I had them install springs on my GMC. I took my car to his house and it took two hours. The…read morecharge was $225 for cash. I know I had spoke to a bigger garage that had lifts and they thought it would take one hour and their hourly rate was $125. So in the long run, if your car runs, you will save money if you goto a shop that has a lift since they both charge the same per hour and having the car on a lift will be done quicker.

I have a 2012 BMW x5 and most people outside of BMW dealers won't even look at one, let alone try…read moreand fix it. My son, who is also not a guru (when it comes to foreign cars) tried to explain issues that were going on. We called a gentleman who came and in minutes said it was the alternator and battery. My car would crank and stay on so there was confusion on my end. It then became a chain reaction one mechanic knew another and now They both said it was the alternator and the cost would be $900! I couldn't do that amount and decided to call another. I found JC Automotive. I texted and explained what I was being told. I sent pictures of what I was seeing. He immediately told me that it was not the alternator and why it could not be. I felt like he wanted to listen and understand what the problem was and how he could help. Three hours later he had my BMW back on the road and all codes erased. I am a customer for the long haul. Thank you Chris!

If you are looking for a 100% honest mechanic, please do yourself a favor and trust Expert Auto!!…read moreThese guys are honest and fair. They saved me a ton of money!

No complaints. Pricing was fair and the work was done perfectly. I will be returning.read more

I wish there was a way to leave more than a 5 Star review for Gagnon's. They are the most…read moretrustworthy shop I've ever found, they know what they are doing, they are fast, and they have very reasonable pricing. It doesn't matter what is needed, they have always come through with the perfect solution every time. If you need your car services or repaired, don't hesitate to go straight to Gagnon's.

the worst auto repair in the business. shame on you. they will rob you blind. they told me they…read moreinstalled ngk laser iridium spark plugs that were $27.73 a piece but several months later it turned that the same set of plugs were $45 for the whole set.in addition they charged me 101.60 to install the plugs. buyer beware!!

Randy has had Ms. Randolph's Buick Enclave for the past 8 months. Ms Randolph purchased the…read morevehicle from a private seller and within months, started giving her trouble. Randy stated that it needed a new engine. He put an engine in it for around $7000 and sold her a 2 year warranty through his business and now claims that he cannot fix it. This is not the first attempt at repair. It took nearly a year for the engine to be installed and was in and out of Randy's shop from December 2021 until Spring of 2024. Ms. Randolph has maintained auto insurance on the vehicle at $200/month since the day of purchase. In four years since the car was purchased, Randy has been in possession for nearly two of those years. Ms. Randolph is a widow, a single mom raising her three children, one of them a special needs child that requires a somewhat cumbersome stroller that she can no longer transport. When Ms. Randolph wants to do anything with her family, she now has to make two trips to her destination and two trips home with her current smaller vehicle And must remain local. Ms. Randolph has been more than patient. I can attest that I called today to speak with Randy only to be told that he was at a "boat shop or bolt shop" and he would call me back. He did not. I am not sure why this previous loyal customer is now no concern to Randy's Tires And Automotive. Randy has had possession of the vehicle since November. Ms. Randolph has had to cancel vacations and Randy has turned a deaf ear to her requests. Randy threatened that he was just going to have her come pick up the vehicle until he was reminded that it was running when it was dropped off, and the engine that he installed was under a warranty that he sold her. I will update this review as time progresses. Perhaps if enough people spread the word about how Randy preys upon the most vulnerable around Panama City, he will modify his business practices. Please stay tuned for further updates on other social media platforms as well as as local television news agencies so that I can forewarn future victims and spare them years of frustration. Randy, did I leave out any details or even slightly embellish the truth in any way? I look forward to your eventual reply and more importantly returning Ms Randolph's vehicle back on proper working order On a timely manner.

Randy is the best! He has serviced all of my vehicles since 2008. He is reasonable, trustworthy and…read morehas certified mechanics.

Fast and transparent. Local business that cares about its reputation and takes it seriously.read more

