Absolutely perfect! We love our new house! Quiet street clean home, great response time to issues!…read moreWe have 4 kids and they love everything! Good yard! Would recommend to anyone looking! They worked with our issues regarding credit and income proof!

Complete crooks! They had their people follow and threaten my wife because we didn't want to give…read morethem more money. They steal money and call it an HOA fee but do nothing but pocket cash. They con people into leases and then evict them and keep their money. Stay as far away as possible from anything they're involved in!

I stayed at the Highlands for almost 3 years. The location is top-notch; however, there are Pros…read moreand Cons to this complex. Pros ------------- - The management is awesome. These people are exceptional at their jobs and they are attentive to your needs. I cannot say or give enough compliments about their service. - The maintenance staff is great. They come when called and address the issue immediately. They keep the complex running smoothly and they are willing to assist with any issues. - The location is convenient to everything. I will miss the ease and convenience of getting to my job and amenities that were available. Cons ------------------ The NEW OWNERS SUCK! They are out for and only interested in money. After two years, they are actually increasing the rent and/or not even interested in giving any incentives for the tenants to stay. So if you move in, do not expect any assistance with rent, even if you have longevity with them.

I've had such a great experience working with Amy at Bayou property management . From day one, her…read moreprofessionalism, responsiveness, and clear communication made everything feel effortless. She placed a qualified tenant for me much faster than I expected, and they handled every step with confidence and care. Amy is personable & organized, an extra safe guard for me as I am two states away.

Robert is the LAZIEST manager I've ever met, he doesn't answer his phone, nor does he respond in a…read moretimely manner to help his tenants and makes sure to out of his way to deliberately waste your time. And I hope he sees this review too because I went out of my way to make it known how garbage he is at his job.

All their staff are polite and easy to work with. The properties are well kept. They renew old…read moreproperties to fresh, and inviting, Comfortable spaces. They have plenty to fit your needs. I say call them for your new place.

I've lived at Theater Street for almost a year now. I'm so…read moreglad to have picked this as my home! Between friendly staff in the office and the amazing maintenance team, I really don't have much to worry about! Additionally, having a sheriff who lives on site and a courtesy officer to take care of us at night definitely helps! Overall great place to live. I highly recommend this to people searching for their first apartment, especially since we're so close to campus.

My lease began in August 2025 and will end in July 2026. Due to ongoing disappointment with the…read moremanagement, I am choosing not to renew. In response to these ongoing issues, I want to share my experience and inform others considering student housing in the area about the broader issues with the current management of the apartment complex. First, upon arrival, I spent a lot of time during two separate in-person tours asking staff members several specific questions. They assured me that all the buildings had undergone renovations with the new management. They also stated that the maintenance team, although small, was good at fixing problems. Additionally, all the rooms were thoroughly inspected and refurbished before new residents moved in. Through the duration of my stay, I've found that most of this was not true. But the one point I made both times I toured, and asked about multiple times, was whether all the rooms had Ethernet. The PC I had built, which I stressed I would use for school and work, did not have a Wi-Fi card and would need a wired internet connection. I did not have an Ethernet port when I moved in, and there were other maintenance problems, some of which were addressed. I wouldn't solve the problem until September, when they duct-taped a cord to the floor. Their counterpoint was that I should have put this on my preferences before moving in, but how was I supposed to know to do that when they personally assured me the Ethernet was in every room during the tour? The internet issues were at their worst in late January 2026 and into the first week of February. After a year of building outages, in January, my apartment (unit) internet did not return, as did our neighbors on the third floor. For almost an entire MONTH, the internet (Wi-Fi and Ethernet) stayed down. During this time, I was in frequent communication with the internet provider, as Theater Street had informed me multiple times that if I ever had internet issues, I would need to contact Kampus Technologies for additional support. Kampus Technologies was fantastic, but its capabilities are limited because it is a Pennsylvania-based company. For some reason, for which I have never received an answer from Theater Street management, there are no internet technicians based in Louisiana; they must be contracted and flown in from Pennsylvania. Kampus Tech's work begins over the phone, coordinating with the general staff team, not the ground maintenance crew, at Theater Street to try to fix the internet issues before sending out a technician. Over the phone, the issue must reach a certain level before they can contact the Theater Street property manager to REQUEST a technician be sent out. My issue had moved to the appropriate distinction, and every time I called Kampus Technologies for an update, they were waiting to hear back from Theater Street. After calling and meeting with Theater Street in person, I was still waiting to hear from the property manager, Cameron, to see what the holdup was. Cameron finally called me one evening, and over the course of the call, I learned he was completely unaware of the current internet problem I was facing and was referring to the original, uninstalled Ethernet cord installation at the start of my lease. From his perspective, he was still waiting on Kampus Technologies, but when comparing the two sides of the story, it didn't make any logical sense to me since I had been in constant communication with Kampus Tech for updates. Additionally, I did not receive compensation until I asked for it. Be aware of these issues because while I may not be the majority, I know I am not alone. Some of the details are paraphrased due to review character limits, but for months of my lease, my life felt like hell. When I had discussions directly with them, I never felt like accountability was ever taken. It was always someone else's fault; that's just the way corporate does things, Kampus Technology goes, and the maintenance crew operates, or the fault of the building's electrical setup when they were originally built.' And be aware that if management changes again in the future and rebrands the complex, it's a rinse-and-repeat cycle, as previous residents told me before I moved in. Ultimately, this contributed heavily to my decision not to renew my lease. I'm sure Theater Street will respond to this review, as they have to every review, sharing their side of the story. Make the reply what you will, but understand that they are trying to protect themselves. And to be fully transparent, this review was checked for grammar and spelling using Grammarly, but is still my original writing.

