Sadly I forgot my reps names but THANK YOU for helping an overwhelmed mommy today. I truly…read moreappreciate the two women I spoke to today that helped my out you guys are amazing

Penny at Riverside Public Utilities is the kind of patient, helpful, above-and-beyond service rep…read morewho could single-handedly change their Yelp rating. It is refreshing to write a review about a positive experience with Riverside Public Utilities, especially when most of the few other Yelp reviews are quite negative. While it is normal to perceive any business as disorganized when we expect the best service, the difference is made by willing and capable, hard-working people like Penny. When I called today--almost at closing time--she still took the time to go through my bill detail by detail. That was refreshing, especially after such a long, weather-challenging day. It would be wonderful if every service representative were like Penny. She should be promoted and given the opportunity to train the team.

Incompetent service and poor communication. I spent hours trying to get a replacement benefits card…read morethat should have been mailed weeks ago. I sat in the waiting room for two hours only to be told they 'already called me' and 'service was completed' - which was impossible as I was watching the monitor the entire time. So who did they talk to if it wasn't me? To top it off, they finally printed the card with a spelling error. When I asked them to correct it, I was provided a new number and told to wait again. I hope I never have to come back here.

Lazy people work here. I got here at 4:00pm for my EBT card, waited in line for over half an hour…read morejust to barely meet the deadline for getting it printed out. Does it seriously take that much hassle to print out a card? I also had to reapply for my EBT card after getting declined the first time because it was impossible to reach the caseworker to reschedule my appointment after I called and left multiple voicemails.

Came to this BOE office for paper work and Business license…read morefollow up and the check in And out was fast. The office is nice and clean and there are Lots if educational signs about the tax law! The lady senior auditor was professional & Knowledgable about the tax law & really Acting humble & nice :) It was a good experience.

Dealing with tax issues can be really stressful but getting a warm reception certainly helps…read more I worked with several young ladies as well as the collection department on the telephone and they were helpful, pleasant and worked hard to resolve my issue. Even if it took more than one call or involved sending POA's, resetting passwords, emailing past returns and duplicate payments, they were more than willing to do whatever it took to make me happy. At the end they offered their direct phone number should I need more help. What else could you ask for, right? DON'T BE AFRAID. Not all tax people are scary. lol

Nice and clean they have remodeled the bottle floor. I work for the auditor controller office and…read moredrop off check to there department on a weekly basis.

Without Sheriff's this world would be a world without law enforcement, the Sheriff's are always…read moregoing above and beyond doing the job correctly. I personally think that California as a whole should make every city too only have Sheriff's for the county the cities are located.

Title: Simply writing a review so that I can be the first, especially since I added the business…read moreafter all. What can I say? I came here to find out why my disability insurance was still in the pending stages. I tried calling. Then tried again. Then tried and tried again. It is extremely difficult to get a representative on the phone. I kept running into the message: "Wait times of 7 to 10 minutes will occur... Please hold while your call is transferred. Were sorry the maximum number of callers waiting to speak to a representative have been reach. Please call again. Click." Supposed to be its busiest Monday and Tuesday in the morning. Tried calling today (Friday) and got the same message. It could be the holidays, but maybe they should hire more reps during this time of year. Or just hire more reps if this is a normal issue. I was lucky when I showed up that there was only one other person here and he was already being helped. I took a number. (not sure why) And sat down. The guy that was already being helped told me that there is someone at the window. It was an honest mistake on my part, simply because the windows are so dark you can't see who is behind it. Once I got closer I saw a lady on the other side and gave her my information. I could barely hear what she was saying though. I don't know if it was her voice or the voice port in the window. (I had to look up voice port. The metal circle things you speak into at transaction window. I didn't know what they were called) Anyway, she told me that the issue is that my doctor didn't fill out there part. How would I know this you may ask? It wasn't on the website. I wasn't able to get through here either. If the review was based on the overall experience in dealing with my disability claim it would be 1 star. However, it isn't this location fault. Only took a star for the dark windows and the voice port. No line and was helped right away. And I learned something new. Voice port. Voice port.... Voice port........

