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    Caldwell Prosthetics and Orthotics

    3.0 (2 reviews)
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    6 years ago

    Called them when my mother in law's prosthetic leg broke to see if they could repair it and they never returned my call.

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    5 years ago

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    Hanger Braces & Orthotic Solutions

    Hanger Braces & Orthotic Solutions

    1.5(2 reviews)
    24.9 mi

    Run as far and fast ffrom these peoople as possible. We have had a 2 1/2 year relaationship with…read moreHanger. So, to not not take up room here with details, you will be sorely disappointed if you don't choose another company. They talk a good game, but do not keep their promises; make legs for you without finding out what you want, and; charge you money for items you either don't have or won't get for months. They will put you off for weeks with poor excuses. They are horrible.

    My experience with the Hanger staff customer service was excellent. There is a receptionist who…read morewas friendly and a orthotic clinician, who is a knowledgeable and very funny guy. If this review was just about that they would get 5 + stars. However it is about the brace I received. It was a Townsend brace which stabilized my knee, relieving the pain I had. Initially it seemed fine, but then a screw came out. They scheduled me to come in right away to fix it. Then the brace began to squeak loudly. They scheduled me to come in a couple of days. The clinician made the adjustments to the brace and gave me some advise if the problem reoccurred. About 1 month later one of the straps came loose. I called to get it fixed and they told me they were totally booked, but I could bring it in and leave it to be fixed. Can you imagine that? I was prescribed the brace to stabilize my knee and to relieve pain, how feasible is it to think I could go without the brace for an undefined length of time. The receptionist offered no other resolution. I sewed it back myself. It's not perfect, but at least I can continue to use it. By the way the cost of the brace,which was charged to Medicare & my Supplemental Insurance was a little over $1,100.00. If this place is getting fees such as that, there should be enough to hire a person to repair these braces so as to accommodate the patients whom they service. Very disappointed!

    Caldwell Prosthetics and Orthotics - orthotics - Updated June 2026

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