Shady. Took my 2004 Ford 6.0 in after it developed a…read morestarting issue while driving from Nevada to PC (the problem origionally developed in AZ, and I fought getting it the rest of the way here). My truck has a new motor, with only a few thousand miles on it, which was done by a GREAT shop in Las Vegas... and I was hoping to find a shop here I could trust... these guys aren't it. When I dropped it off, because they needed to "check it out" I was very specific (IN WRITING ON THE INTAKE SHEET) about what it was doing (hard start with starting fluid only, no start once hot), and the cause (wont build oil pressure for fuel injectors due to poor seal (likely stand pipe O rings, etc))... even including the contact info for the shop in Vegas, who intimately knew the motor. A couple days later I get a call giving me the exact explanation I wrote down, and the quote to repair. I asked if they called the Vegas shop or did anything to more specifically narrow down the issue and was told NO. WHAT DID THEY DO AT ALL?! They apparently didn't even read my notes!! A WASTE OF TIME, and definately a WASTE OF MONEY for their "diagnostic". None the less, I need the truck fixed, so I went to talk to them, and potentially bring the truck home pending any warranty coverage from the motor manufacturer that might help with the repair costs. When I went to pick up my truck, the battery had not been charged and was too low to start. It would turn over, and even respond to the starting fluid (which helps spin up the motor a little faster to build pressure), but RPMs did not register while cranking (common when batteries are too low). These trucks have two batteries, and need at least around 11 volts minimum across both or the FICM may not function properly... ITS COMMON KNOWLEDGE! They did bring out a booster battery, but it wasn't enough to make up the differance. Id been in the office a couple times while I was trying to start it, and towards the later part of that visit, a gentleman who I assume was the owner or a manager started to aggressively tell me it wouldn't start because of the origional standpipe/oil pressure issue, dismissing and arguing against the low battery issue, as if I was expecting the truck to do anything differently than when I'd driven it there days before. It was clear I wasn't getting anywhere. I elected to return later to retrieve the truck and asked if they could charge the batteries (which seemed to get little response). I will say, they were kind enough to drive me home (also when I dropped off the truck)... but that was the ONLY good impression they made. I came back later in another truck and retrieved the batteries to take home to charge. I returned the next day and put the batteries back in the truck... AS EXPECTED it started up easily on the first try, and drove home just fine. While I appreciate and value professional knowledge (and am a professional in other industries), I cannot stand arrogance of "its so difficult you wouldn't understand", and especially when it comes with an argumentative tone. At the core of it, they charged me to do NOTHING... and told me nothing that I didn't already know. They could've just given me a price to do the standpipe o-rings/seals over the phone... even allowing margin for other potential issues... that would've been fair... but NOT charging me a couple hundred to turn the key, it not start, and say the obvious (and PREVIOUSLY KNOWN). They seem busy enough, but I guess they need to defraud people too. There is NO WAY that I can ever consider this business trustworthy, let alone fully competent (noting the battery issue). I was referred to another shop on the other side of the bridge... maybe I'll give them a shot.

Locally owned and run company with a second generation specialist being the owner and operator. I…read moreliterally don't need to say more, but I have to talk this shop up some more. Usually, owners aren't as friendly and willing to help customers out of a passion for their trade, but Joey goes above and beyond to help. He loves talking to people and he's super down to earth with an easy to talk appeal. If you're worried about going to a specialty shop to get your vehicle fixed, DON'T, because this shop is probably gonna be cheaper then the crappy auto box stores. They know what they're doing and your vehicle will get fixed for an amazing price rate. I just wish they did more so I could make them my everything mechanic. I

I love this business. Locally owned and operated. Each time we have an issue we call them! They…read morehave us up and going extremely quick. Between my three business busses, my car, my husbands truck and my grandson's car we have always been more than pleased. They have gone above and beyond on customer service. They are the best!

My brother took his car there and the gentleman was kind and honest. He told my brother that he had…read moreto have the air compressor shipped and would be there in the morning. Very honest gentleman. The part arrived this morning and he got the job done. He replaced my brother air compressor and dryer on his AC problems. He replaced all the Freon in his system. Blew cold air for sure. Thank you Jeff and Jim for your hard work. I would highly recommend them also to you. Paul Chaknis

Being away from home with a broken air conditioner in my van and no one I personally know to…read morerecommend a good mechanic, I trusted the Yelp reviews and went to see Jim. He is amazing, he explained everything. He showed me the parts that were bad (after removal) He repaired the ac and windshield wipers, changed my oil, rotated my tires and removed 3 hornets nests from door cavities. If I could give this guy more stars, I would! Use him because he's an honest, kind human and is excellent at his chosen career! The world needs more Jims!

What a great shop and the Manager is very cool and personable. I pulled in with no appointment with…read moremy Daughters car and an AC that just wasn't cooling right. Daniel got me right in and took care of me because I had to have the car to her the next day and wanted to surprise her with a working AC. I highly recommend this shop and they stand behind their work.....

Had pre-buy inspection done on a 4Runner. They were extremely thorough and friendly. Would…read morehighly recommend for any auto repair you may have. Rusty

Friendly and great service. Always on time, always honest most of all they treat you like family.read more

I called and inquired about the price of an oil change--around $50. I went in. I had another…read morequestion related to a problem I'm experiencing with my vehicle. The problem is that water is leaking into my break light and I have to keep replacing it. I asked the guy there, can't remember his name, and he was extremely rude to me for simply asking this question. The way he was acting was like I was ruining his day for needing this information about what I can do to repair this problem. He told me that the only thing I can do is just keep replacing the break light, which I know isn't true, he just didn't feel like dealing with it and clearly had better things to do. I did not appreciate this response. I was informed that I had a 1.5 hour wait for the oil change and this prompted me to inform the man that I have indeed changed my mind, and I would like my keys back please. I looked him in the eye and he looked at the wall. He gave me my keys back, and I cursed at him as I walked out the door. I gave them a hand gesture and I went home. I recommend you bring your business elsewhere. On my google review I was provided with a manager number: I called the number they provided, and the guy who calls himself "manager" didn't even know that he should be expecting my call. I asked him what he wanted and he couldn't even tell me. I asked him why was I told to call? He couldn't tell me; I asked him if he was out of his mind and he said I guess so. I told him to hang up the phone and he obeyed.

For starters hard to get a hold of . . . had my truck…read morefor 3+ years for a cracked engine block then I was recently told they got flooded and now they cannot find it

The are the best. He had my are for 2 days checking everything and it came out to be only the…read morebattery. And he only charged me for the battery. The was over 4 or 5 years ago. But i just want to other know that you can get A1 service at budget prices.