Technician named Brett stole a $1450 pair of sunglasses from my closet while he was in there cleaning carpet. House is empty except for my personal things and no one else has been at my home. Very disappointing. I notified police and they have opened an investigation. read more

Exremely dissapointed in their customer service. I scheduled an appointment via text, did not hear back from anyone day prior to confirm, I reached out to confirm the appointment and was told it was now booked and I would have to schedule for next week. That is not the way to do customer service. Due to their non-response they want me to be scheduled 5 days later? no thanks. read more

I emailed about scheduling carpet/tile cleaning and was told to call the number on their site to make an appointment, which I did for Saturday morning. I even received a confirmation email on Friday evening stating the arrival time would be between 10-12 the next morning. I waited for over 5 hours but no ever showed up or even called to cancel the appointment. On Sunday afternoon I received a text asking if I would like to re-schedule for Monday afternoon. I do not recommend this company, inconsiderate and poor customer service. read more

It had to be done: the house needed to be cleaned really well from top to bottom. Not only was the mission to get rid of junk, but the entire house was to be dusted and the vents were going to be sucked out and cleaned. After all of that cleaning was complete, there was only one thing left: the carpets. I have carpet in every room of the house, and over time the dust sinks in there and gets to a point where a regular vacuum just isn't enough. On top of that, I have cats and that hair gets into the nap and it's just a big mess. That's where C and C Classic Carpet Care came in. Not only did they do a great job, but they were well priced. I seem to be getting ahead of myself. The appointment for the carpet cleaning was for 11, but due to a cancellation they were able to come about and hour and a half earlier. Corey came in and got right to work. First he sprayed down all of the carpets and then he used his power vacuum to suck up all of the water and grime. Not only that, but he moved furniture that needed to be moved in order to clean under it. When he was done the house smelled super fresh, the carpets were clean and fluffy and they even looked brighter! The carpets really haven't looked this nice in years. I loved the job that this company did and I highly recommend them. read more

A tenant that left damaged carpet arranged to have this company to do repairs. They failed to provide proof of insurance when it was requested. I was notified the appointment was cancelled half an hour before they were supposed to arrive. Bad experience all around and I would not reccomend this company. read more

Great quality service, very professional, I highly recommend their service if you ever need carpet work done. Very friendly and I was satisfied with the work they did at my house. Thank you guys. read more

We recently completed the purchase of our house in Covington. We selected C&C based on the reviews on their website. Christy was great to work with, we had to reschedule the appt due to the closing and she was so helpful in setting it up. Cory was beyond helpful in getting our carpets cleaned and stretched on the day of closing. They look great!! And he was honest and informative about what they could and could not do to stretch and repair some areas. I would rather know what will and won't work than to be disappointed in results. I am not disappointed at all, he did exactly what he said he would and we are happy with the results. Great people to work with!! Thank you. read more

We hired c and c to do our restaurant I was very pleased with the results,not to mention Cory and Christy are very nice and profesional best prices out of anyone who I got an estimate from. I would most definitely recommend this company they provided proof of insurance as soon as I asked for it. read more

I have used many carpet cleaners over the past 30 years, but nothing compares to the service that this company provides. The carpets are absolutely spotless and look like new every time Corey comes. And I have three dogs! His recommendations are always right on, and it is clear that he gets satisfaction from providing a top-notch service. They accommodate any schedule and are always on time. I have always dreaded calling a carpet cleaning service as they never seemed to get the carpets really clean. C & C make my life easy, and now I have regular service 3-4 times a year. I have recommended this company to friends, and everyone is satisfied. If you want great service and beautiful carpets, this is it. They also cleaned the grout in my kitchen and also did a great job with that. read more

C & C saved my sanity. I'd just bought a house and didn't realize how disgusting the carpet was & really wanted it cleaned before I moved all my furniture in. I spoke with Christy on the phone to make my appointment and her customer service was amazing!!! Corey came out to clean our carpets and called me when he was on his way and about how long he'd be before he got to us. He did an awesome job. Carpets look brand new and I'm so pleased!!! I'd recommend them to everyone. Just outstanding customer service and the service itself was awesome!!! read more