Disappointing service. They did not have enough small bills available, and despite having some…read moredenominations on hand, they refused to provide them. The explanation given was that they needed to keep those bills in case someone else showed up. The staff member I dealt with showed little interest in finding a solution or helping in any meaningful way.

Easy, friendly and great rates. I've used this location my last 2 visits to Montreal and will use…read morein the future.

Good exchange rate. Quick service. Convenient location and parking. Many currencies..read more

très bon service et très simple . Nous achetons notre monnaie étrangère depuis plusieurs années…read morechez Globex. Assez bonne différence de taux de change en comparant avec les banques.

I've been coming here for years now every time I needed some foreign currency for travel. Before…read morehere, I just went to my bank and asked to convert my money. After some rate comparison between the two, I found Globex had a better game on two different occasions so I said adios to the gigantic money machines (banks) and started coming here since after. Situated inside Galeries Laval mall, all you need to do is open up an account at any of their 6 branches and which takes a few minutes at the wicket, then you're good to go. What sets them apart is their rate guarantee buyback of half of your purchased amount. Say you bought $500 of any foreign currency there and didn't blow it all at your stay and which you don't want to keep after you're back home .... You can return up to $250 with your original receipt and get your CDN money back with the same exact rate you originally purchased for. If the rate had gone up, you won't lose, if down, they'll give the best rate of the day. Now I'm not a financial wizard or anything nor a business owner who buys foreign currencies on regular basis and who usually had done his homework of finding the best rates so really can't speak for everyone. This review is more for individuals who are in need for small amounts of currency which this place provides with good rates and much better convenient hours than the banks. Having said all this, I'd welcome your comments and feedback, there's always room to learn for everyone.

I have been going to their original location for many years exchanging thousands of dollars and,…read morehaving been to other exchange locations, I found this one to have one of the best rates in downtown Montreal. The owner is also very nice and welcoming. I have never had poor customer service over there, and even recommended the place to my other friends. Just look at the reviews of the other place they own and see (its called Bureau de Change Super and is across the street). I am actually very perplexed by the other reviewer's comment, which shows he has never been to the place. Actually the place has only recently opened and was registered in 2021 (whereas his comment is from 2019 when the place was probably not even opened yet). A competitor trying to disparage a new place by leaving 1 star reviews? We dont know. Regardless, I suggest you see for yourself.

They are also owned by Super Exchange across the street and I have no experience with their…read morecustomer service because I went on a Saturday and the place was closed even if I was told on the phone they would open at noon. If they have shoddy customer service over the phone I would rather not experience it in person, nor am I willing to waste my time doing business with them.

Located about 1.5 blocks from the Place des Arts Metro stop on de Bleury, this was a convenient…read morelocation for us when we were in the city to pull some cash out. The only issue was that the doors do not close all the way when accessing the ATMs, and there was a loud beeping noise that never seemed to shut off. Currency exchange can be done on the premise during normal operating hours. +ATM doors do not shut completely

Excellent ATM at a fair price. I used it one night to get some of the local currency so that I…read morecould buy some Schlitz cocktails. Follow-up: Since there was some confusion, I'll point out that this review is just for the ATM. I did not use the bank itself.

Found this place to be true to what other reviewers said. Good exchange rate with no hidden fees…read more Interesting pedestrian boulevard with strange mix of stores. I enjoyed the dusty Asian carvings of horses in the shop hallway.

I've been using them for years to exchange US dollars to Canadian dollars. No hidden fees, lovely…read moreowners too. Also some good restaurants and unusual stores on the avenue.

It's a bank. It's…read morelisted as one of HSBC's partner banks, so I don't think there was a forex fee. But there was a $3 CAD ATM fee. Still pretty cheap though.

Great bank service, not enough ATM's. The staff is really friendly and talkative, they do much more…read morethen your banking needs then move to the next person. They make small talk, which is really nice. Unfortunately the ATM's always have a line up each time I go.

I was in Montreal last week settling my mother's affairs and needed to close all of her Royal Bank…read moreaccounts. The notary I was working with alerted me that the process would be involved because it involves Estate paperwork etc. I selected this branch because it was in Westmount and thought they would be more current on the process. I immediately encountered Hugo who was at the reception desk and he offered to assist because all the other "bankers" were busy. He processed all of the paperwork fast and friendly and went beyond the call of duty to assist me with a couple other loose ends. I really appreciate Hugo's professionalism and can do attitude. He made a sad issue better when I was expecting a tougher process. Bravo Hugo!