This is the worst place ever. The employees hate their jobs . There has to be a better way . There…read moreare two woman that sit back there and gossip of people and give eye rolls . To many mess ups with this place

went in to get married fast and easy…read morenice staff for ceremony + certificate it was about $210

I went here to get a certified copy of my marriage license. Thought I had one, but apparently it…read morewas wrong. And I went down there in person so I could have it in hand when I left there great place unlike so many government agencies where you feel hurried or pressured by angry staff that don't really want to answer another stupid question thankfully I didn't have any stupid questions.. Again very impressed with the modern system. Everything's computerized you go over to the computer stations you type in your information what you are requesting and then you head back over and you wait for them to call you up really straightforward really easy the girl who gave me my certified copy was so sweet and we joked around a little bit. Always nice to have that personal touch when you're dealing with the government agency. The whole process was easy and seamless, finished quickly, jumped in my car and I was on my way.

We went to get our passports renewed. Lesa was the person who helped us and was absolutely…read morewonderful. Professional, efficient and actually a lot of fun to talk to. THANK YOU LESA!

Very quick and professional service. Was having issues at other places but they were very good hereread more

Sadly I forgot my reps names but THANK YOU for helping an overwhelmed mommy today. I truly…read moreappreciate the two women I spoke to today that helped my out you guys are amazing

Penny at Riverside Public Utilities is the kind of patient, helpful, above-and-beyond service rep…read morewho could single-handedly change their Yelp rating. It is refreshing to write a review about a positive experience with Riverside Public Utilities, especially when most of the few other Yelp reviews are quite negative. While it is normal to perceive any business as disorganized when we expect the best service, the difference is made by willing and capable, hard-working people like Penny. When I called today--almost at closing time--she still took the time to go through my bill detail by detail. That was refreshing, especially after such a long, weather-challenging day. It would be wonderful if every service representative were like Penny. She should be promoted and given the opportunity to train the team.

If you are working for or just got hired at any food service establishment in California it is…read morerequired by law that you have a basic understanding of food safety; which means that you will have to get your pretty little hands, and your name, on a food handler's card. If you are specifically working at a food service establishment in Riverside this is the place to go within 14 days of being employed. They are open Monday- Thursday from 7 am-5pm and closed on holidays. The test will take about 20 minutes to complete, but give yourself at least an additional 20 more minutes to review the information they will be testing on. It is very important to review this information at least once before you take the test if you are wanting to pass the first time. Some of the questions asked are common sense, like having to wash your hands after using the lou; but a lot of the questions are not, like specific times and temperatures that food needs to be at when left out without being in the temperature danger zone. You can review the material they test on beforehand on their website, otherwise they have booklets available on location for you to borrow as long as you need before taking the test. There is no trickery in the wording of the questions, everything is pretty much straight out of the booklet. The test costs $20 to take (with 3 chances to pass without paying the fee again), $5 for any duplicates you may need made. CASH ONLY. Tests are also available in Spanish. After you have paid your fee, you are given the test, a clipboard with the answer sheet, and a pencil. Once you are finished, you turn it in and they grade your test in front of you letting you know right away if you have passed or failed, giving you an opportunity to review any questions you may have missed. When you pass you fill out a form that asks your name and where in Riverside you work and they give you your food handlers card. This card needs to be renewed every 2 years. Save the receipt for a work expense write off. Tests in Spanish are also available. Other 951 offices besides this one to get your food handlers card at are: *2275 Main St Suite 204, Corona, CA 92882 (951) 273-9140 *800 S. Sanderson Ave., Hemet, CA 92545 (951) 766-2824 *38740 Sky Canyon Drive, Murrieta, CA 92563 (951) 461-0284 Apparently there is a California Food Handler's Card you can also get online for $10. You take the test and print out the food handlers card from the comfort of your home computer (www.cafoodhandlers.com), but I do not know how legit it may be so I just played it safe and went to this location instead.

Got in and out and done. :-) Very easy and plenty of parking.read more

California... you'll always be an icon of growth, struggle, determination, overcoming; my personal…read moredefinition of perseverance. Between the three SoCal counties closest to beaches: Riverside, Orange, and Los Angeles - Riverside was the most affordable. Thought out decisions have brought me to leave CA all in all. When we moved from the expensive bay area, I chose to live in Riverside cuz I fell in love with all the palm trees. I was infatuated with downtown's Festival of Lights during the winter holidays - went to see it every year. Loved the cozy feeling of having hot chocolate champorrado on a chilly evening. Found it cool to tell family that 'we live in the Inland Empire.' Thing is most my life in SoCal was spent in the OC for work. But I was able to find moments of discovery when I was home in Riverside. My favorite is Mount Rubidoux. Who knew serenity existed a few blocks away from downtown, busy freeway, a University campus, and nightlife? Riverside has some well knowns! Fox Theater, Monster energy drink warehouse, Kaiser hospital, historical orange groves. Then Corona... circle city as it's called. On a map the main streets are shaped like a sun with Grand as the "crown" and streets branch out from it. Reminds me of how children used to draw a sun on a piece of paper. Mountain views, alluring sunrises and sunsets. Atop a hill on a clear evening, sights of spectacular city lights. Just taking these little big things all in - city of Corona is deserving of its name. If you decide to visit Riverside County, I recommend you stay at the Marriott in downtown Riverside. I had done so when I was out here for job interviews. Marriott beds are like clouds. And they carry an aromatherapy line for their bathroom products. In Riverside, you'll find many things to do, including visiting museums and historical sights, a drive to Morongo Casino less than an hour away - next to the Cabazon Outlets, a drive to Santa Monica within an hour; close enough to Disneyland and Knott's Berry Farm. It's not a 24 hour area, but I'll say it's just right. Welcome to the Inland Empire!

