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    Caliber Collision

    5.0 (3 reviews)
    Closed Closed
    Updated 2 months ago

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    Response time

    10 hours

    Response rate

    100%

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Rear-end damage

    Caliber Collision Photos

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    3 months ago

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    K & W Auto Body

    K & W Auto Body

    4.9
    (87 reviews)

    This is the third time we've had repair work done on our vehicles by K&W. Due to a hit and run,…read morethis repair was covered by our insurance company. Once again, K&W did outstanding work on the damage. The repairs made the car look like new and the paint work was most impressive. The rapid tool longer than expected but USAA has an approval process for supplemental claims so, for the exceptional work, it was worth it. Great job, K&W crew!

    I rarely leave negative reviews, but this experience wasted my time…read more I used K&W's online photo estimating system, submitted pictures of my truck, received an estimate, and scheduled a repair appointment. They sent me a confirmation email for a 9:00 AM Saturday drop-off, and then even sent me a reminder email the morning of the appointment. I arrived on time, but the employee arrived about 10 minutes late. She initially couldn't even find my appointment. After looking it up, she told me they were actually booked for the week and asked me to come back the following week. If your online scheduling system can send confirmation and reminder emails, someone needs to actually manage those appointments. Customers shouldn't have to take time out of their weekend only to be told the appointment they confirmed doesn't really exist. I can't comment on the quality of their body work because they never gave themselves the opportunity to earn my business. Unfortunately, after this experience, I took my truck elsewhere.

    Caliber Collision - bodyshops - Updated July 2026

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