I rarely leave negative reviews, but this experience wasted my time. I used K&W's online photo estimating system, submitted pictures of my truck, received an estimate, and scheduled a repair appointment. They sent me a confirmation email for a 9:00 AM Saturday drop-off, and then even sent me a reminder email the morning of the appointment. I arrived on time, but the employee arrived about 10 minutes late. She initially couldn't even find my appointment. After looking it up, she told me they were actually booked for the week and asked me to come back the following week. If your online scheduling system can send confirmation and reminder emails, someone needs to actually manage those appointments. Customers shouldn't have to take time out of their weekend only to be told the appointment they confirmed doesn't really exist. I can't comment on the quality of their body work because they never gave themselves the opportunity to earn my business. Unfortunately, after this experience, I took my truck elsewhere. read more

Work was amazing - better than new bumper covers on our 2016 Lincoln MKZ. Worked with Mike Turner who took good care of us.

Another good experience at K&W. We have used them several times over the years. It is nice to have my left mirror folding in and out again. The paint job was awesome. AND, it appears the vehicle was washed and the tires spruced up. Very courteous staff. read more

This is the third time we've had repair work done on our vehicles by K&W. Due to a hit and run, this repair was covered by our insurance company. Once again, K&W did outstanding work on the damage. The repairs made the car look like new and the paint work was most impressive. The rapid tool longer than expected but USAA has an approval process for supplemental claims so, for the exceptional work, it was worth it. Great job, K&W crew! read more

My vehicle was tail ended and I was recommended this workshop for repairs by insurance company. It was a wonderful experience. Starting from estimates to the final repair it was handled professionally keeping me fully in the loop always. It only took few days to complete the work. I guess they had done their homework before letting the vehicle in the workshop. The workmanship was excellent. I am so satisfied with their attitude and friendly interaction and would recommend always. Their reception staff always greets you with smile and makes you comfortable. Thank you. read more

K & W Auto Body - Body Shops Near Me - Woodbridge, Virginia

What can I say, looks and like nothing ever happened. Came out amazing and a thanks for giving her a clean right after. My go to place for my other vehicles. read more

They are great here!!!! My car was done in a few days and helped me with the drop off with the rental to make it easier on me. When I got my car it looked brand new and the inside was very clean and it made the whole experience so great. I would recommend them over and over again. THANK YOU SO MUCH read more

K & W Auto Body - Body Shops Near Me - Woodbridge, Virginia

I took my 2019 Acura TLX to K&W Auto Body in March 2024 to have it repaired after being involved in two fender benders within two weeks. I received my car back with two and half weeks looking brand new. Thanks again, definitely will be returning if I get hit by someone again. read more

Justin was great getting my 2003 Tundra back looking awesome! With 18 years and 300K miles, it still runs great but needed a paint refresh. I didn't want to spend a fortune either on an older truck. Justin went through a few good alternatives to get my faded and worn truck back looking to new! I got what I needed and still saved a lot; I got three other estimates at all over twice the cost and one almost three times as much and I really don't think it would've come out any better and I also got a lifetime warranty on the work! Thanks Justin and K&W for doing a great job! read more

After removing the OEM fender flares on my Tundra I discovered they had worn down through the paint in some areas. Truck also spent most of its life in Arizona so there was some pretty bad fading on the bed. Brought it in for an estimate and was helped by Justin. They first tried to see if they could polish out the marks left by the flares, when that didn't work they gave me a estimate to paint the front fenders and bedsides and I left my truck with them the same day. Justin called multiple times a week to keep me updated on the process and when I came in to pick up the truck I barely recognized it. Paint quality is on par with OEM with a showroom finish, it's like a brand new truck! Final bill was higher than the original estimate but they honored their estimate and did not charge more than I was quoted. I've got a few projects I'm working on and I will definitely be taking them to K&W for paint! read more