If I could give zero stars I would, Went there today on a day that reached 108, About 30-40 people…read moreoutside in the heat, About 50 or so inside.. The EDD needs a overhaul, Maybe take some of that speed rail money and invest it on a complete overhaul of the entire department.. Lord only knows that you cant reach them by phone. Rediculous, Newsom, You can do better... I THINK... Maybe not

I just want to Thank LISA HALL!!! I have had Case Workers that have helped me, but not like Lisa…read moreHall, she was so kind enough to help my son's father and myself take care of our case. I had a previous worker Mr. Ramos that did not help me at all, I felt like he was against me instead of working with me he was just a horrible worker that Not only did he give me Anxiety, & Depression making me feel that didn't care for my son and made me cry. Lisa Hall was then assigned to our case and she took the time to listen and explained all of our options in making our case so much easier. I was Blessed to have her as my Case Worker due to she answered All my questions right away, she didn't judge me in any way possible. She helped us so quick we never thought it would be so fast. I wish all Case Workers would be just like Lisa Hall with dedication to their job. THANKS A MIIIIIILLION LISA HALL you were the Best!! Now I can sleep at night with no worries.

This review is for DCSS in Hemet in response to a father's interactions…read more It is a hit and miss with these people. My boyfriend currently is paying child support on a case where income was not reported that he had paid. His worker is very rude, abrupt and seemingly gender bias. When you come in to these situations, you are probably already frustrated, and having someone who is abrasive makes it that much worse. If you need to talk with them, I would recommend calling with general questions, and if you absolutely need to talk to the worker, then get a hold of them. They told me there was a form on the website to authorize me to work on his account, but I have yet to find it. Soon we will go in to modify child support, I might amend my review again later.

Came here to get a business license and I was in and out very quickly despite having to go through…read moretheir check-in procedures. The security guard was very courteous and accommodating. Parking was easy to find and the area seemed safe

How Courteous and helpful the people working there are. I would recommend this place to anyone who…read morewould ask me about the Hall oh Records.

The judges here All have compassion. Especially judge…read moreJoshlyn Pulliam and Emma Smith ! DPD Doug Redden DPD office is Pretty amazing as well So was Sean Davitt

Update review 04/21/2025. I had court today at 7:30 but the judge isn't usually ready till 9 am. I…read morewas opinionated judge Robert nagby department 22. He is fair judge and I'm happy with the outcome of my case he's very understandable so just be honest and blunt with him and he will work with you. He's fast and on doesn't sugar coat and Doesn't waste your time. I was nervous but there was nothing to worry about. Just go to court do not miss it if you can't make it you can always reschedule but don't be an idiot like me and get a warrant issued.

went in to get married fast and easy…read morenice staff for ceremony + certificate it was about $210

I went here to get a certified copy of my marriage license. Thought I had one, but apparently it…read morewas wrong. And I went down there in person so I could have it in hand when I left there great place unlike so many government agencies where you feel hurried or pressured by angry staff that don't really want to answer another stupid question thankfully I didn't have any stupid questions.. Again very impressed with the modern system. Everything's computerized you go over to the computer stations you type in your information what you are requesting and then you head back over and you wait for them to call you up really straightforward really easy the girl who gave me my certified copy was so sweet and we joked around a little bit. Always nice to have that personal touch when you're dealing with the government agency. The whole process was easy and seamless, finished quickly, jumped in my car and I was on my way.

I had an outstanding experience with Planning dep 12. and Fire Departments dep.10 . I especially…read morewant to recognize Alex from the Planning Department--he went above and beyond in every way. He first took the time to guide me over the phone, and when I came in person, he made everything even clearer. He walked me through the process step by step, explained things in a way that was easy to understand, and even made it visual, which helped tremendously since this was all new to me. His patience, professionalism, and genuine willingness to help truly stood out. I would also like to thank Michael from the Fire Department. He took the time to clearly explain fire requirements and what would be needed for a new manufactured home. His guidance was incredibly helpful and much appreciated. Both individuals demonstrated exceptional service, and the departments should be proud to have team members who are so dedicated, knowledgeable, and genuinely invested in helping the community. Thank you both for making this process much easier to navigate.

Very efficient. I've…read morebeen to this building a few times. Every single time, I am so impressed with the level of professionalism and service. They follow procedures and get people in and out quickly. I came here recently to get fingerprinted for a new job. I was in and out in no time at all. I did have to pay $4 for parking. Everyone I came across was super professional and helpful. It seems like a great location to me!