I've used jc rv for several years. They've always been great..5 stars…read more However, I made an appt way back in March for May 6, 2024. I contacted them to confirm. Got their answering machine and left a message. No one answered. Then I got a text saying they can't help me! No reason why..no notification of cancellation... now I'm in the lurch trying to find somebody else. I font underdtand what's going on. Very disappointing

Josh did multiple repairs on our RV last year number one quality awesome company to work with and…read morereally helped us work through the warranty process. Thank you, Josh and Janelle.

My brother and I were on an RV trip from Seattle to AK. On our first morning in Merritt, BC the…read moretemp dropped into the mid 20s. We turned on the furnace, but only the fan would run and no heat was coming out. We were referred to Citation RV in Kamloops and arrived there a couple hours later. We checked in at the front desk and the woman took our info and said Clay would meet us out back. We waited out back a few minutes and Clay showed up and asked us to turn on the furnace. We no heat was coming out he placed the handle of his razor knife over 1/2 of the furnace exhaust and viola the furnace/heat kicked on. He said he had seen the many times as it is a manufacture defect- they won't admit!! He cut a washer in half and placed it in the end of the furnace exhaust to test it- it worked perfectly. Clay then welded it permanently in place and tested it a final time. It worked great and our furnace worked the rest of our trip. We were out of there in little more than an hour!! I would not hesitate to take my rv there again in the future and recommend them with the highest rating. Super service at a reasonable price. Thanks again Citation RV!! Mike & Jim

We brought our malfunctioning Dometic fridge in for repairs. They diagnosed and fixed the issue…read morepromptly. I would recommend them to anyone in the area needing service on their RV or components. They also have a large number of RV parts and accessories, that we were able to browse while waiting for our repair to be finished.

Brutus spring is a Kamloops hidden jem. They can literally do everything from cars to heavy…read moreequipment. Their ability to problem solve, fabricate and think outside the box has really impressed me. Thank you Nick

Mirel is awesome. He showed up on time, he figured out exactly what was wrong, worked hard and got…read morethe job done in about an hour or so. His pricing was very reasonable and he gave me some small jobs to do to save me money from having to hire him to do some of the maintenance. I would hire him again and strongly recommend his services.

Tamara in parts went way above and beyond in sourcing a part for me…read more Making many phone calls and emails to find the little unnamed part#, locating it and getting a quote. Far beyond any expectation I had of good service. Thank you so much.

Thanks Mark for your reply but Ryan your sales manager and your parts manager have never returned…read moremy calls or emails. We can only assume that what we heard about terrible after sales service was true. I even tried getting the missing part through the Kelowna location but I never heard back from them either. I guess it's running rampant throughout the company. Rod

Just bought my used travel trailer from Jubilee RV Centre. What a great selection! I was really…read moreimpressed by the professional and friendly staff. The sales person was understanding what I needed and showed a selection of different units that would suit my needs. The Business Manager was super easy to deal with, and made me feel very comfortable. The fellow who walked me around the trailer when I picked it up was incredibly knowledgeable and helpful. All in all, a great buying experience. I will definitely tell all of my friend and family to buy their next RV from Jubilee RV!

Look at the other reviews. This place is SHIT. DO NOT BUY A TRAILER HERE. We bought a tiny…read moretrailer, a Sun-Ray 109, and when we picked it up in April 2026 there were a bunch of things wrong. The solar panel was not connected to the battery. The water pump would not work. That is just two of a half dozen things that were wrong. We ordered and paid for a cover and they lost it. So far they have not reimbursed us for the cover. THEY ARE CROOKS. STAY AWAY!

We were on vacation. Our 5th wheel had a spring break on the suspension. Meridian assessed it and…read morestarted working on it that same day. They worked on it before the other RV's that were already there. All 4 Springs needed to be replaced. They only had 3 in stock. They got the additional spring in the next morning. We got there at 8:30 and we were done by 10:30. It saved our vacation. Meridian Rocks!