K & W Auto Body - Body Shops Near Me - Woodbridge, Virginia

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They did a very good job repainting my hood. The hood paint was starting to flake off while the rest of the car was nice looking. I was tired of looking at it. I talked to the owner and he was very nice and gave me a great quote. I thought it was going to cost a lot but the price was reasonable and they finished the job in good time. The new paint made my car looked like new again. Thanks, guys!! read more

K & W Auto Body - Body Shops Near Me - Woodbridge, Virginia

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So someone hit my bumper while being parked so I was referred to K&W by a friend in Woodbridge. I went in to get an estimate so I could file a claim to my insurance. I was happy with the evaluation of the damages and was told it would take about 4 days to fix. I agreed that I'd be leaving my car there to get serviced. I get a call 2 days later and I was told that my car needed additional work due to more damage found and it would take an additional 3 days. I was thinking, "ok, no problem, a week is okay".. After the weekend passed, I get a call and I hear " I have some bad news, the wrong part was delivered and that they would need another day for them to finish.. I call the next day.... they say... the part was not delivered ( bumper ) and that they would need an additional day... at this point I was very irritated. All in all, the work that was supposed to take 4 days ended up taking 10 days. Good customer service and all. Communication wasnt the best.. there were times they would say they would call me back for a status update; and I'd get nothing. The work on the car was GREAT. They finished it up real well. read more

So, rumor has it that you're not supposed to slam your brand new 2014 Acura into the back of another car on 395 snarling traffic for an hour and a half.... but I wanted to test the theory. After destroying the front end of my once beautiful ILX, I took the vehicle, now sporting an automotive-like "Joker" smile, to the Nationwide insurance adjuster... God, I hope they're still on my side, I thought. I asked him - with all the god fearing honesty I could muster - "Bro, where should I take this whip to make sure my shizz gets redid, ya feel me homie?" He pointed at the giant K&W sign behind him. He explained that he wouldn't let 90% of the Northern VA auto body shops work on his kitchen blender let alone his car. (I dunno... maybe kitchen blenders are prized family heirlooms?). Still skeptical, I threw him the keys and awaited my chariot's arrival (Enterprise Rent-A-Car picked me up in a Dodge Fart... er, I mean, Dart.) 2 weeks later and Justin (the guy whose voice sounds like it belongs hosting a radio show and not at the service counter of a vehicle repair facility) calls and lets me know my whip is ready. Holy shmokes! I swear, as they pulled the (detailed, washed and waxed) vehicle from the garage, I could hear faint sounds of angelic voices in the background. I'm not sure if they had the last "Touch by an Angel" soundtrack playing over the loud speakers, but it worked. The car is great. I had a few issues with some of the alignment (hey, I'm picky yo), but they had NO issue fixing everything I nitpicked. While I hope I never have to use K&W again (unless you all just LOVE sitting in the traffic jams I cause... In which case...), I'd highly recommend them to anyone who thought giving their car a face lift using another car was a good idea. I think they said there's a lifetime warranty on the work (and judging by the way science is headed, I plan to live to 200), so that's awesome. Shout out to Jim, the owner, and Justin, the voice over guy who moonlights as a service repair tech dude, and to all the gentlemen who did such an awesome job on the whip! read more

K & W Auto Body - The Before / After comparison of my Acura once K&W laid its talented hands on it... *hugs car and apologizes* - Body Shops Near Me - Woodbridge, Virginia

I needed to find an auto body shop to repair my bumper after an accident. I came on Yelp and K & W were the first to pop up. I read the reviews and decided to call them. From the beginning they were excellent. They worked with the company paying for the repairs and me, they kept us abreast of how things were going and I didn't feel like we were being taken to the cleaners. I went to get my car when they promised it would be ready and they had washed and cleaned the interior and exterior!!!!! When I say I was sooooo happy, that's an understatement. If I ever have a need for an auto body shop, I'm definitely going back. read more

