I had to get my elderly cat put down tonight. They met us with compassion that had me in tears and…read moreput us in an exam room right away so we could spend some time saying goodbye to Rhubarb before he was put down. They had a blanket on top of the stainless steel table so that we wouldn't have to put Rhubarb down on a cold surface and everyone was really sweet and comforting as they explained the procedure to all of us. They took Rhubarb out the back to put the catheter in as I'm betting that would have been hard due to his major anemia and brought him back to us so we could say goodbye. They give you the option to take home your pet or leave it with them afterwards.

My pets are always thoroughly looked after. Very busy clinic. Knowledgeable and personable staff…read morewho all contribute toward delivering an exceptional service. So kind and caring.

We went here because we had tried all the other vets in the centenary area and heard this one might…read morebe a winner. Our dog Budhi (Japanese Spitz) had just come to live with us (we adopted her at 1.5 years old) and she had started throwing up her food every morning. Being a bit worried, and the consult fee here is pretty comparative $55-$59 we thought we'd give them a try. Dr Antje Costanzo saw our dog and was very good at telling us what to do, how to fast and other options to make her feel better. I also wanted to know a bit more about Advantix verses the Advocate that I had been using because they didn't cover worming... and Andrew at the counter was very good at pointing me in the right direction. We left feeling pretty good about our visit. Having said that, we usually feel pretty good about vets when we leave unless we're going there to put a dog down. What really blew us away was the follow up call 2 days later from Antje herself asking us how we were going and if everything was okay. And if there was anything please let her know... we had never received a follow up call from a vet before nor our own pet folder. So this definetely impressed us and we will definetely be back.

Deciding on a good vet can be confusing. I decided on Monier Vet because it's right next to a big…read moreWoolies I go to and I am so glad I did. I couldn't of made a better choice! Every time we walk in, my puppy Churro and I are happily greeted by the staff. Churro particularly likes Andrew (the cool guy at reception) and whenever they see each other at the vet, my pup does a little pee because of all the excitement. The staff are so friendly and helpful. They always play with Churro while we wait for our appointment and love to exchange tips and share stories about other pets they've met. Dr Lucilla Pratt is Churro's vet. She is very patient with my impatient puppy who squirms- a lot! On the first visit we had, Churro was so anxious and seemed scared, Dr Lucilla gave him a dried pigs ear treat for him to teethe on- after that, they became best of friends. Dr Lucilla is always happy answer all the questions I have and even writes little notes to help me. After every check up, Churro is guaranteed cuddles and playtime with Dr Lucilla, which is just so heart warming to see. It's great to go to a vet who seem to love and care about your pet as much as you do. They have a lot of goodies in stock for your pet and great products. Andrew at reception is very helpful, if you're stuck with any questions I'm sure he'd be happy to help.