The entire staff at this complex are remarkable. From the leasing agents to the supervisor of the…read moreMaintenance department. Rachel, Holly, Nick, and Mrs.Blaire are the employees who contributed to this phenomenal experience. They made sure they worked with me, my credit, and my timeframe. They kept in contact with me consistently and ensured that I picked the correct apartment to call my home. I still remember the warm smiles they welcomed me with upon my first tour. They were so patience with me and my indecisiveness lol. They truly exceeded my expectations and I encourage everyone who is looking for a safe environment to call home look no further than RESERVE at River Place. Management is outstanding and the properties are phenomenal.

Amazing place to live. The staff is incredible. They go above and beyond to help with any needs you…read morehave. The apartment and grounds are clean and well kept. Very spacious apartments and affordable compared to other apartments in the area. I absolutely love living here and would highly recommended it to anyone interested in living here.

Insulation peeling off the ceiling. Grease and Rust on all of the appliances, and unwilling to…read morereplace anything. A/C went out on me three times this year. Maitenence guys leave a mess for you to clean up. The floors creak anytime someone takes a step. This place isn't worth half of what they charge.

I've lived at The Crescent for over two years, and I truly can't say enough great things about my…read moreexperience here. The entire team, from the property manager and assistant manager to the leasing staff and maintenance crew, is phenomenal. They consistently go above and beyond, and it genuinely shows in every aspect of the community. Maintenance is incredibly prompt and reliable. My work orders are often addressed the same day, which is rare and so appreciated. The grounds are always spotless, well maintained, and beautiful. You never see trash, and it's clear there's a high standard for keeping the property clean and welcoming. What really sets The Crescent apart, though, is the people. The staff has always been so helpful with any questions I've had, and over time, they've truly become like family to me. They make a point to connect with residents and create a sense of community that you don't often find. It's not just a place to live, it feels like home. They also put so much effort into the resident experience. From monthly air filter replacements to thoughtful touches like resident events, coffee mornings, evening gatherings with food, and fun activities for all ages, you can tell their goal is to bring people together. It makes a huge difference. The apartments themselves are beautiful, clean, and consistently kept up to date. The team is always making improvements to ensure everything stays fresh and well maintained, both inside and out. This is, without a doubt, the best apartment community in Lafayette, especially for the price and location. You truly can't go wrong living here. A huge thank you to Dawn, Randall, Andrew, Kenny, and the entire maintenance team. I know I'm missing a few names. You all are amazing, and I'm so grateful for everything you do. Five star experience all around. Highly recommend The Crescent at River Ranch!

I've had the pleasure of living at the Crescent at River Ranch for the past four years, and I can…read morehonestly say it has been a wonderful experience. Since Dawn stepped in as manager, she has gone above and beyond to make meaningful improvements to the property while ensuring that residents feel heard and well taken care of. Randall, the assistant manager, is equally exceptional - his kindness and genuine attention to residents truly set him apart. It's rare to find a team so dedicated and approachable. Let me not forget to mention the maintenance staff, Josh, Shay, Kenny and Wayne.....awesome!!! The location is incredibly convenient; with everything you could need just minutes away. As a single woman, feeling safe where I live is a top priority, and I feel not just safe, but truly comfortable here and in the surrounding area. I love living at the Crescent so much that I've decided to upgrade to a larger apartment within the community - and I'll even be moving my mother here from Alabama. That alone speaks volumes about how much I trust and value this property and its staff. -KAM