Stayed here while visiting family in Sardinia. I was expecting a lot more for a 4 star hotel. First we paid extra to be closer to the restaurant and to the pool and beach. It is still quite a hike. We have to wait for the shuttle or we have to walk. It is very hilly and in the hot sun very tiring to walk up hills each day. The pool is about a 10 minute walk and the beach is a 15 minute walk. Walking down is ok, walking up I wouldn't recommend unless you are incredibly fit. You have to go early in the morning to grab a chair by the pool which is free, you have to pay for an umbrella and chairs on the beach. This is quite ridiculous for the amount of money we paid to stay here. Also, there is no water anywhere to drink. You have to go to the bar and they will only give you a bottle of water to purchase. The only meal that comes with free water is breakfast. The breakfast, lunch, and dinner buffet is really good. They rotate the meal items each day.
As far as our room goes we have a beautiful view, but there are ants everywhere! Outside our door, inside our room. We don't keep any food inside either. They are due to all the vegetation. I think the hotel should do something about this especially on our patios. The staff are very friendly but our TV did not work. We requested it to be fixed many times. They fixed it once and then it didn't work again. Also, the room key card is an issue. It only worked the first few days we were here. They gave us a physical key but when we checked in they put the wrong key in our key envelope so the staff had to open our door. So we have been having to use the physical key to get into our room. My husband told the front desk and they said the key card will only work if you don't double lock the front door. That makes no sense because our door was not double locked. The pool is beautiful and salt water with amazing views, but the bottom of the pool has hard stone and you can cut your feet, it is a beautiful location. I came to Sardinia to relax and hiking up to my room from the beach or pool or after dinner is not relaxing to me nor is waiting for shuttles with a baby.
It seems like the baby club is great but we didn't use it. They had a show for children on one evening which was nice. The live music at night is also nice.
I would not recommend this hotel for the elderly or disabled it is very hard to get around. It is also not stroller friendly to go down to the pool or beach unless you take the shuttle. I hope they make some improvements. read more