I'm not sure if prior reviews were for a different location or crew but I had a great experience…read moreshopping for some flowers for my wife and daughter over Valentine's Day this year. While I was there I also had a chance to walk around the shop and found some cool things that may eventually end up making their new home in ours. The service was friendly and they checked in just enough to feel supported but not smothered. I don't have a ton of experience with flower shops but this one seems as good as I can expect and the flowers look great. Recommend.

I have never been one to publicly put a business on blast or leave bad reviews. However, my…read moreexperience today felt like that was warranted. I ordered my daughter's senior prom bouquet from Butz Flowers, a business that touts "50 years of experience," and the entire experience was extremely disappointing. During the consultation, we specifically requested calla lilies (and paid extra for them) and said NO roses. They asked us to email exactly what we wanted, which we did. The bouquet we received looked nothing like the photos. No calla lilies, but roses included, and overall, not even close to what we ordered. We paid $127 for this arrangement. When I saw the bouquet, I called the florist, thinking they gave my daughter the wrong order, I was told it was the correct one. Upon explaining our dissatisfaction, I was told that it's "always florist choice." If that's true, why ask for photos? Why charge extra for specific flowers you don't intend to provide? I politely asked for a refund. After being transferred multiple times and offered only a $25 in-store credit, I finally spoke with the owner, who was snarky and unprofessional. He insisted I return the bouquet for a full refund--even though prom was in hours and he admitted he couldn't provide the correct flowers anyway. Only after pushing back, He eventually issued a refund, but the experience was stressful, dismissive, and completely avoidable. This wasn't my first time receiving flowers completely different from what I ordered from them. We decided to give them another chance due to the fact we were doing a consultation and the fact that they were the only florist open on the day we needed to order and the most convenient for pickup on prom day. I regret that decision. For a business that prides itself on half a century of service, the lack of professionalism, accountability, and basic customer care was shocking. I will never spend another dollar here and strongly encourage others to take their business elsewhere. The first two pictures are what we ordered, the second 2 are what we received.

One step into this little cute shop, you will instantly feel the love and good vibes radiating…read moreeverywhere! Delicious, raw organic juices and beautiful, fresh flowers made with It's definitely a nice gem in town!

I ordered a bouquet of flowers for Mother's Day and was blown away! The flowers were absolutely…read moregorgeous and were in a very nice vase. It also came with a personalized Mother's Day card. You could just feel the love radiating from this bouquet. My mom loved them so much! So happy to support some great people too!

The flowers that were provided for a wedding were really nice but a huge part of the order was…read moremessed up and left behind. When asked why the original order was different from the final order, it was claimed that she never knew about them. A simple apology and offer to help would have made the difference but instead we all were left to scramble and find new flowers.

If you want an incomplete, incorrect order, then this place is definitely the place for you…read more Unfortunately things that were on the original order for a wedding, she did not place on the final order, for whatever reason. Not only that, when a burgundy flower was ordered, and it was unfortunately unable to be grown at this time of year, instead of calling and asking what else could be brought instead of this flower, she brought bright red roses. Literally no roses at this wedding, so they stuck out like a sore thumb. Thankfully, the cake decorator had brought decorations and was able to fix that mistake and a parent of the bridal party was able to go to the store for the missing item on the order. Just save yourself the stress of going here and find a better option for a florist for your big day.

I called in to request an arrangement for a funeral in Monongahela. The floral shop near the…read morefuneral home did not have great reviews so I had to expand my search area. The person taking my order was very helpful, they charged no delivery fee even though it was further away and they put together a very nice arrangement with minimal guidance. It was delivered on time and looked beautiful!

From the owner: Creative Elegance, High Quality Gifts, High-End Gifts, Unique Gifts…read more Products: Custom Arrangements, Gourmet Foods, Holiday Decor, Seasonal Home Decor, Fresh Flowers, Baby Gifts, Bereavement Gifts, Candles, Custom-Made Body Care Products, Funeral Arrangements, Greeting Cards, Jewelry, Pottery, Prom Arrangements, Wedding Arrangements, Wedding Gifts, Wreaths, Home Décor. Services: Weddings, Funerals, Prom, Special Events, Baby Showers, Bridal Showers, Gift Baskets, Design Consultations, Delivery, School Dances. Brands: Demdaco, Maril Candles, The Cheesecake Fairy, Woodstock Chimes.

The flowers I sent to my friend were stunning! They were even more beautiful than the photo. I…read moreordered them online, and they were delivered the next day, as I had specified. I highly recommend this florist!

The photos are from the pickup day. I ordered these for Mother's Day and it was very disappointing…read morespecially for the price they charge.

This location in New Castle was Ok. I stopped in looking for a drink for the road, and also to use…read morethe rest room. The restrooms were clean, but as I exited, I saw the bins of clearance food just outside the doors. It kinda grossed me out, and also didn't make sense as nobody would see it unless they used the bathroom, which has to be a small percentage since PO Lunch closed (those were some damn good chili dogs). It's probably great for everyday shopping. It not a behemoth like some of the Giant Eagles in Pittsburgh, so it's manageable for every day stuff without making the trek to Walmart.

Your produce sucks, your meat sucks, your deli sucks it's all sucks and it's way over priced for…read moregarbage food nothing last more than a few days and you never restock through out the the day

One of my favorite spots on Mt. Washington! They have beautiful flowers, great gifts from local…read morevendors, and fun festivals/markets every month. The staff is always so helpful and kind, and bonus points for the cutest shop pup!

Great eye with how they creatively bundle the flower bouquets . My wife loved the flowers and they…read morelasted about 2 weeks.