What a great place. I was really impressed with the cleanliness of the property…read more but what has made this a super easy choice was Sabrina. Who runs the office. She went out of her way for me beyond my expectations. She was absolutely through, precise and covered every aspect to the point... where I didn't have anything to ask!! Thanks Sabrina!!

came in to transfer over my auto pay and ask for a bigger storage. Donnie helped me, over all great…read moreexperience very informative trying to get me the best price and accommodations to moving process was excellent. highly recommend arco to anyone!

This place in Atwater does not answer the phone. Also the website says it takes "message requests"…read morebut it doesn't even work and the chat option on there doesn't work either had many questions with no answers.

Great storage facility! Clean, great rates and secure. I'm glad I picked this location.read more

Nice facility with new units and secure entry and exit. Staff is there during business hours and…read moresomeone lives on site. Each unit is alarmed and after checking with local Sherifs Department they have never had a break in. Prices are good.

STAY AWAY FROM THIS PLACE! Sketchy neighborhood! High turnover and I'm always talking to different…read moreemployees. The police report I have SAYS employee was lazy and didn't make her usual rounds for days! Whats the point of having people who can't do their job?! How do 8 units get broken into without you noticing!? All they could do was apologize and not give me any answers and just give me a refund. If it's not true I have the police report to prove it! Sorry but that's not going to bring back all the sentimental things I lost that my mother who died from cancer when I was 16! Shame on all of you!

I have been with this company for many years and have never had a problem until now…read more - Terrible customer service. - Does not respect agreements they make, untrustworthy. - Make it the customers responsibility to be aware of unwarranted policy changes that vary from one employee to another. - Dishonest - Management lacks common sense. Will contact BBB about the legality of their actions.

Rosella was very kind,offered her help and had great customer service!read more

This place is the best! The 2 managers husband and wife are so pleasant to work with and I feel so…read moresafe storing my items under their care. I couldn't place my order online with the deal I wanted for some reason and I went in and they gave me the online deal in store all while on the phone handling other tasks & tag teaming it like bosses! Thanks again

always helpful! affordable and the units are so clean and well maintained. I never worries about…read morerodents and if there were any bugs I saw, they were dead. I would highly recommend and use them again if I needed a unit.

These folks are wonderful! Spacious, clean, and secure…read morestorage, with an RV dump station. Very friendly staff (Elizabeth was super helpful!). Look for the big yellow sign!

We have used Master Storage now for 4 years and have been very happy with their service. Love that…read morethey have covered units for trailers that are easy to pull in and out of along with a dump station on site. Electricity is also available if needed . Security with electric fencing feels more secure than others facilities we have used in the past. We will definitely recommend to friends for their storage needs.

Autumn and Ralphie are a great team with excellent customer service skills to help you navigate the…read morenew management system here at Monte Vista Mini Storage

Autumn was great she explain everything very clearly to me. Wishing her my best she is very good…read more Very good customer service.

This business is a mere half mile from my home. I walked in on a Saturday morning and was greeted…read moreby a very pleasant man in the office - who turned out to be the owner. His name is John. I told him I needed a storage unit for maybe 6 months while family stays with me during relocating to the valley. He was very helpful in suggesting an appropriate sized unit based on my needs and didn't try to sell me something I didn't need. The entire place, including the unit I ended up leasing, is squeaky clean! It's fairly new and is NOT corporate owned. They have 10' high walls all around, security cameras and after hours security sensors. He and his wife are independent owners, which means they CARE about whether or not their customers are satisfied because it directly effects their bottom line. Let me tell you, this guy is a straight shooter. Answered all my questions without hesitation and not once made me feel pressured. Super happy to find this place! Convenient AND affordable. *Bonus* right behind my favorite breakfast burrito place!!

Renters beware!!! I had a storage at this facility. I called…read moreto pay my bill 3 weeks ago. They tell me I'm not in their system. I call back the next week. They say that they have auctioned my storage last month! Mind you , I never received a bill statement number one, no phone calls, no texts, no emails. were going on two weeks now and I've been calling almost everyday and not one supervisor or manger has tried to reach out to me! All I can say is that this whole situation is scandalous!