Robert is the LAZIEST manager I've ever met, he doesn't answer his phone, nor does he respond in a…read moretimely manner to help his tenants and makes sure to out of his way to deliberately waste your time. And I hope he sees this review too because I went out of my way to make it known how garbage he is at his job.

All their staff are polite and easy to work with. The properties are well kept. They renew old…read moreproperties to fresh, and inviting, Comfortable spaces. They have plenty to fit your needs. I say call them for your new place.

I've had such a great experience working with Amy at Bayou property management . From day one, her…read moreprofessionalism, responsiveness, and clear communication made everything feel effortless. She placed a qualified tenant for me much faster than I expected, and they handled every step with confidence and care. Amy is personable & organized, an extra safe guard for me as I am two states away.

I've lived at Theater Street for almost a year now. I'm so…read moreglad to have picked this as my home! Between friendly staff in the office and the amazing maintenance team, I really don't have much to worry about! Additionally, having a sheriff who lives on site and a courtesy officer to take care of us at night definitely helps! Overall great place to live. I highly recommend this to people searching for their first apartment, especially since we're so close to campus.

My lease began in August 2025 and will end in July 2026. Due to ongoing disappointment with the…read moremanagement, I am choosing not to renew. In response to these ongoing issues, I want to share my experience and inform others considering student housing in the area about the broader issues with the current management of the apartment complex. First, upon arrival, I spent a lot of time during two separate in-person tours asking staff members several specific questions. They assured me that all the buildings had undergone renovations with the new management. They also stated that the maintenance team, although small, was good at fixing problems. Additionally, all the rooms were thoroughly inspected and refurbished before new residents moved in. Through the duration of my stay, I've found that most of this was not true. But the one point I made both times I toured, and asked about multiple times, was whether all the rooms had Ethernet. The PC I had built, which I stressed I would use for school and work, did not have a Wi-Fi card and would need a wired internet connection. I did not have an Ethernet port when I moved in, and there were other maintenance problems, some of which were addressed. I wouldn't solve the problem until September, when they duct-taped a cord to the floor. Their counterpoint was that I should have put this on my preferences before moving in, but how was I supposed to know to do that when they personally assured me the Ethernet was in every room during the tour? The internet issues were at their worst in late January 2026 and into the first week of February. After a year of building outages, in January, my apartment (unit) internet did not return, as did our neighbors on the third floor. For almost an entire MONTH, the internet (Wi-Fi and Ethernet) stayed down. During this time, I was in frequent communication with the internet provider, as Theater Street had informed me multiple times that if I ever had internet issues, I would need to contact Kampus Technologies for additional support. Kampus Technologies was fantastic, but its capabilities are limited because it is a Pennsylvania-based company. For some reason, for which I have never received an answer from Theater Street management, there are no internet technicians based in Louisiana; they must be contracted and flown in from Pennsylvania. Kampus Tech's work begins over the phone, coordinating with the general staff team, not the ground maintenance crew, at Theater Street to try to fix the internet issues before sending out a technician. Over the phone, the issue must reach a certain level before they can contact the Theater Street property manager to REQUEST a technician be sent out. My issue had moved to the appropriate distinction, and every time I called Kampus Technologies for an update, they were waiting to hear back from Theater Street. After calling and meeting with Theater Street in person, I was still waiting to hear from the property manager, Cameron, to see what the holdup was. Cameron finally called me one evening, and over the course of the call, I learned he was completely unaware of the current internet problem I was facing and was referring to the original, uninstalled Ethernet cord installation at the start of my lease. From his perspective, he was still waiting on Kampus Technologies, but when comparing the two sides of the story, it didn't make any logical sense to me since I had been in constant communication with Kampus Tech for updates. Additionally, I did not receive compensation until I asked for it. Be aware of these issues because while I may not be the majority, I know I am not alone. Some of the details are paraphrased due to review character limits, but for months of my lease, my life felt like hell. When I had discussions directly with them, I never felt like accountability was ever taken. It was always someone else's fault; that's just the way corporate does things, Kampus Technology goes, and the maintenance crew operates, or the fault of the building's electrical setup when they were originally built.' And be aware that if management changes again in the future and rebrands the complex, it's a rinse-and-repeat cycle, as previous residents told me before I moved in. Ultimately, this contributed heavily to my decision not to renew my lease. I'm sure Theater Street will respond to this review, as they have to every review, sharing their side of the story. Make the reply what you will, but understand that they are trying to protect themselves. And to be fully transparent, this review was checked for grammar and spelling using Grammarly, but is still my original writing.

I want to share my experience regarding Villa Broussard at 231 Saint Nazaire Rd, Broussard, LA…read more70518, where my son moved in October 2025. From the moment he arrived, he immediately faced a serious flea infestation. He informed the apartment management about the issue right away, and while they did attempt to address it, it took more than four months for the fleas to become manageable. This situation raised concerns about whether his new couch and mattress were contaminated, which is understandably distressing. After about a month of battling the infestation, the complex offered to move him to a different unit, but he would have to cover the moving expenses himself. Since he doesn't have a local support system to help him move large furniture down from the second floor, this option wasn't feasible. Given these conditions, I strongly advise anyone considering Villa Broussard to think twice and explore other properties in the Lafayette/Broussard area. The ongoing pest issues and insufficient support from management make it a risky choice for potential renters.

Let me start my review with a little about myself; I've been a renter for 13 years and lived in…read moremany different apartments. Villa Broussard is the best rental experience I've ever had. The location is amazing, I am able to walk to stores, restaurants, and a beautiful park in 5-10 minutes. This is very rare for the area. The grounds are well kept and the maintenance team is very responsive, any issue I've had has been handled the next day. The entire staff is friendly, helpful, and approachable. Our neighbors are great and we have made many life long friends while living here. It's family and pet friendly. We go for walks around the complex every day and it always feels safe. There is a tangible sense of community at these apartments

As a foreigner, I encountered many discriminative pressures by the Landlord…read more She is very incline to use some laws against you if you are not an American. At the end of contract, You will have to forget security deposit. She will extort your money somehow. Apartment is alright but manager!!!!

Been living here for a year and a half and have had zero problems with neighbors or landlord. The…read morefacility is well cared for and professionally run - and the landlord takes care of any maintenance issues promptly! The location is quiet and convenient.

Lived here for over a year. My first apartment. Wonderful place staff is super friendly and…read morehelpful. Also very safe and clean environment

Office staff demonstrate lack of awareness and showcase micro aggressions by stating that my credit…read moreis "good". There are educated black people with good credit, try to contain your enthusiasm. Below I posted a picture of eviction notice and credit balance from over payment. *"notice to vacate"*

I stayed at the Highlands for almost 3 years. The location is top-notch; however, there are Pros…read moreand Cons to this complex. Pros ------------- - The management is awesome. These people are exceptional at their jobs and they are attentive to your needs. I cannot say or give enough compliments about their service. - The maintenance staff is great. They come when called and address the issue immediately. They keep the complex running smoothly and they are willing to assist with any issues. - The location is convenient to everything. I will miss the ease and convenience of getting to my job and amenities that were available. Cons ------------------ The NEW OWNERS SUCK! They are out for and only interested in money. After two years, they are actually increasing the rent and/or not even interested in giving any incentives for the tenants to stay. So if you move in, do not expect any assistance with rent, even if you have longevity with them.