Shannon was a consummate professional. Super quick to respond. Super quick to visit and give a…read moreclear quote. Super quick at scheduling us. Showed up on time, worked hard all day long. The quality of the work was excellent and we will be using them again as they clean more than carpets. Thanks Shannon!

Mr. Pittman was amazing!! He cleaned mold out of a small space in my apartment and put disinfectant…read morethrough my AC system. I'm terribly sensitive to mold. He was understanding of my urgency and called me when he had an earlier appointment available. My place looks great and I can breathe again. He has a $300 minimum but is worth every penny!

Buyer beware!! Last Friday, June 14, I had #Oxy Fresh Carpet Cleaning of Covington out to clean…read moretile, grout, carpet,and a sofa. They did a good job on the tile and the grout. What did they do for the carpet and the sofa? The sofa still has dirt on it and dog hair. You can see where the dog lies against either end. The bedroom carpet has stains that have popped up since they "cleaned it". I moved some boxes in the bedroom last night and as you can see, they have absorbed water left in the carpet. I moved furniture and you can see where they didn't even bother to vacuum under it. I called this morning at 8:51am to let them know about the water in the carpet. I was told the manager would return my call. (Still haven't heard back) I tried to vacuum up as much water as possible. See the picture of the water how "clean" it is and how much that was left behind. I admit I should have checked closely behind the workers, but unfortunately, I had personal things going on at the time and was not able to do it. I shouldn't have to do it. Under NO circumstances, do you want to deal with this company! * I was told I have to give this a star review in order to post it. I'm going to give it a one star and that's because they did a good job on the tile on the grout. Otherwise, I would give it a negative rating.

Stained my couch trying to clean it. Spots on the carpet came back immediately. The guy showed up…read morelate, then asked to use my bathroom, and it wasn't #1... Disgusting.

Technician named Brett stole a $1450 pair of sunglasses from my closet while he was in there…read morecleaning carpet. House is empty except for my personal things and no one else has been at my home. Very disappointing. I notified police and they have opened an investigation.

Exremely dissapointed in their customer service. I scheduled an appointment via text, did not hear…read moreback from anyone day prior to confirm, I reached out to confirm the appointment and was told it was now booked and I would have to schedule for next week. That is not the way to do customer service. Due to their non-response they want me to be scheduled 5 days later? no thanks.

Wow! If I had known that my carpet could be restored to this level of clean at such a reasonable…read moreprice, I would have called Eddie long ago! Like magic, he made my biggest carpet issues disappear! The whole house smells clean and fresh and the carpet dried super fast. Eddie and assistant, Charlie, were kind and respectful. They were careful with the contents of my home. I highly recommend Innovative Carpet Care!

The employees who came to clean my area rug were very kind. However, they told me they had trouble…read morewith my outdoor faucet spigot (I had just gotten it replaced by a plumber so it was probably tight). One of the men said they had a tool in the truck to help. They got it working, cleaned my rug, and left. When I went out the next week to use the faucet the spigot was broken. I reached out to the location and never received a call back.

I booked Stanley Steemer to clean my floors and they exceeded my expectations! Booking online was…read moreeasy and I was able to get an appointment for the next day. Richard and Charles called ahead of time to let me know they were on the way. When they arrived, they were clear about what the final pricing would be and the service was efficiently done. I wouldn't hesitate to book them again!

Terrible company, terrible employees, terrible management…read more They came to my house to do a steam clean of the carpets and a grout cleaning of my tiles. They ruined all of my tile floor because the guy scrubbed it with a wire brush and used some chemical stripping agent. The company 'owner' came by with a lot of attitude later and finally agreed that they would fix it by fully stripping the tile and then restoring it. When I called them repeatedly to schedule this, they claimed to be so busy they can't do it for 4-6 months. Then just ignored my calls and texts. Classic company using their power to take advantage of the little guy as they got busy with big commercial jobs from hurricane Ida that made them a lot more money. Never using this company again.

The Abita Springs team is top notch from the folks who answer the phone to those that show up to do…read morethe work. They were invaluable helping us demo and remediate my Mom's house after the great flood. Rock led the team perfectly and came back to touch up when we had an issue with mold. Definitely a bright spot at a difficult time.