We recently bought a 2010 Mercury Mountaineer from Latham's. We initially foundd a Ford Explorer we…read moreloved, but we couldn't afford it. So we shopped elsewhere. But a few days later, we went back to Latham's and found our Mountaineer, which is similar to the Explorer...and we could afford it! We really appreciate the variety of vehicles offered at Latham's. Wayne & Tessa were very patient with us while we obtained the financing and helped us with all the paperwork. Thanks for all your help! We are very happy!

My son purchased his first vehicle from this business and he got a terrific price. The whole…read moreexperience was excellent from start to finish.

Good service. I came in not sure what was wrong and they handled it without charging me a thing…read morebecause they kept themselves hon that they didn't do anything and the light went off.

Had a flat tire while visiting in the area. BOB had my tire fixed and me back on the road in no…read moretime at all, at a reasonable price, and with a pleasant and friendly attitude. Thank you so much. Highly recommend this business.

Words cannot express how thankful we are for Don Morrisey at Performance Plus!!!…read more We just moved here from California and needed to have our car inspected for New York. Don squeezed us in the same day, but it was more complicated because our check engine light was on. We came back a couple of days later, expecting it to be around $300. But Don was able to fix the problem and get our inspection done for under $70! All this just before he was going on vacation with his family. The man is friendly, reliable and so very , very honest. We are so thankful to have found him.

Don has been the best find since we moved to town! He's courteous, likes to listen and drive the…read morecar, covers all his options and doesn't charge and arm and a leg. He's always busy...yet always seems to be able to squeeze people in. The kind of man you'd like your sons to emulate, and the kind of mechanic that sets the bar high for everyone else in the field. I absolutely trust my cars to him!

On 2/7/23 I left my truck at Regan's to have a O2 sensor put in and have the lower radiator hose…read moreclamps checked because there was some anti-freeze leaking from that area on 2/4/23 when it was -25 degrees in the morning when I started it. The day I dropped the truck off, the service writer Austin called me around 9:30 and told me the truck was done. One of the hose clamps was changed last year so I asked him if they had to change the old rusted clamp and he told me yes. After I picked the truck up and got it home I checked to see what they put on for a clamp and the old one was still on the radiator hose. They didn't change either radiator hose clamp but they charged me for doing it. Today was the first day I was able to get to Regan's before they closed and I talked to Austin about It and he wouldn't do anything about it. He just told me they wouldn't charge me for something they didn't do but the same clamps were on the hoses that were on them when I dropped the truck off. I will never go back there to have any work done on any vehicle that's for sure!!!!!! Jamie Hutchins

On July 5th,2022 I purchased a 2014 Ford Edge SEL. I dealt with Mike Sarkin the Sales Manager. I…read morehave never met or worked with any automobile salesman who was so honest, up front and professional in all my years of buying vehicles. There was no heavy or pushy sales pitches to get me to purchase and they even put the vehicle up on a ramp for me to inspect the underneath. When I picked the vehicle up the next day Mike explained every little detail on the paperwork before signing. He spent at least an hour with my wife and I showing us every feature and how it works on the vehicle. It was a pleasure to deal with him and I highly recommend doing business with them. Regans should be proud that they have an employee such as Mike. Bill Schneider

When I had an issue with a CARCO inspection because the report went to the wrong insurance company…read more(totally NOT the fault of Bill's, they were given the wrong info!) they were still happy to help me get it fixed right away. Made a phone call and within 10 minutes everything was sorted out, and this was on a Friday afternoon close to closing! Couldn't have gone better. Highly recommend this place for all your tire/ auto needs!

Very cheap tires. Can't beat the prices. Tried tire rack.com and he still beat them significantly.read more

went to the north country after having new tires put on in NC. Emlaws found time to road force…read morebalance them and make our trip home smooth!

Brought car in no heat... replaced radiator still no heat.... blew out heating core got heat…read more.. already fucked on radiator... pulled in a car pulled out sounds like truck... then charge $600 exhaust... crooked... what should have cost $48... over a thousand.... crooked respond if you think you didn't rip me off

These guys are pretty awesome, it's a full service gas station if you're looking for a fill up,…read moreother than that they do minor repairs on vehicles, and i stress the word minor, don't expect these guys to do a full engine overhaul on your vehicle in their 2 garage door repair shop, it's just not going to happen. I went to them for all minor fixes all 4 years that I was in college, and haven't had a complaint yet. They're great for your inspections, oil changes, and other quick fixes. They always got to my car in a timely manner and are willing to go out of their way to help customers!!!

Have taken vehicles here many times. They have even fixed things that I did not know were wrong…read more If they can help you - typically they do. They are not as good as a big professional shop with lots of computers - but they have lots of know how and car savvy. Have used them as an oil change a number of times. Have had a variety of problems fixed for very cheap here as well.

I took my Mercedes Benz convertible to Bill's after being told by several other shops that my…read moreproblem with my convertible top could not be fixed and to take it to the Benz dealer in Syracuse. Bill and his knowledgeable and talented staff were able to fix it without an issue! I highly recommend you bring all your vehicle needs to Bill's for service!

First time there and didn't know what to expect. Had a trailer brake controller installed. They…read moretook longer than expected but were sociable and polite which is always a huge plus for me. They were fair with the price and I would recommend them to anyone. They mentioned they are looking for a quality mechanic so if you know someone looking.