I live in Rutherford county. I have spent hours in the past renewing my license at the Department…read moreof Safety in Murfreesboro. My wife suggested I come to Lebanon in Wilson county to update my license. I have to say she was right. The people working there were courteous and quick. I was in and out in twenty minutes. The parking lot was full and the room was busy but everyone was taken care of in a timely manner. BEST EXPERIENCE I HAVE EVER HAD IN ANY DMV IN MY 48 YEARS OF DRIVING. GREAT JOB!!!

I have never had a bad experience at the Hart Lane Center (or the other license bureaus on…read moreClarksville Hwy, Centennial Blvd or Old Hickory in Madison). Staff have been professional and handled their business. Today was exceptional though because they have a tenured staff member at a table who is taking people as they enter and directing them and letting them know if they have all the right forms. She is clear about her expertise and calm and personable. When she had to redirect people, she did so in a respectful way. It was a welcome change from just going to a kiosk.

This facility is nestled in Genesco Park, across from Monell's…read more If you're visiting this building, you likely have an appointment with detailed directions on where to enter, etc. - OR - you're scheduled to attend traffic school. Hopefully, not the latter. On my first visit, I asked my GPS for help in locating this building, but it was useless as it took me to Dell instead. (The facility is on the OTHER side of the air bridge.) I finally turned into the park from Murfreesboro Pike, and despite my so-called "detailed" directions, I still had difficulty locating my point of entry. The only main entrance that was apparent belonged to the traffic school, in which I was not there to attend. I finally drove around to the back of this building, where I found the entrance I was looking for. Don't let this building's exterior fool you; the interior is really quite nice. But have your ID ready to show the guard. They take the guest list seriously.

It took FOREVER to actually get to the point of being able to schedule the interview HOWEVER there…read morewas an opening the exact same day (someone must have cancelled) and I got right in and was able to get in and out VERY quiclkly and they followed all the CV19 protocols. A great experience.

So the Known Traveler number replaces the TSA pre-check and is an uber travel number that gets you…read morein the short lane, the fastest means back home, the greased skids of US Customs and Immigration at all ports if entry back to the US. There is an advanced process but it's straight forward and online. If you already have the TSA Pre Check, you have already done a lot of the heavy lifting. The final step is to go to the local US Customs and Immigration to show up, show your face, bring your passport and a valid driver's license, get finger printed and confirm some details and right there on the spot, you get your number and confirmation. By the time I got back to the office, I received an email with an attachment confirming all. Boom! Now waiting for my card in the mail. The card is good for 5 years. I actually wouldn't mind doing this more often--it was that pleasant. One of the best federal government interactions I have possibly ever had. On time, professional, exceptional service. Tip: If you travel a fair bit like I do, get this number into all your travel profiles, upload it to your Southwest and American Airlines profiles, everywhere you can--pronto.

USCIS location is at 340 Plus Park Blvd…read moreNashville, TN 37217 United States The experience this morning at USCIS was horrible. I'm an American, natural-born citizen that arrived to support my friend & her daughter in acquiring their citizenship. They've been working toward this day for years, jumping when told, going to government offices, following directions & paying all of the bills to be naturalized once & for all. Again, today, they were pushed back to October 2025 to be sworn in despite completing & passing their citizenship tests. They were told by two separate officers that Tennessee is the only state that makes people who have achieved what they have wait for their citizenship ceremony. They were told that if they were in another state they would be citizens TODAY. This is so unfair & ridiculous! It is the system that is so broken in this country & state while people pay, go through the required motions & still are forced to wait while fearing deportation despite following the rules. I was also personally treated horribly by the security officer at entry. He is also an immigrant of Hispanic nature. He was forceful, abrupt, condescending, sarcastic, & demeaning to me. He stated, "I need you to open that!" I was holding my purse, my I.D., and a water bottle. I had previously asked upon arrival if I could bring in my water & was told yes. I opened my purse & he yells at me stating, "No, I said I need you to open that beverage container." He had never specified exactly what needed to open of the two items in my hands until that moment. I apologized & told him I hadn't understood that's what he needed. He forcefully & loudly said, "Well, you're about to understand!" My friends turned around shocked at his tone & rude commands. He then ordered me to remove my shoes. They are lace-up shoes. Everyone else wearing lace-up shoes who entered before me did not have to remove their shoes, including my friend's daughter. He was clearly enjoying giving me a hard time. I asked if I needed to remove my jewelry before going through the metal detector. He said, "Did I tell you to remove your jewelry?" I turned my attention away from him & looked toward the officer who waves you through the metal detector. He glanced at the rude, Napoleonic physiqued & minded co-officer, rolled his eyes & nodded his head to show me he didn't agree with the treatment I was receiving. We went on to check in. They took their tests & then were informed that my friends would have to wait three more months to become citizens. My friend's daughter's citizenship test giver had the audacity to say to her after asking questions about her recent college graduation from a highly esteemed private university in our city, "Well, I'm sure you didn't graduate college to become a cashier," insulting her college job that she will soon be leaving. How incredibly insulting can you get? All in all, I'd say that the people that I encountered & learned about at this office lack the integrity & professionalism I would expect from a government agency, but I suppose not from anyone serving this current administration. Today was just another lesson regarding ridiculous bureaucracy & blatant abuse of power in a situation in which the immigrant & the citizen are powerless.

