Avoid this place at all costs. Scammers left and right. Made an online reservation for a specific…read morecar and when I arrived they tried to charge additional cost per day with outrageous US deposit. Dirty place with bugs everywhere. Its far from the airport so once you get here you are trapped.

This is by far the worst service I have ever experienced with any rental car company. I have rented…read morecars from many providers, including Hertz/Dollar for the past 25 years and this one is by far the worst. I reserved a mid size SUV prior to my arrival at a cost of $347.41. Upon arriving the agent stated the car I reserved was not available and proceeded to force me to accept a compact SUV priced 32% higher!!! My family and our luggage would not fit in the compact SUV, hence the reason I reserved the mid size. In addition, the agent proceeded to add full coverage insurance which was to increase my rental to $1,200!!! Ridiculous!!!! If I refuse the coverage then I needed to leave a $4,000 security deposit through my credit card. Unacceptable! I spent the better part of an hour renegotiating to little avail. At the end of the experience I received the original reserved vehicle. The full coverage insurance was reduced to basic coverage and my rental cost increased to $461.54. I contacted Dollar corporate to file a complaint and request assistance with honoring the original quote. Dollar corporate was of no help citing that the location in Guadalajara is a franchisee; any rental charge dispute had to be directed to the local office directly. This is a joke to say the least as the local office is where the shake down occurred. I hope some folks read this review and think twice about renting from Hertz/Dollar in Guadalajara Airport. This place is a rip off! Don't expect them to honor a reservation quote.

On our last day in Guadalajara, my special someone and I decided to do a bit of shopping. We got a…read moretip from the hotel staff about this place, so we made our way over here. The route here took less than 20 minutes by uber. We were dropped off in this small street, that intersects this fine shopping center. Because it was a weekday, there was not a lot of foot traffic throughout this place, which was actually a good thing. We noticed tons of shops that we'd find back home in LA, to include high end brands. There were many fine eateries, as well as fast food options on the upper levels of the mall. Since we already had food back at the hotel, we decided to eat something small at Carl's Jr. We shopped at Palacio de Hierro, which is similar to Nordstrom in quality. The place was kept immaculately clean, and the staff throughout the center was very nice and accomodating. After getting done shopping, we hailed an uber to head back to the hotel. I'm glad that we made the time to come here. It's a nice shopping center thats on par with Del Amo Fashion Center in LA's south bay. If you have great taste in fashion, or just need to pick something up for an event, this is a good option in the Guadalajara metro area.

This mall is beautiful and you will find most high end stores and delicious restaurants here. We…read morespent an afternoon here during our visit and it was a lot of fun. There is a hotel attached and the mall is huge so it sprawls across two sections. I would recommend eating at the seafood place across the street.

There is no better store in Mexico than El Palacio de Hierro. You are welcomed and treated with a…read morehigh end and amazing customer service. Definitely a red carpet treatment. .

I came to this fine department store back in springtime, while on a trip in Guadalajara with the…read moregirlfriend. She wanted to go shopping, and this became one of our several stops in Plaza Andares. El Palacio de Hierro is on par with Nordstroms back home. The store is nice, very well presented, and has an extensive selection of clothing and other items. The staff here is pleasant, and very attentive. They were able to guide us to exactly what we were looking for. While the girlfriend found the items she needed, I browsed the men's section. Their clothing selection is great, especially if you like darker hues like I do. Some brands you'll recognize from stores back in the US, and some you won't. For the latter, I've found quality in them, to include some brown dress shoes that I get complements on to this day. If you're in town in Guadalajara, and are looking to do some shopping, give this place a try.

If you are used to mediocre customer service then come to this place. Is supposed to be one of the…read morebest luxury shopping experiences in Mexico but to my aghast has just showed me one more time that most of Mexicans don't care for customer service. Their treatment to customer in their "customer service" department is unacceptable! I hope they can find an excellent customer service manager/supervisor that knows how to deal with this type of service in a proper manner. One star is much.