I wish could give this company a zero star rating. I've been renting an apartment from them for…read morealmost six months and it has been a living hell. They NEVER want to fix ANYTHING! Every time we call them and need something fixed they are unbelievably rude and disrespectful to me and their response is always "We'll make a note of this issue and have someone get in touch with you later this week." Then as you can probably guess we never receive a call from anyone and the problem never gets resolved. After several weeks we will call to follow up with them on the issue and they respond with "Oh, we don't have any notes here about that issue, we'll have someone call you later", only to blow me off again and never send a repair man to fix the issue. If you're looking for a place to live in Utica or the surrounding areas I would strongly suggest you look elsewhere. These people are absolutely horrible in every way. Also check out http://www.topix.com/forum/city/utica-ny/TS06BN98O5DITHUO3#! for other horror stories. Happy apartment hunting and good luck!

I had to give this place 1 star because otherwise this site wouldn't post my review. I won't even…read moregive this group 1 star!. They obviously do very little maintenance in-between tenants. I think smokers lived in my unit previously, as after a while yellow-ish-brown streaks started appearing down all the bedroom and bathroom walls. Their trash container is to small to handle all the garbage from the 18 unit complex and overflows almost weekly. Trash is strewn around the immediate area and smells. Their maintenance is horrible. The central A.C. in my unit died and it took three months to repair. I called them several times and sent them a certified letter to explain the issues. I finally had to go out and purchase a window unit. A neighbor had to move out because of major flooding in his living room, and the landlord didn't ever take measures to dry the living room. When I stepped on my neighbor's living room soggy carpet, water seeped through. They are liars and cheats and will ignore your problem. Their general upkeep of the property is severely lacking as some of the apartment's wooden door frames are rotting and leaving holes and gaps. They don't care about the tenants so long as they are getting their money. They never returned my phone call and letter to confirm my moving-out inspection so I thought it wasn't going to happen. I put the keys out of sight in the apartment and locked the doors. An hour later the guy showed up to do the inspection but the he, nor the office, had a spare key to get in the apartment. They're charging me for the locksmith cost. Who doesn't keep a spare key in the management's office? This place is ridiculous and I'm glad I moved.

We met Martin Bell 14+ years ago at an open house. He exceeded all our our expectations. Always…read moregoing above and beyond to assist us in finding the perfect home to raise our family. From the start to finish Marty was so attentive to our needs and wants in finding our dream home. When it came time to list the house this past summer we knew Marty had to once again sell this house. Once again Marty exceeded our expectations. From the late nights we stayed up moving furniture to the painting, Marty never once hesitated to jump in and assist any ways possible. Working with Marty was such a pleasure from his positive upbeat attitude to his great sense of humor! Not only is Marty knowledgeable but he makes the process as stress free as possible! 14 years later we not only had the best realtor we also gained a life long friend!

Marty Bell is fantastic. He was such a tremendous help. I was the executor of my brother's estate…read more& had a 2 family to sell. After we cleaned it out, we sat down with Marty who had great ideas about how to list it, price etc. He returned voice mail & text messages in a timely fashion. Very professional. Sold it in a couple of days. Next time I'm in the market, Marty will most definitely be my first call. Thanks for all of your help Marty! Sue C. New Hartford, NY

Alicia Collver was exceptional from start to finish. She was knowledgeable, personable, organized,…read moreand genuinely committed to protecting our interests throughout the entire process. Our transaction became unusually complicated, with significant issues arising on the seller's side. Alicia never disappeared when things became difficult. She stayed engaged, fought for us behind the scenes, and continued helping us through every issue until closing. Her responsiveness is remarkable. No matter the time of day, she answers questions and often handles problems after hours when you would never expect your agent to respond. She also connected us with trusted local contractors and services whenever we needed them, while respecting our own research and decisions. Most importantly, Alicia told us from the beginning that she would be there to walk us through every step, and she delivered. When it came down to doing the right thing for her clients, she did. She was even sitting beside us at the closing table. Alicia earned our trust through her actions. Outstanding agent, strong advocate, and someone we would recommend without hesitation.

John Brown and Vince at Coldwell Banker Faith properties could not have been more helpful or…read moregenerous with their time. They gave us an amazing community tour which included the history of the community, deep details on the change over time and composition of long-standing and new inflow of residents. He's an expert on businesses and restaurants across the whole of the surrounding areas. He was very frank about pros and cons for all areas and properties. I think I know more about this area after 3 hours than I do about my current town where I've lived for nearly 10 years. He's even consulted friends at other agencies to help us find the right place to live. His value goes far beyond real estate as he's even inspired us to volunteer and participate in some upcoming community events. I just can't say enough about the value they provided.

We have been working with Kim now for 2 years. She has been overseeing our vacation home and…read moreAIRBNB. She has been a great partner for us, just really complete service, always available to us and our guests

Simply put, without the diligence, know how and thinking from this company I would've simply shut…read moremy front door and sold my property. For me, I bought a home, a dream and didn't realize the complexities involved with owning and renting out a house remotely. This company and specifically Kim, was in constant communication with me and problem solved every step of the way. The local knowledge as to what contractors to engage is worth its weight in gold alone. Recommended and vouched for.