2013/009 1st/002…read more Ha! I can't believe someone set this up. Okay, I'll bite: Before I moved to Nashville, I took the SF Transbay bus every day with a friend from a neighboring condo. We didn't speak every day or hung out; we had chats in line while waiting for the bus. This was over a period of a few years. I knew she was a government drone. But I didn't know she was looking for a transfer before I moved. I had stopped using that bus line for a good 2 years, and therefore hardly saw her for a few years before moving. Within days of moving to Nashville, I get a call from the Department of Homeland Security, looking for information on my bus friend. If I were expecting a call from the DHS -- which I wasn't -- it would be from the San Francisco office, since the transfer my friend was looking into was based in SF. But this was from DHS in Nashville. My friend swore up and down that she never submitted me as a reference. She didn't even know my phone number or email address or my condo #. I don't think she even knew that I was moving to Nashville, since we rarely saw each other after I had stopped using that bus. We really didn't know each other outside of the bus line. I had to look her up on Facebook to ask her about this call. So, yeah, Big Brother was watching me. I had nothing to hide, so I wasn't scared or anything over this. Kudos to the DHS for amusing me with their antics. OTOH, I did get slightly paranoid when I tried to post this just now and Yelp was conveniently down for maintenance. Koinky-dink? I think not.

Can't even describe the horrible treatment,and the environment you are placed in when you just say…read moreyou would rather die that being a victim of a simple assault that was wrongful upon arrest.it is worse than a vet .you are stripped off a thick vest put on you ,goes over your body comes past your knees. You nearly freeze .the floor still had dried blood not to mention vomit.my blood pressure stayed down as nobody checked only once .the only I could keep my feet from freezing off chilled bone cold.i was able to take two lunch bags over each foot and lay near the door in a corner to stay about warmer.the water fountain never worked I almost died in there and it was a wrongful arrest .I pray no one ever makes a comment they wish they would not go thru this and wish the were dead because just feeling like that at a moment knowing you were right.they will put you in a death chamber.like your ina vet ,concrete I almost died from dehydration,freezing.when I got after two days and two nights.i was moved in with seven ladies fighting over my food.when I finally got out I was so weak had lost 6lbs cold. I went to ER.i had a very high fever,developed pneumonia and kidneys trying to fail I stayed in hospital 6 days.i hope nobody ever is to be treated like a non human in this place because of your not tough you won't survive.i almost died.

If you want to renew your tags, TN is waiving Class A & B state registration fees for those whose…read moretags are expiring between now and June 30th 2023. A renewal isn't free since only the state portion is waived, but that'll make your car tag only about $61 with the 2% credit card fee. When I asked why, the clerk didn't know but I had no complaints.... Any discount is GREAT! I learned that you can only renew tags for others ONLY if the tag has expired within 90 days. Any older expirations will need the registered owner to come in person and renew their own tags. So I was unable to give a gift of tag renewal which would have been a "novel" and unorthodox Christmas present. Another fun fact I learned was that TN Residents can go to any Driver License station in ANY COUNTY! I suppose getting rid of emissions testing was the best thing for efficiency They close at 4:30pm so I recommend coming in by 4pm in case there's a line. Since there were only about 2 other customers already being served, the security officer took me straight to a customer service representative at an available window. Everyone there was very pleasant and I was in and out so quickly.

I have worked with Ronnie Perkins at the Davidson County Clerk for over 10 years for business…read morelicense services. He is EXTREMELY responsive and one of the most knowledgeable people at Metro. Can't recommend Ronnie and the entire Business License Department enough!

There are actually TWO airports in Nashville. The big one that most people know as BNA and the…read moresmaller one, John C. Tune Airport that does not have commercial traffic. The MNAA operates both of them. My experiences with the MNAA were at the larger airport which is well run and seems pretty organized. My complaint is with the parking. $21 a day for short term parking? That's crazy. Long term or economy via shuttle is $9. Why pay $21 for short term when you can pay $24 for valet? Oh, and no free wifi. What's up with that? (*Note that this review was from July 2015 but Yelp merged the Airport Authority and the BNA airport. I have split them again.) ATTENTION YELP HAMSTERS! PLEASE DON'T MERGE THIS WITH THE NASHVILLE AIRPORT. THEY ARE *SEPARATE* BUSINESSES!