I've have received services from many propane companies up here for our property in Lebec, Frazier…read morepark and Pine mountain club. But hands down to best service we have received is from Delta liquid Energy, Jorge is easy going and understands customer need and there technicians Mike & Fred are awesome and friendly. Great customer service Reliable on time. Friendly Ask for Jorge wend call Delta

Service done recently Littlerock are…read more Driver Gilbert offers an excellent customer service to his customers

Thank you for your personalized service and for delivering the canisters…read more I can't wait to fire up the grill again. 5 Stars

If you need a tank exchange, I highly recommend One Stop Propane…read more I don't know about you, but I found it difficult to lug my full propane tank into my car and up my stairs. Plus I hated driving with it full and wasn't that confident about attaching it to my grill. Then I found these guys. For less than my local store was charging for a tank exchange, they came to my house, brought the tank up the stairs and attached it. And their customer service was top notch. These guys are amazing!!

Westair recently acquired (April) Western Propane Services on 12600 Western Ave in Garden Grove CA…read more New ownership / management have run this place into the ground in no time flat. I recently purchased 2.6 gallons of propane and was charged a $4.95 Hazardous Materials Charge. When asked the cashier responded, "this company charges a flat rate standard charge for propane refills". I have been a customer of Western Propane Services for many years. They never charged a Hazardous Materials charge for propane refills. To be clear, I didn't dispose of anything. I brought in my 20 gallon tank for a refill. I highly recommend going elsewhere as this makes the price of propane much higher than it should be. I paid $16.69 for 2.6 gallons of propane. Approximately $6.42 per gallon with their BS fee added. They are also closed on the weekends now. Go elsewhere. U-haul at 7422 Garden Grove Blvd is 1 minute away. They do not charge a Hazardous Materials fee and are competitively priced.

This place has gone downhill ever since the previous owner, Dan, aka gassydan, sold his biz to…read moreWestAir in March 2025. Prices have gone up. They now charge a $5 hazmat fee for just a regular propane tank refill which normally would cost only $11 with tax for a 3 gal refill. Now, it's a 50% price increase with the stupid fee each time just to get a small refill. Also, they're now closed on Saturdays. Time to look for a new place.

Where do I start? Terrible, terrible customer service from thieves…read more I recently purchased a new house that had a propane tank on the lot from these bullies. I wasn't informed that it was their tank until I found a business card of theirs that was dropped on my welcome mat with some threatening words written on the back. They were threatening to come and pick up the tank if I didn't call them immediately. So I called them and arranged for them to come and pick up a check for $21 for the three months rent on the tank that I hadn't paid (because I didn't know) and they tried to bully my fiance into signing a one year contract with them, locking in a price of over $3/gallon (and back dating it to October 1st)! So he didn't sign it and offered them the $21 saying that we would look for a different company and Drew Krechnyak (the rep from the company and part owner) refused to take the check and said if we don't sign the contract they will come and pick up the tank. My fiance told him to leave and explained to me what happened, so I called the office asking why they didn't accept the check for the back-owed rent. The woman on the phone told me that they won't leave their equipment on our property without a signed contract. So I told her to send me the contract so I could review it, knowing it was some kind of scam they were trying to bully me into. When I received the contract, I couldn't even read the contents of the contract! I mean, look at the pictures for yourself. How can they expect me to sign something I can't even read and verify what I'm signing?!?!? So I was taking the paperwork to my lawyer to see if she could decipher what the contract was stating, and in the meantime, I get a threatening voicemail from the lady saying that they are going to come and pick up the tank if they don't hear from me in 24 hours, while I was in Mexico on vacation. This was literally Thursday 12/21/17. I get home on 12/22/17 and the propane tank has been picked up off of my property. They had no right to take the tank with gas in it that I paid for and they had no legal reason to be on my property without my express consent. I didn't have a contract with them and they came onto my property while I wasn't there and stole over $300 worth of propane gas from me. Crooked thieves. They want you to do what they try to force you into, otherwise they will steal what you own right out from under you and leave you destitute without warmth in the dead of winter. Do not do business with these crooks. They will find a way to screw you over.

Have been with Ace 1 propane for years! They are the best. Ferrell Propane had a tank on the…read moreproperty and shopping prices it fluctuated going higher in the winter. Ace One offers contract pricing to keep it the same throughout the year saving you money in the long run. They do NOT demand you fill 150 gallons when they come out like the other places which is good when funds are tight. They are always polite and will show up in a jiffy if you happen to run out. These tanks cost allot of money and take for ever to break even at $6 bucks a month. Very nice family run company. Others crying about threats? I read the card nothing bad there, just a business man collecting a tank if not wanted. Sounds like someone was broke.

ZERO Stars for ZERO service, I walked into an empty office with the employee sitting behind the…read moredesk on her cell phone, I asked if I could please get some propane and without taking her eyes of her cellphone she told me sure I will be out there in a minute. I waited in the hot sun for 15 minutes before I decided to leave. Terrible customer service, management really needs to reevaluate their employees! Lost my business forever!!!

Poor management. Made my reservation the night prior at 6:03pm since they close at 7pm, they had an…read morehour to stage my vehicle for 24/7 pickup. Arrived at 5am and no vehicle was prepped. Called customer service who said they see my reservation but no vehicle was prepared for me. Came back at 7am when they opened to get my vehicle. The associate told me they can't close at 7 if a reservation is pending, so he said he would have his management call me at 9am when she arrives. No call. I came back at 11am to return my truck, I missed my pickup window rendering the rental useless. Manager was in, but never called me. She gave me more of the same excuses: I made it after hours, I made it for another location, even accused me of altering the emails I'm showing her and the same ones here. Sadly no ownership of their mistakes. It happens, but don't lie and don't accuse customers of altering emails to cover your tracks. Will not be returning to this location. Customer service refunded me part of the rental because they have record of my reservation at 6:03 pm.

Ferrell propane has the worst customer service ever... I called to set up a new account for my home…read moreweeks ago and paid them up front as they requested. Ferrell gas even checked my credit score, which was 825. I told them I was out of propane. I was to receive a service tech phone call within two days to set up my home propane delivery asap. Nobody ever called me, so I called several times with no reply. I then called the Ferrell gas Corporate headquarters office three times and left messages with no reply. I called the local office again a few days ago and was told that Ferrell gas does not want to set up my propane service. I told them to give me my $135.00 back that they charged on my credit card... I'm still waiting for my money... I went with another company and had complete great service within two days, now I don't have to worry.

total crap, the whole company, especially the offices in lancaster ca. called for a refill, was…read morequoted nearly $4 a gallon!! jesus christ. but since the home came with a ferrel leased tank, i don't have an option currently. called three times to get an approximate time of arrival , no response....nothing.

Great place to fill your propane tanks and RV. Spacious, friendly service. They are open weekends…read morewhich is perfect for me. Just call the number and they let you in. Safe and secure. Ask for Charlie!

really clean facility, pride of ownership shows in the way the grounds ame equipment are kept…read more secure place to park trucks. would highly recommend

I exchanged an empty propane tank for a full one. The process was easy, however, I think I may have…read morepaid a bit more than if I'd done it at a chain store. But the convenience was worth it.

Love this place. Friendly guys, convenient, quick. Quirky funny sayings on their sign. Love it…read more They'll even get you hot piping coffee any way you want it in the drive-thru. I always try to tip these kids well, they deserve it especially when it's raining or blowing super cold.