Was able to get a same day appointment to help me resolve some significant new pain. Dr was great,…read morestaff were all friendly and wonderful!

Dr Butch, is the best. He treats a lot of people I work with. Has been doing this for almost 40…read moreyears. Easy to talk to and listens to what you have to say about your problem. Then, he fixes it. There are many chiropractors in the area I live in. I drive over half an hour to go see him. He's worth the drive.

This office is entirely unprofessional. They offer online booking. So I booked an available slot…read more Get a voicemail at 1130, while I am tied up in training all day, stating it's not available and if they don't hear back from me they will cancel it. I did not get this voicemail or text until 30 minutes before my appt at 3pm, as I was already driving there. I arrived 10 minutes before the appt, and the place HAD NO ONE THERE. No one waiting, no one in muscle stim, nor pt. With an empty office, they should have accommodated the mistake in THEIR computer system. They should have suspended online scheduling since they KNEW it was a problem. So the receptionist offered me 2 choices for tomorrow during biz hours(closed at 300) or an appt 'next week'. So I've lost a whole day trying to get an appointment elsewhere, and since it's the weekend upcoming, I get to be in pain over 3 days because THEY double booked. It would have been appropriate to squeeze in my 5 minutes with the adjustment since the error was theirs. This is NO way to treat a customer... Let alone one who has PREPAID for your services. Do not go here if you are expecting professionalism.

The girl on the phone was so confused trying to answer my questions; then when I had to ask her to…read moreclarify what she had said she got huffy and tried to skip over the questions with 'so do you want to book an appointment or what?' Why in the world would you hire someone with no answers and no compassion, to talk to your customers who are calling your business because they're in pain ??