Lack of communication. Changing membership requirement. Incompetent staff.read more

From the owner: Let our mortgage team build a home loan to meet your needs. From conventional home loans to USDA…read moreand VA loans, Amy Jackson and her team can craft the perfect loan for that new home purchase or a refinance of your well-loved home. Quick turnaround time, professional service and experienced team members always here to serve your needs.

The team in Moody is amazing! Always service with a smile. I tell every time I visit, they are my…read morefavorite people.

I have tried all this year to get this bank to do right by a customer to the point i am done how do…read moreyou take 41.10 in account make withdraws of 19.00 19.00 4.95 which would make you -1.65 in your account and charge them 2 30.00 fees making your account -61.65 makes no sense to me. After 10 years of being with this bank and them screwing me at every turn this past year i am done. ONLY BANK WITH THEM IF YOU WANT TO BE SCREWED

Do not do business with this so called "Family" credit union. The online payment system is always…read moredown and the so called "Family friendly" staff treat customers like second class citizens.

So super slow, you spend 30 minutes waiting to get your money or to give money inside or outside…read moredrive thru both super slow no matter the time of day

We have been banking here over 30 years.Whether car loans or home mortgage,It is conveniently…read morelocated on 411 and has great service.This is the bank to use for The Working Man Review.

Really un-impressed with our visit here. We really needed to go inside to see a teller and get some…read morecash. First off, they were extremely unorganized with customer lines and 'attempting' to promote social distancing for Covid. They really need to rethink how they are approaching this. Secondly, it's the first Saturday in the new year and they had one teller working .... one. Let's just say if there were more tellers we would have seen them, because we were in line so long they would have come back and started helping people. Really unfair to the one person working, a manager should have stepped up if she was truly the only teller available. Lastly, they didn't have any cash????? It's a bank. Ok, that may be an exaggeration, but they weren't sure if they had enough cash for us .... really? I though banks ran on numbers and trends and were a little more on top of what's happening then to run out of cash and use a lame excuse that it's because people are cashing stimulus checks. I'm pretty sure the banking community knew before the rest of us when that money was going to start hitting ... and if not, again not the customers fault. Overall not impressed! I'll leave it at two stars for now, but significant improvement is needed or I would push this down to one star.

Well Fargo charges fees even though you have other funds linked to checking. It's the cause of the…read moreclass action lawsuit they paid millions to settle. I withdrew my checking, savings and retirement and went with the guy whom they fired during COVID

If I could give zero for service I would. I have been a customer since 1999 and will be closing my…read moreaccounts this week. The banker that is female is very very rude and no help to customers.

I have used Wells Fargo for years but during COVID they laid off a bunch of good ppl who cared for…read moresmall retirement accounts. I had one of those accounts (under 1 million) and they literally said they weren't concerned with my IRA. I chose to follow my guy to Anniston.

Since the new manager took over this bank has went down hill. Services that were available before…read moreare no longer available. Certain clerks seem to have an attitude when asked about basic banking services. Manager has a no caring attitude towards customers.

They were super helpful with my checking and mutual fund account. They are also helping me clean up…read moremy credit die to my identity being stolen.