I rarely leave reviews, but after living with the results of my dental work for more than a decade,…read moreI feel I owe it to other patients to share my experience.
In 2014, I went to Dr. Jeremy Kurtz after a serious childhood accident left my front teeth damaged. I was a very young woman, deeply insecure about my smile, and I placed complete trust in his professional advice.
He presented me with two treatment options: crowns or a bridge. At the time, I didn't understand the long-term aesthetic or functional differences between them. I simply wanted a healthy, natural-looking smile and trusted his recommendation. Looking back, I don't feel I was given enough information to make a truly informed decision about a treatment that would permanently change my smile.
Because I couldn't afford the treatment immediately, I spent months saving. During that time, my remaining front teeth were extracted and I wore a bulky temporary plastic appliance for approximately six months while waiting for my bridge. I trusted that this was the appropriate course of treatment because I relied entirely on my dentist's judgment. Looking back, I wish I had been informed that I should wait until my bridge placement is ready before agreeing to the extractions.
When the bridge was finally placed, I was initially happy because it looked better than what I had before. But over time, I realized my relief had blinded me to the quality of the work. The bridge protruded noticeably, left me with a significant open bite, and lacked harmony and symmetry with my lower teeth. Instead of restoring my confidence, it left me hiding my smile for another decade.
My greatest disappointment isn't just the appearance of the bridge. It's that I don't feel I was properly educated about my options, the limitations of the treatment I was choosing, or what the final result would realistically look like. As a young and vulnerable patient, I trusted that my dentist was giving me the best possible solution. I now believe I deserved much better guidance before committing to an irreversible treatment.
I am currently undergoing a complete smile restoration elsewhere, and seeing what modern dentistry can achieve has made me realize just how much I settled for because I trusted the wrong person.
This review isn't written out of spite. It's written to encourage anyone considering major restorative or cosmetic dental work to seek multiple opinions, ask detailed questions, and fully understand every option before making an irreversible decision. More importantly, it's to discourage anyone from ever seeking this type of treatment from Dr. Kurtz. Unsurprisingly, after completing my treatment, he transitioned to invisalign only. I sincerely hope my experience helps someone else avoid years of disappointment.
