Aloha gang! My return visit to the DMV office in Poway was not bad at all. I can see that they are…read moreworking to have the lines move as quickly as possible. A staff member is there to check you in and lnsure you have all the proper paperwork to complete your transaction. When my number was called the staff member at the window was kind and answered all the questions I had. The transaction was fairly quick and easy. I always try to visit between 1 pm and 3 pm when the line is a little shorter.

This DMV is great! Everyone here is polite and friendly. It's a small DMV so there is not a lot…read moreof people. As soon as you come in you get helped, even without an appointment is super fast! Location makes a great difference and this DMV gets 5 stars from me. Specially the workers, they're all happy, respectful and friendly!

I came with my son to the DMV in order to have him do his written test. We forgot one of the…read morerequired documents and the DMV employee gave us the opportunity to come back within the next 30 minutes with the documents so that my son could take the drivers test. Debbie was the DMV employee at the Poway DMV who helped us not only was she very friendly she gave me and my son grace! Every parent going through this process knows how stressful this can be and Debbie made our day by going above and beyond! The DMV in Poway was the DMV that I went to when I was getting my permit and drivers license and come full circle. I'm here with my son. Thank you so much, Debbie, for making this experience for me and my son definitely a memorable one! :)

What is the usefulness of an appointment if you are more than an hour off? Why send reminders 10…read moreminutes before a scheduled appointment without even noting the massive discrepancy in time. Behind the wheel tests involve two unpaid people: a teen is out of his summer job and a parent out during the DMVs very limited hours. Epic fail on the part of the DMV. It is your job to schedule and stay on task the same way it is the students responsibility to learn to drive and to pass your exam

Man I do not like the DMV, but that guy Jonathan made it a great experience. He was friendly and…read moremade me feel comfortable being there. I wish every employee at the DMV were a bunch of clones of Jonathan. Great experience and will never go to a different DMV.

Great overall experience at the DMV. Came here on a Thursday and arrived at 8:15, 15 min after they…read moreopened. Waited about 15 minutes and was able to get help both with licensing and registration. Jonathan at the DMV helped me and he was amazing!! He had amazing customer service and helped walk me through the entire process which felt so efficient yet thorough.

Actually chill and decent employees, until you meet tony. This guy is really belligerent and…read moreinappropriate; was asking me for my age (when it not his business to know because it wasn't in the office) and has a really bad attitude over the most minor inconveniences. By judging by other reviews I guess im not the only one, do yourself a favor and avoid wannabe tough tony.

We had a pretty good experience at the DMV today for my daughter's behind-the-wheel driving test --…read moreand she passed! I know the DMV doesn't always have the best reputation, but we have honestly had positive experiences here. The driving examiners may not be overly friendly or chatty, but they are professional and do their job. They weren't rude -- just focused. The only reason I wouldn't give 5 stars today is because they were running very behind schedule. Her appointment was at 2:00, we arrived at 1:45, checked in within minutes, and we didn't finish and leave until 4:00. The wait was definitely longer than expected. That said, our other visits have been quick, efficient, and the staff has been nice. I think being prepared, having the correct paperwork, and treating the employees with kindness goes a long way. Thank you to the DMV staff for helping make this big milestone a success!

Bought a car from another state. Wasn't sure what I needed to register the car and I didn't want to…read moredeal with the long dmv lines. DMV San Diego made the whole process easy and quick. Highly recommend

Great customer service very helpful getting me a moving pass and they had no lines which was…read moreamazing.

I wish I would have caught the woman's name, but I had the best interaction with the kindest woman…read moreat the El Cajon DMV on a Friday afternoon (4/11/25) Let me paint a picture, it was Friday around 3pm... the line was wrapped around the door just to check in and this angel of a human at window 12 was nothing short of amazing. I had no idea that getting married before getting my California license many years ago was going to complicate getting my REAL ID, but she worked her magic and made it happen... all with a smile on her face!!! I'm literally kicking myself for not getting her name, but she was the wonderful woman at window 12! I appreciate you and pray God blesses you in every aspect of your life

Filled out everything online, submitted all documents for my son's permit. Waited 2 months and had…read moreto drive 45min away for the soonest appointment. 1) Received a text to click on a link to check in 10 minutes before our appointment time and the link is broken/unusable. 2) Got there and scanned the QR code, expecting to be seen in 15-20ish minutes because we were "Express" (having everything done online ahead of time, and approved, and had an appt time). WAITED OVER AN HOUR. What's the point of "Express" then? 3) I have a screenshot of our online process that says they take electronic copies of proof of residency, printed is not required but is suggested. Finally get called to the windows and the worker says we are REQUIRED to have printed copies. I show her my screenshot and she says, "I need to scan it." I asked her what was the point of submitting the documentation online then? She had no answer, just stared at me. I explained AGAIN and said the DMV website states that proof of residency will be accepted in electronic form, printed ISNT required but is suggested. She stared at us again, long pause, "I need to have the physical paper to scan." I asked again, why don't they have it already if I had to pre-submit it and it was approved. Again, no answer and long stare. 4)I stared back, waiting for direction, and nothing. I asked what we do next and she said "I don't know, I need the paper." I asked if there was anywhere nearby I could print out copies and she says "I don't know." Then I asked what we do when we have them printed and she said, "Get in line agan." Clearly, NOT HELPFUL and had no intention of being helpful, she just started chatting with her coworker nearby about nothing related, NOT A QUALITY EMPLOYEE. *the ONLY good thing I have to report is that the facility was very clean and organized well.

I arrived about 20 minutes after they opened without an appointment to renew my license and…read morefinalize my Real ID process (complete application and submitted docs online). I was out in under an hour. Has a most pleasant experience with Rachel at window 18. Really didn't see why this location is rated so low overall.

Absolute rubbish service and staff. They don't know how long it will take. They don't know what…read morethings cost. They don't take credit cards so you wait , they tell you the cost you leave to get cash and come back. Situations like this are why this state is in such dire straits.

Mohammed assisted me in transferring title over. It was a quick process, no waiting. I will be back…read moreto this specific location. The customer service was fantastic.

Very nervous. Don't like the new test.I have to take my DL after a fail…read more The old test was simple, but when you get use to 1 way, it's hard to change. I don't see a reason for it being changed.

4 times. 4 times I had to go to try to register an out of state car - year 2017 Honda. 1st ) I…read moreneed to show proof of payoff for a car from 2017. 2nd time) their tap didn't work needed to come back with a physical card to pay. 3rd time) I was told to come back and pay, then told to bring a notarized copy of the pay off letter 4) brought the notarized copy and was able to get California license plates. How in the heck can you do this in 20 days? The guy next to me complained too. I think he got some kind of penalty? I don't know. My goodness! Did they want my first born son too? The car was 2017 - how would there still be a note and I have the original copy of the pay off letter. Just plan on being there 3 to 4 times to finally get your car registered in California.

Temecula DMV. Staff is great but especially Ofelia, she is so kind!…read more What a gem she is!