This was our first visit after the renovation (and subsequent lockdown), however we've visited…read moreBerens regularly over the years. New is the bar at the entrance, the newly designed backwall and the possibility to sit alongside the harbour having a drink.
We were shown a table on the terrace, as the inside was occupied with a large group. The terrace was also almost at full capacity. And that showed throughout the evening. Our table was not set, it took 15 minutes until someone arrived to lay it and give us the menu (which then was the wrong one, as we pre-booked a special menu). After some confusion and clarification the head waitress, we were finally given the correct one and could order.
However, until we saw some food on our table it took almost an hour. And things did not improve throughout the evening. While the food was excellent (as always), the poor and slow service really spoiled the evening for us. It seemed that the kitchen could not cope with the amount of guest and as they did not risk to lower their quality of food, guests just had to wait very long. On top came what felt like lots of inexperienced staff, where almost every question was met with "have to ask the boss".
Overall that meant that the meal took almost 4 hours and that is even for a Michelin-starred restaurant far too long. It will probably some time until we try Berens again.
