We recently scheduled a good inspection with SGA Inspection but unfortunately had to cancel within…read more24 hours of the appointment. While I fully expected to pay the $100 cancellation fee listed on their website, I was shocked when we were charged $400 instead.   When I pointed out that his website clearly stated $100, he admitted it had not been updated but claimed the inspection agreement (which my husband never signed) listed a 50% cancellation fee. After some back and forth, he refunded $300, but not before giving us a sob story about being a small business with only two employees and how they rely on these appointments for income.   We also run a small business with just two people. We understand the value of every dollar we make, but in business, things change, and sometimes, you have to adjust and accommodate customers--not just expect them to pay for your scheduling losses.   I appreciate that he ultimately refunded the money, but this experience felt unprofessional and misleading. I'd caution others to double-check all agreements before booking, as their website may not reflect their actual policies.

We used SGA during our the purchase of our home and I have to say it was probably the best decision…read morewe made. Shamus and Steve were thorough, prompt and professional. Our home is a an older home, with unique characteristics and needed the extra care and experience to navigate the nuances. SGA fulfilled all of our expectations and we would highly recommend them to anybody looking for a home inspection company. 5 Star Rating