You call. No one answers the phones…read more You leave voicemails. No reply. You leave many voicemails with many different people. MANY no replies. What?!! Only way to get any service is to go there in person.... and wait... and wait... and wait. Oh, bonus is you get to go through a security check run by rent-a-cops who think they are the secret service or something. County employees must have ultimate job security and can't get fired. They must not care about customer feedback. This is where our taxes go to. Pathetic.

Received previous home owners mail from USCIS. Looked very important. Homeowners moved away two…read moreyears ago and I don't have a good contact for them anymore. Tried calling USCIS 5 or 6 times without being able to talk to a human being. Their automated system requires an existing ticket/account number, and if you don't have one, it hangs up on you after telling you to get one. Their website has a AI chatbot that is useless for actually talking to a human. My options are 1: drive 50 miles to the nearest field office to give them the mail, or 2: toss it in the trash, dust my hands off and say, "oh well". For those that are reading this and wondering why I don't just open the mail to retrieve the ticket/account number so the automated system would allow me to talk to a human... because opening someone else's mail is very illegal! Don't open anyone else's mail. It's a federal crime to do so and could result in a BIG fine and/or federal prison. Again, don't do that. Hope this helps.

I was actually so suprised by the customer service I received here while I was getting…read morefingerprinted! All the staff working here were so professional and friendly and they made sure to make everyone feel as at ease as possible.

Incompetent service and poor communication. I spent hours trying to get a replacement benefits card…read morethat should have been mailed weeks ago. I sat in the waiting room for two hours only to be told they 'already called me' and 'service was completed' - which was impossible as I was watching the monitor the entire time. So who did they talk to if it wasn't me? To top it off, they finally printed the card with a spelling error. When I asked them to correct it, I was provided a new number and told to wait again. I hope I never have to come back here.

Lazy people work here. I got here at 4:00pm for my EBT card, waited in line for over half an hour…read morejust to barely meet the deadline for getting it printed out. Does it seriously take that much hassle to print out a card? I also had to reapply for my EBT card after getting declined the first time because it was impossible to reach the caseworker to reschedule my appointment after I called and left multiple voicemails.

Just completed the RSO CCW program with instructor Beltran. The class was great, I hope more law…read moreabiding citizens of Riverside take this course and uphold the 2nd amendment. The class is awesome, very down to earth and easy to understand. The course consists of a lot of mental preparation with important topics of this life style. Thank you to all the employees of the RSO CCW unit. Thank you to the Investigators, the Fire Instructors, and the support staff. Thank you Sheriff Bianco for leading a great team.

Just completed my CCW training w/ RSO and it was awesome. From initial application to approval was…read moreonly 3 months. The deputies were very friendly, knowledgeable, they are all pro A2 and their customer service is best of class. In addition initial and renew class is on only $150. Five-stars for all these deputies and Chad Bianco for CA Governor!!!

I find it so funny when they saying they are helping Veterans and their families . Waiting for so…read morelong and finally when it was time , they approved me for half of what they showing standard for 2 bed unit , also at the same time restrict me from paying the difference since the average apartment cost very high in California ( you all know that ) and when i asked them if i can pay little more they accused me of fraud ( I mean seriously) . Their manager looked like racist to me also very judgmental . Last time i heard that this program is for low income families but yet they barely approved me for anything , saying you are not making enough to pay the different , and yet if you make more you can't qualify . lol I mean hold on what on earth is going on here ? and when asking details , they said if the policies lol . What a joke . My agent also did error in my Annual income and add other's person income to it .

Anyone else get "please hold for the next available operator" at least 10+ times back to back…read moreduring a call when's the best time to call because I wait till it's early morning and nothing then I wait for the afternoon nothing and the evening at least an hour or 2 before closing but more 2 hours before because I know they probably don't answer after 4 I probably wouldn't and I understand there's a lot of people on the list waiting and calling but please for the love of everyone who have been waiting for almost 2 years and being patient can we please get someone to answer every call and answer the one question I literally have the one