TRAVELER BEWARE!! THIS HOTEL ROBBED ME!! A HOTEL OF THIEVES!! THEY ROBBED ALL MY DIAMOND JEWELRY!! THEY ROBBED ALL MY EXPENSIVE FASHION JEWELRY!! THEY ROBBED MY DIAMOND WATCH!! THEY ROBBED 5 PAIRS OF EXPENSIVE DESIGNER SUNGLASSES!!
I would never ever recommend this hotel! From the moment we got to this supposedly 5 star hotel, it has been the worst travel experience of my life!
I had expensive and sentimental jewelry stolen from my room within minutes of stepping out for a quick breakfast 1 floor above our room.
Our story starts after spending 3 nights in the amazing Park Hyatt Mallorca on the east side of the Mallorca Island (over an hour away). We decided to spend 1 night in Palma De Mallorca city center. The morning of our check out, we left the room for 40 minutes 1 floor above our room for breakfast... when we returned and upon closing our luggages, my heart fell! I noticed some things in my carry on were out of place....that's when our nightmare began...our personal possessions were not there!!!
There is no one who could have done this but the hotel staff, it was definitely an inside job! This supposed 5 star hotel hasNO SECURITY CAMERAS!!! And the doors do NOT lock automatically from the outside when you leave room!!! I cannot escape the feeling that some of the high rank management personnel were involved, because someone was watching us, had a key to our entrance door, knew we were not in, took seconds to brake in & out. When we turned to the hotel manager he was dismissive and protective of his staff, offering no help! It's the prefect place for thieves to rob tourists!!
In total the hotel stole from us all our jewelry (including a ring passed down our family for generations), a diamond watch and 5 pairs of sunglasses.
At the end of it all I can say that I feel so violated, I was tourist-raped! As such I plan to not let this go and fight this sorry excuse for a so-called hotel until my property is returned to me or this hell hole is shut down. This place leaves a bad mark on Mallorca Island and the Spanish people, and I would urge you to stay away if you value your possessions and want to avoid being tourist raped! read more