well known brands as well. If you are looking for Carhart this is a great place to look.

Beautiful store and people. I love her clothing. I get many compliments on her fashion. I check…read moreoften for new arrivals. Thanks for looking out for us plus girls

Worst customer service experience ever! Took a Christmas gift back to exchange, but they can not do…read morean exchange! I was told BY the associate helping me that they can exchange and have it shipped to me but I would have to pay the difference because of the reward points. They then called a manger because I told them to forget it and she said she had already processed the return so I couldn't take my shoes back! They refunded the card of the person who bought the shoes! So now I have NO shoes for my present AND they lost their reward points because the refund did NOT include those back!!! I will never shop at Belks again, and I told the other person NOT to order anything else for me from there.

Management is pretty nice. Actually very nice. Pretty decent selection, my only complaint which is…read morea deal breaker to me is how incredibly rude the older African American lady is in there. Unbelievably rude, it's been a problem for several visits, and we've even spoken to management about her. She refuses to change her attitude. She berates customers, refuses to help or smile, just a miserable and rude woman. It's a shame.

Such a great store. Always get a deal and the employees are always super friendly and willing to…read morehelp! Today we bought over 400 dollars worth of clothes for 117. Check this place out!

I love this store. A young man named David (store employee) is always very helpful and polite. Some…read moreof the customers are just down right disrespectful allowing their kids to run around and do as they please while they try to conceal goods in their bags. They should put ink in the theft devices and it would help cut down on the loss!

On Saturday, February 28th, 2026, my wife and daughter visited Carley's Formals in hopes to find a…read moreprom dress (we have purchased from here in the past). They were met with very young employees who they described as "very nice". The employee asked my daughter to sign a card consisting of her name, email, and phone number, but never explained as to why she needed to sign the card. During the "fitting" my wife said there was an older short blond female who they later found out was the owner of the establishment named "Denise". Denise was described as being very rude during their visit. At one point a dress was handed to my daughter with the lace corset straps untied by the employee. My daughter tried on the dress (with the help of a friend), but after getting the dress on realized it had a zipper in the back that had not been unzipped. They attempted to unzip the dress to remove it, but the dress would not unzip. They requested the employee help them, however the employee was also not able to unzip the dress. The employee then asked if she could remove the dress without unzipping it? My daughter explained that she was able to put it on without unzipping it, so she could take it off in the same manner. Denise then confronts my (juvenile daughter and her friend) in a very rude manner accusing them of damaging the dress. Then begins to yell inside of the store at my wife. Denise tells my wife that they have a policy that only the person trying on the dress and employee's are allowed in the fitting rooms, that my daughter & her friend damaged the dress and my wife was responsible for the damage. My wife attempts to explain that the zipper was non-functional when it was handed to my daughter and asked if was their policy to not have anyone else in the back, why was it allowed? Denise continued to yell in the store at my wife and her employee's and stated "And that's why we have the policy, because of people like that". During this interaction the entire store stopped shopping and watched Denise belittle my wife in front of her family and other customers. Denise was very rude, unprofessional, and will never have to worry about anyone in my family ever buying a dress from her again. If you're looking for beautiful dresses and great customer service, please go to Bella Esposa at the Carolina Outlet Center in Smithfield! PS for Carley's Formals: Please don't give your standard "copy and paste" response as you normally do, if you want an honest review you got one!

The moment we walked in (WE WERE THE ONLY CUSTOMERS THERE ) we were asked what the occasion was? We…read moresaid for our daughter's senior prom. We were immediately asked by the owner -short blonde hair- do you have an appt? She went to explaining that they could go ahead and see us bc they had availability but if they didn't we would not be able to see the dresses. Considering this was our first stop and first prom we were not aware of needing an appt to prom dress shop. Very awkward feeling. No video, no cameras, no FaceTime allowed! I do have to say the ONLY person that made us feel welcome there is the lady assisting us with the dresses (I don't remember her name but she had curly brown hair) Unfortunately we didn't find anything in the end but honestly the way the vibe / atmosphere in there I don't think I'd give a penny! Before leaving I asked to use the restroom... it seemed to be a BIG issue and I almost said don't worry about it but the two girls decided finally who was going to show me where the restroom was. After being the only customers in there for about an hour I don't understand the big deal of having an appt if you want your business to succeed... making your customers happy should be #1. Don't turn them away if it's "too booked!" People like us drove an hour to your business to feel awkward the entire time! This is a place where you should make your customers feel happy, excited, and beautiful... not feel awkward! 1st tip I would give is making the customer feel special the moment they walked into your facility! If you're looking for a beautiful dress try BELLA ESPOSA in Smithfield. They are helpful, NICE, laid back, and the prices are affordable! The girl that helped us deserves a 5 star however the others would get a zero star if able.

Poor customer service. Three sales people were standing at the entrance talking and did not greet…read moreus or tell us about the sales they had going as they did selective customers. The store smelled like body odor and looked unkempt.

I went into Aéropostale, returning some things i had bought online. And Claudia helped me out so…read moremuch, she was so sweet and funny and I adored her cute little accent. I work at Chick Fil A so i understand customer service and extremely appreciate it when i receive it at other stores. I love Aéropostale so much and it never disappoints me.