I have been using Harris Plumbing for many years now, from installation of systems to service. We…read morehave been very happy with all the work they have done. They are professional and fair. Most of all, their office manager Ange is an absolute gem.

Do not use Harris Plumbing and Heating or its predecessor, RC Harris Plumbing and Heating…read more RC Harris had been my service provider since 2008. It was a good company but it has run into hard times over the last few years--litigation, dishonest practices, key employee losses and a transition from an experienced father (Rick) who is very ill to an incompetent and inexperienced son (Mike). Four years ago RC Harris installed two new Bosch boilers in my Amenia, NY house. Both failed this year beyond repair. Both were natural gas boilers that should have been converted to propane when installed. Bosch voided the five-year warranty due to RC Harris' improper installation and maintenance. RC Harris refused to accept responsibility leaving our family without hot water and heat for seven weeks this Fall. Cold well-water showers every day. They were entirely unsympathetic and unresponsive--a twelve year relationship and I could not even get a return phone call. They only quoted a full price ($16,600) to replace the system. Ultimately, I hired a new service provider who did the job for much less. Earlier this year, RC Harris gave me a quote to replace one of my hot water tanks. I asked them to install an additional tank. The final price for two new tanks was 3x the price quoted for one tank. And the plumbing of the installation was poorly done , e.g., new lines that just dead end. One of many experiences over the last few years that things had changed radically and a once reliable vendor could no longer be trusted. See attached photos for how they promoted by systems in their marketing yet totally walked away from a loyal customer who had spent thousands on them over 12 years when it became apparent that they had totally failed me. Hopefully, other customers will benefit from my experience by cutting their losses and switching to a trusted and reliable service provider for their heating, plumbing and air conditioning needs.