5-Star Service all around! I was involved in my first ever car accident a few weeks ago and was dreading the entire process. I was pleasantly surprised with how easy everything was, especially when it came to the actual vehicle repairs. Every staff member I spoke with at K&W was courteous, professional, and seemed to genuinely care about their customers. K&W kept me updated during the entire repair process and when I picked up my car, it looked brand new. While I hope I never am involved in an accident ever again, K&W will be my go-to shop if I am and the shop that I recommend to all my friends and family. read more

I love this place! Their customer service and product quality is undeniable. They are professional, courteous and honest. They are my go to for repair and modifications. read more

I would recommend this business to anyone who needs to have some type of body work done to there vehicle ,great prices for grade A service

This is a great company. Both my husband and I have had auto body work done here. The work is flawless and their customer service is second to none. It also helps that their services are very reasonably priced. We no longer live in Woodbridge, but we would certainly make the drive from Maryland to VA if we needed any bodywork done in the future. They are worth it! read more

First and foremost if you are looking for shop that has good communication, does a great job, works with the insurance companies directly, is family owned, that is willing to pick you up from your house, fix other scratches not related to the accident, and detail your car go to these guys. All others stop reading now. I dealt with Justin and he handled the whole relationship from estimate to keeping me apprised of the car with update calls. They are simply great. I've dealt with a lot of shops and these guys are the best I've had the pleasure of working with. I'm sure there will be more accidents or damage to cars(wife) and I will bring it to K&W. read more

We had a slight accident in my daughter car. Jason was so he! It looks like the day we bought it me 5years ago. I highly recommend this shop. They also keep you up to date with the progress. read more

K&W Auto Body were awesome, professional and just nice. In fact, a coworker asked If I had gotten a new car they had done such a great job! Just be cognizant tho that due to Covid-19 , many car parts are on back order for many car manufacturers'. These folks made sure to let me know when they were in so I could plan accordingly. read more

I have gone to them for all my car repairs and have never had at issue! They are always polite and friendly and go out of their way to get stuff done in a timely manner! read more

Fantastic experience from the beginning! I first made an online inquiry and was immediately contacted about having my door actuator replaced in my BMW. I took it in, and everyone was accommodating and even though my hopes of them being able to help, they were optimistic. Needless to say, after more than six months of not having my door open, they were able to get the job done. They even went as far as was my car and vacuumed it out, which it needed without me expecting that. On top of all of that, one of the owners contacted me to follow up to be sure that I was satisfied with their services. I will be back whenever I need any repairs done. read more

Great service and communication. responded quickly to my Yelp messages, treated my wife well when she dropped off the car. price matched the quote given. really impressed with the outco read more

K & W Auto Body - before - Body Shops Near Me - Woodbridge, Virginia

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I did my estimate online and then made an appointment so they can see it in person it went up a bit higher because the pictures I sent didn't show that also part of my door needed to be fixed, I'm so happy how it looks, and they also vaccum my car and washed my car. They didn't have to but they did it. Costumer service was amazing. Thank you. read more

K & W Auto Body - After - Body Shops Near Me - Woodbridge, Virginia

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This company keeps their word!!! I'm sooo pleased with their work and service. I would definitely go back there and recommend to anyone who needs this service. Thanks so much. My baby never ran better read more

Came in to get my truck taken care of and Andi handled it great. Everything was explained in clear detail, I was provided a fair estimate and the truck was done on time. I picked up the truck and found it to be awesome looking and was charged almost half of the original estimate as my final price!! I would highly recommend this professional body shop anyone. read more