I brought my Tiger RV in to your establishment; which is ADVERTISED as the largest RV service…read morecenter in western Canada, to have my AGM batteries checked. Before making an appointment I inquired of Doug (your service manager) whether you could test AGM batteries and furthermore, whether or not they had a battery lift as my 4 AGM batteries are located under the vehicle and obviously quite heavy. Doug told me that you did have the lift and could test the AGM batteries. During the service, I noted that there was no battery lift utilized and instead 2 hand jacks were utilized and jerry-rigged with (2) 2X4s balanced on each lift plate...what the heck?!?!? The techs then indicated that all 4 batteries were ''bad" and I was strongly encouraged to have them replaced with Interstate batteries that Meridian stocked. Since 2 of the batteries were just over 12 months old, I called Lifeline (battery manufacturer) to see if they were under warrantee /prorated. The tech at Lifeline requested the readings from the tester and I reported that their tech's told me 7.8 each for the newer batteries; which were "tested" individually and not in series. The Lifeline tech then spoke with their tech to confirm this. After confirming the results of the 'test' Lifeline then requested to hand the phone back to me. He then told me that it was impossible for the batteries to have readings of 7.8 as the maximum range is between 6.0-6.5. Needless to say, neither of us trusted the battery 'test' that was done. I then instructed the tech's to throw the (2) 2016 batteries away and rehook the newer 2018 batteries up. So the total amount of work done was to 'test' the batteries, clean the terminals on the two newer batteries, and I was told that they replaced the ground wires also (not done as they never even hooked the batteries back up). I was beyond shocked to see the bill of $856.77 for this service and was told that there were two men working on this (6 hrs. each) and that they only charged me for 1 man. Since they had my vehicle hostage, I had to pay the bill and I then got out of there as soon as possible to catch the ferry to Vancouver Island to visit family.There, I hooked up to shore power in order to give the batteries time to charge and was hooked up for 2 solid days. When I then unhooked to continue on my travels, there was no power in the coach AT ALL; therefore I had to hook up to shore power the next 2 nights on my way to Portland and the Lifeline distributor. I bought 2 new batteries and made an appointment with the Airstream dealership to have the new batteries installed. To my shock and disgust, it was found that the Meridian techs never properly reconnected the batteries to the coach and the negative leads were just dangling!!!! BTW, Airstream took 1 man, 1 hr. to lower the batteries and install the new batteries and furthermore, the 2018 batteries tested 'normal'. I furthermore had them check the whole coach electrical system for any other potential issues...there were none. The work done by Meridian was shoddy and downright dangerous and put my coach as risk for frozen pipes as well as a health risk to us and our pets. We boondock with this RV 98% of the time and had to pay camping fees for 2 nights which otherwise would not have been incurred. I then paid 2 other service providers in the states to fix the problems that Meridian caused. One to hook up the batteries (albeit, also install 2 new batteries) and one to rehook the cable from the batteries to the generator which the techs gave me back and did not know what it far for...again WTF!!??? Clearly, the techs did not have the knowledge nor the tools to either test my batteries nor safely and efficiently lower/lift them, despite Doug's assurances. The fees were beyond excessive and downright usurious. They have denied my request for a refund my monies as well as covering the campground costs for the 2 nights ($70US total). DO NOT USE THESE GUYS FELLOW RV'ERS; THEY ARE UNSCRUPUTIOUS TO SAY THE LEAST!!

I had a grounding issue on the trailer and my brake lights went out while we were driving from…read moreSaskatchewan to Victoria. I called Tri- Crown and spoke to Rick, explaining my situation and that my wife, 3 kids and I were just trying to get home after weeks on the road. He got the trailer in right away, and had us back on the road safe and sound in a matter of hours! Amazing customer service, and just great people to deal with, and I would happily refer anyone to them for your RV needs. Thanks again guys!

Amazing service and wonderful people! We were on the first days of our vacation pulling our…read moretrailer when everything started to go wrong, the fridge wasn't working, the hot water heater wasn't working....and we had 2 weeks in our trailer ahead of us....! We were leaving Radium and heading for the Shuswaps and I called up Tri-Crown to see if we could stop in and have it looked at. John was incredibly accomodating, even though they were already very busy, and let us know that even if we got into town after hours, he would make sure to stick around to take a look at it. We made it in during the afternoon, he diagnosed the problem, fixed it up and we were on our way in no time. I can't say enough about how kind and informative and helpful John was. I wish that we lived in BC so that we could use their services on a regular basis! If you need anything at all, RV and trailer related, there is no better place than here.

Great people to deal with!! Explained the entire process start to finish and there was no…read moreunexpected surprises or costs!! would highly recommend!! Thanks again for making buting an RV so easy!!

From the owner: When you're ready to purchase a new car or RV, come to Denco Auto & RV Liquidation Centre. Serving…read moreclients in Kamloops and the surrounding area for the past 15 years, we have a large selection of new and previously-owned vehicles. Our dedicated and friendly sales team will work with you to find a vehicle that's right for you, and create a payment plan that suits your financial needs. We are regulated by the Vehicle Sales Authority of BC, and we have built a reputation for reliable and trust-worthy customer service. Come visit us today to meet with our sales team!