want to express my appreciation for the exceptional care I received from Dr.Kavouris .From my first…read moreappointment, I was impressed by his professionalism and genuine concern for my health. His knowledge and expertise are truly impressive, and it's clear that he genuinely cares about everyone who walks through his door and is dedicated to providing the best care .

Care quality and office experience best I ever had. Dr.Kavouris saw me in 1 hr time with no…read moreappointment.

I never thought I'd write a review of a medical clinic but I can honestly say my family doctor…read morethere (Dr. Ing Je Chen) is one of best. I can't speak for the other doctors at the clinic (there are about 4 in total), but I've referred my whole family to her as I know how tough it is to find a good family physician. She is patient, throughtful and thorough. I never have to wait long in the waiting room when I arrive for my appointment as some doctors will make you do. She answers all my questions, even when she's busy and she anticipates concerns and addresses them appropriately. The only issue at this clinic is the wait time to get calls answered. They are quite busy and the receptionists work for all the doctors. I suppose this review is more for my doctor than the clinic. But if you're able to get an appointment with her, I'm sure you'll be taken care of.

Sketchy cash only sign at front Was treated like a criminal…read moresimply for requesting a refill ....Dr was rude asking many inappropriate questions Cash payments no cc ???? Someone needs to look into this

My GP is in the same building but I didn't want to wait for an appointment for my minor issue, so I…read moredecided to visit the walk-in clinic this morning. Wow! I was impressed. The waiting area and the examination rooms were clean and bright. The doctor, Dr. Craik was friendly, efficient, approachable, and listened. The standout was the receptionist Ahmed. So very pleasant. He tried to accommodate every person, he was so kind. I'd recommend this place to all my friends.

Front desk girl was on her phone for about 5 minutes before she even lifted her head. Clinic is…read moreopen until 8:00 pm, I show up at 6:45 and she says "sorry we're already done for the day". No one is in the waiting room and I can see into the hall where all the doctors rooms are open meaning there are no other patients. It's just a joke

The doctor is thorough but efficient and follows up to discuss results personally rather than pass…read moremessage through reception.

Have used this clinic for many years and am very happy with the help I got…read more Thank you for staying open during Covid.

Seamless and pleasant walk-in experience. Did not wait long, doctor was efficient and in-clinic…read morepharmacist was very helpful. Overall my best walk-in clinic experience to date. I will be using this clinic in the future.

From the owner: Whether you require medical non-urgent care, or a pharmacy to fill a new or renew your…read moreprescriptions, Cloverdale Walk In Clinic is here to serve you and your family. Cloverdale Walk In Clinic is a one-stop shop medical facility focused on providing excellent patient-centered and collaborative care.

Horrible! It is impossible to get an appointment. I have tried to book an injection (a five…read moreminute appointment) without luck. I would have to wait until the second week in January. This is not the first time I have I have been unable to book an appointment. There is no point having a family doctor if you can never see them. Customer service is non-existant. There are a million rules and non are designed to benefit the patient. I have experienced numerous perscription problems - including receiving the wrong perscription. How is this acceptable. Run!

I have been waiting a fax from Citrus Medical to the pharmacy from 9.30 till 16.20 pm. Me and…read morepharmacy called dozen times requesting information. This is such a horrible service!

I have never seen such incompetence in all my life. They never never pick up the phone. Messages…read moreare never picked up or returned. Wrong test results are given to you. They take days to get back to you. The Dr told me on Wednesdays visit that she would call me with blood test results on friday. She called my 10 days later She told me there was a cultural misunderstand dont know what that meant we both spoke English perfectly. I asked for the results to be emailed to me. They sent me the results from July not Oct I sent a follow up email asking for the Oct results I'm still waiting for them. My mother who is 91 with mobility issues waited 3 hours to see a Dr. How is this possible. DO NOT GO TO THIS PLACE. HORRIBLE They should take a lesson from Woodlawn Wellness clinic. this place is professional, punctual, and they dont make foolish mistakes A real person actually picks up the phone

Front desk are useless doesn't return my emails or voicemails and i have been trying for a week!…read moreWhen i finally got through a lady named Elizabeth answered the phone with "please hold" and left me on hold for more than 15 min !!! without me answering if that would be ok, would appreaciate if she asked and didnt just automatically put me on hold. But waited because this was the first time someone actually answered the phone. When speaking to her she interrupted me many times before i could finish what i wanted to say during the phone call were super rude and spoke in a very condescending manner. And did not get back to me regarding a request. So unhelpful she needs to learn customer service skills!

I have been a patient since 2010. I then became a patient of the family doctor. He is the most…read moreunavailable doctor ever. I will call repeatedly. The reception will say that they will relay the message to him or they have told him about my call. In person appointments are just as useless. Not to mention the change location three times. I have had more success going to the walk-in clinic and had to depend on going to the emergency. I have been reading desperately to see a specialist for years and the specialist cannot do test I need until other specialist see me and I have spoken to him about it many times I'm a young woman with kids they deserve to have their mother in good health and have the tests and doctors she needs. Everything I suffer is because of this doctor not doing his job. Incompetence at its finest. I am disgusted, and if I could find another doctor, I would. Treats, old people, and people who don't wear a mask better than people with actual health issues.

From the owner: West Etobicoke Medical Clinic has your best interests in mind. We provide family healthcare…read moreservices for babies, children, adults, World Travel Clinic and seniors. Family practice, Walk-In Care.

The staff is very helpful, I saw Dr. Li very nice young compassionate physician. The clinic is…read moreclean. They have a pharmacy and physiotherapy on site. Laboratory on site for blood work. This is a one-stop clinic.

I love my doctor, but I have had horrible reception interactions which include:…read more 1. Being put on hold and later hung up on (twice) 2. Checking in, giving my health card etc, waiting only to be told at after 1.5 hours that they didn't realize I was there and the doctor now had to leave so I had missed my appointment 3. Having an appointment and showing up only to be told they didn't have record of it 4. Calling and never being able to get through

These doctors and staff are so helpful and dedicated .My experience…read moreis they always get you the help you need and very efficient

I had a phone app. at 11:00AM on 5/13/2024 with my family doctor,....No phone call was…read morereceived...At 12:35pm I called EMC Reception. I explained the situation to her, her reply, "Just keep waiting"!! Seriously? The are Rude, not helpful at all especially I was in a que for 15 Minutes! No Phone call ever arrived, No explanation, No Re-scheduled appointment. How Unprofessional. I have so many run ins with the reception at EMC. I ask for appointments in the office and they LIE and say doctor is not accepting in office appointments. Totally Unprofessional & Shameful Behavior! Send your Receptionist to Upgrade themselves because they are an Embarrassment to EMC. Take notice, All EMC Patients hate the Receptionist....What do you think is the reason???