When I say they make your car look brand new, they literally make it look brand new. Here's how it all began.... my new 2017 Blizzard Pearl Rav-4 got hit from the back at 2 weeks old (no pun intended). The car that hit mine got totaled while my car got the following: lost part of its rear bumper, a medium dent, and handful of medium to large scratches. First thought - Crap. Second thought - I have no idea what I'm supposed to do. Third thought - Crap. After talking with my insurance company they gave me very little information as to what I should expect other than "start looking for a place to get it fixed at". I reviewed several places and felt like K&W was 1) Trustworthy 2) Qualified 3) Reliable... I gave them a call and spoke with Celvin (? sorry, not sure about the spelling) who laid out the entire process of getting my car fixed with K&W. He assured me K&W would inspect my car and compare the quote the insurance adjuster created versus what K&W found and if there was any additional damage, K&W would notify me and the insurance agency and take care of all that "fun" stuff. Fast forward to when I dropped my car off and it was in the process of getting fixed... The communication K&W has with the customer while the car is in the shop is phenomenal. Celvin let me know when they found additional damage on the car, when the adjuster was going to check out their findings, when the adjuster appraised the additional damage, when they ordered parts, the ETA of when the parts will arrive and of course the final phone call of my car being ready to be picked up. Back to the very first thing I said in this review... When I say they make your car look brand new, they literally make it look brand new. My 2 week old 2017 Blizzard Pearl Rav-4 looked like she did when I first bought her. I can't thank K&W and Celvin enough for taking care of my car. They made an incredibly unfortunate experience a million times better. read more

K & W thank you for a job well done! The customer service, unwavering professionalism, and quality of workmanship is exemplary. This stellar body shop deserves 5 stars, you will be hard pressed to find a better body shop in the Northern Virginia area! My insurance company recommended another auto body collision shop to service my 2018 Lexus NX 300, however, after reviewing the Yelp reviews for the recommended establishment, I decided it would be best if I sought out another shop via Yelp reviews. After a bit of research, I was immediately impressed by the reviews provided for K&W Auto Body and immediately sought out their services. A phenomenal team! Jim, Justin, and their team are consummate professionals. Upon contacting K &W I was greeted with courtesy and professionalism. As I explained my situation, as I had encountered a bit of damage on the front driver's side of my vehicle in a downtown D.C. parking garage, they patiently listened and reviewed the estimate as provided by my insurance carrier and immediately set up an appointment at a time of my convenience for repairs. They inquired as to whether or not I would require a rental vehicle and I was very pleased to hear that since they have a relationship with Enterprise Rental, a vehicle would be at my immediate disposal at K & W's site upon drop off of my car for repairs. K & W was excellent in keeping me apprised on the status of my repairs, thoroughly explaining the extent of the damage, the time projected for repair and the cost (which I found to be quite reasonable) associated with those repairs. I found that K & W does in fact have an excellent working relationship with Enterprise Rental as evidenced by the seamless coordination facilitated by K&W with my insurance company, and Enterprise to ensure that I had a rental vehicle at my disposal during the projected repair time of my car. Enterprise provided me a comparable vehicle directly on K & W's site, and once my car's repairs were completed, I dropped off the rental to K & W for return to Enterprise. I am an extremely satisfied customer in that K & W restored my vehicle to pristine condition without a blemish to be found! In seeking a professional, talented auto body shop, providing reasonable prices, I highly recommend you go no further than the K & W establishment. Without a doubt K & W's exemplary and professional services deserves 5 Stars! read more

I was recommended to this facility, but opted to use another as my insurance company was familiar with the other company. A friend works for a local high-end automotive repair facility, and he recommended K&W to me. read more

I LOVE K&W!! I had over $5k in repairs done to my baby that I love (my 2016 chevy Malibu fully tricked out with every bell and whistle). Had my boo, that's her name, since August 2016, only 27,000 miles on her so far. All was well until me and a metro parking garage had an unlovely encounter one evening when I went to pull my car out of a very tight spot and ended up scraping my entire left side of my car on the cement pillars. I was beyond upset. However, thanks to K&W, they fixed my car in just over two weeks and my car looked amazing, like brand new!!! I was beyond thrilled to see my car looking so wonderful and in addition they put all new parts on my car, not used or after market parts. As a car girl, I read more

