The counselor that we saw was great though turns out he couldn't assist with what we were seeking…read more My problem is I have them my insurance info before the appointment, and no one told me he wasn't even in the network plan!! Why would they make an appointment with him then?!?! I was referred to the counseling center through my Saint Al doctor, and my husband works for Saint Al's yet they couldn't seem to make sure that insurance would cover the appointment. When I called and informed them of the huge bill, the lady on the phone was super rude and said it was my job to call the insurance company ahead. I did call them ahead!! The Insurance co said a copay for counseling is 20 bucks. How am I supposed to know I need to check the specific counselor's name for coverage? The receptionist was unfeeling and rude. They Don't take care of their patients and don't take any responsibility for their errors.

Have special needs testing places are hard to find with out being on a 18 month waiting list. This…read moreoffice was very quick getting my son in for his nero testing with professional staff and extremely kind staff and a very clean office and calming environment. My son and I were very pleased and i would suggest them to any parent or caregiver that needing to get right in or lost on how to start getting mental health services in order.

I don't understand how a pain management doctor can try to screw with me and prescribe me mood…read morestabilization meds when he is not a psych doctor, then talk to me, very condescending, at one point called me an idiot.

Last few years of Active Duty were tolerable with regular visits to James. Every couple weeks an…read moreadjustment, injection, occasional ablation, etc. I would go back for preventative pain management anytime. Thanks Doc and staff, all professionals. 100% top notch!

Where to begin? My mom who has been trying to trash my…read morerelationship with my oldest for years brought my 17 yr old to see Rebecca. First no one called us to approve the visit. Second my daughter was diagnosed as clinically depressed or possibly bipolar within 30 minutes of sitting in their chair. During this visit Rebecca went through messages between my daughter and I saying I was trying to gas light her then offering her medication. My daughter lives with me is on my insurance and under my care. I have truly been in deep thought wondering if its normal practice to analyze, pick apart then demean a custodial parent? Especially when said child is doing negative things that can endanger their life or image? Since this fiasco my best friend/daughter who was in chaos because she had survived a hurricane 5 and her whole town was destroyed including our home has decided to move out, and not talk to us anymore. She is unemotional toward us and her sisters who idolized her. I had contacted the office complaining about the situation. I was contacted by Rebecca who in turn told me the office didn't violate any laws because A) my daughter is 17 and B) Because my mom who is not her parent said it was ok but Rebecca had decided to terminate the patient contract. Which is weird why would they do that if no one was in the wrong? Rebecca then called my mom and spoke with her for over 15 minutes discussing my child and her care. Rebecca then in turn offered over the phone counselling to my child. Since everything has taken the turn that it has I contacted the office asking for a email so I could be discrete and give them a update on how counsellors shouldn't fuel angsty teens fires while disrespecting their parents or maybe just get parents permission before treatment. So since this strange establishment doesn't like to contact custodial parents asking permission to diagnose then medicate their child after one session They don't have a website or email And their management doesn't like to return calls

Kellee, Ross, & everyone else there is really great & have helped me a lot. It doesn't hurt that…read morethey also take my insurance ;)

Been a patient of Dr. Kimsey for many years now, and I truly believed he's saved my life several…read moretimes. He is compassionate, incredibly knowledgeable, and is easy to get an appointment with. Also love Sam his office manager. They are a great team and I'm blessed to be a patient there.

Keith has been an amazing help to me as I struggled with marital issues and spousal trauma…read more Unfortunately saw previous counselors in the past and they did not have the skills necessary to delve into the issues and help me understand how to expertly navigate the past and plan for the future. I highly recommend. He is caring, but also helped me see and confront issues that I had been thinking were too big for me to tackle.

I found this counseling to be less objective and more faith based. If you want to be told how to be…read moretherefore perfect and pay for uncomfortable workshops & expensive group therapy, book an appointment.

After much disappointment with every other counselor my boyfriend and I had experienced, we found…read moreRod based on his consistently excellent online reviews -- and we couldn't be more thankful that we did! He is very knowledgeable, easy to talk to/feel comfortable opening up with, and scheduling has always been very quick and easy. We also LOVE that we receive a very convenient reminder text message for all of our appointments 24 hours in advance. We strongly recommend him!!

In my personal experience, I have been fortunate enough to have had mental health providers who…read morehave listened to me instead of trying to judge me. I haven't had panic attacks for 10 YEARS until I started seeing Michelle Chin, NP. Yes, I want to change my medication regimen but not at the rate she was going. If you suffer from mental health you know things don't change from day to night. One month I might be ok the other I might have other things that are going on. I have a lot of PTSD, and my medication regimen has been fine, I work full time at a prestigious company, I take care of my Son and my family. They didn't fill my prescription TWICE on time, and of course it was somehow MY fault. The NP told me to take it up with the receptionist instead of her, herself, investigating that their receptionists fail to answer the phone or get back to people on time when messages have been left. I called and left message after message, and even have call records to prove it, as well as emails. My life isn't something you can toss around, my life is important, my life matters, and I hated how much MORE anxiety this place gave me. I decided to go somewhere else where I am actually treated and valued like a normal human being and have a voice. Although I know I have anxiety, I know when a provider is good or bad. I unfortunately have been suffering for more than 10 years, I am NOT a puppet. I truly hope others have a better experience, because mine was horrid.

I thought a male therapist would be my way, but naturally he moved on to go into another very…read morepowerful program! Which then I switched to who I have now and she's a total life saver. I am allowed to dictate my treatment if I really want to, and she gives me the advice I need to decide whether I dictate it or kinda give her the reigns c: