My husband and I pulled up to this place in the middle of the day. There was a sign on the door that said they'd be back in 15 minutes. We waited over 30 minutes in the parking lot. When they got out of the car, there were two of them, which says to me that they could have kept the shop open while one ran whatever errand. But hey, it's not like it's my business. They were strangely amused by the fact that we were reclined in the seats waiting for them to return, even made a joke about how we were sleeping in the car. I don't think that's funny personally. I think it was poor customer service on their part. When we did get to walk in to the place finally, the man had already made a beeline for the back where we couldn't talk to him and the woman couldn't answer any of our questions, so she just sat there at the front desk hollering his name until he came back up front. At this point, I was ready to leave. However, we stuck around to attempt to get a quote. We tried to tell the guy what we were looking for, but he kept interrupting us to tell us how his store was so much better than Lowe's or Home Depot. I'm not so sure about that, no one closed the store at either of those places in the middle of the day. Then we wanted a cabinet to match what we already had in that area of our house. He proceeded to tell us that our stuff was plyboard junk. I left. If you want to spend your afternoon being insulted and talking to someone who thinks they are much better than you, I really would recommend this place. If you want to be treated as a valued customer with some respect, then I'd steer clear and find another cabinet shop in Helena. read more