This place is awesome. They did a great job with my Honda fit. They perfectly matched the paint color with my car which is Blue Raspberry. Thank you for fixing my car. I'm really recommended! Their customer service is one of a kind. In particular, Andy left a lasting impression. read more

One Word...... EXCELLENT!!!!! My 2013 Avalon Hybrid looks BETTER than it did when I purchased it!! These guys go above and beyond to satisfy their customers. They even polished my car for me when the dealership basically told me no. I will not buy another vehicle from that Toyota dealership on Rt1, but I will definitely use K&W for any work that I may need in the future! Thanks K&W!!! read more

I was referred to this shop by the insurance company that was fixing my truck that was hit from the back by their driver/insured. My experience with this shop was great - perhaps because it was the insurance company paying for the work, but either way, the work they did was AWESOME and the person I was dealing with, Stergio, kept me informed of the process so I knew what was going on with my truck. After I picked up my truck, he called to tell me he wasnt happy with the 4X4 sticker they had to replace after they repainted so he ordered another one and could put it on whenever I was available to stop by. When I did, they reapplied it and it looks great. The work done was replacing the back bumper, fixing the frame and fixing a dent on the back right side along with repainting that area. Looks GREAT! read more

Well, as luck would have it I got rear ended in stop and go traffic by some idiot who was on his phone. Back to K & W I went because I knew they would do work. As expected when I came to pick up my car I really couldn't tell where I was hit. I spent a decent amount of time staring at where the damage was and I really can't tell. These guys clearly know what they're doing. I will say that the first time I came here I noticed the quality of the work. This time around what I really noticed was the awesome service. When you walk in there everyone who walks through the waiting room asks you if you've been helped yet. Customer service here is grade A. read more

K&W did an excellent job, fast, affordable, and exceptional customer service! I backed into a post in a parking garage, and dented up the bumper pretty good. The replaced the bumper in 3 days and they detailed my car! read more

The best! All of the employees here are friendly yet extremely professional, especially Andy and Elmer. They make every process very smooth. The quality of work they do can't be compared to any other auto body shop in the area. I have gone to K&W Auto Body on three different occasions and every time my damaged cars were fixed within a couple of days. Recently I had my Mercedes rear bumper and tail light replaced by K&W, and they (always) matched the paint perfectly. It's VERY difficult to find quality auto body shops and most people that work at them either try to scam you for more money or make the entire process miserable. Well, not this shop. Just take your car in for an estimate, I promise, you will not be disappointed. I forgot to mention, that they also cleaned the inside and outside of my cars before returning them. I mean, they also took out the stains from my car carpets!!! Who does that now a days! read more

I AM SPEECHLESS!!!!!!! Oh my god I've never and I mean never come across a body shop that cares this much about it's clients, I was referred to this shop by my boyfriends mechanic shop, and I am so glad I was. I was beyond distraught by damage done to my vehicle from a lockout service company I was upset and frustrated as my car is my baby, they not only repaired the damage from that incident but they also went the extra mile and buffed out some surface scratches on the rest of my car and redid the paint stripes on the sides of my car. AND my car looks and smells brand NEW on the inside !!!! What! I've never had any body shop detail the interior for me and even shine my wheels. When I mean detail I mean DETAIL! vacuumed and shined the dash and cleaned the cup holders and doors. I will forever recommend this shop to everyone and anyone and trust me I've been to a few such as collision pro and I wasnt impressed with their work , K&W has earned a lifetime customer. Their employee Andy was also great and kept updated every step of the way with my repairs. read more

K & W Auto Body - Photos of my detailed interior and shined wheels! - Body Shops Near Me - Woodbridge, Virginia

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K&W auto body is a top notch auto repair shop. Jim Wickens, the owner, is extremely fair and professional.

K & W has awesome customer service! Justin was taking care of our vehicle, but I ended up in the shop a few times & EVERYONE we encountered was professional and courteous. They communicated, were honest, did a fantastic job, & were very knowledgeable about their job. 5 star recommendation! read more