I was unfortunately of the opinion that there were no decent and reliable ER facilities in this…read morepart of Maryland. I had tried several and the wait time usually exceeded 8 hours with no resolve absolutely horrible. Some chose to go to Virginia's ER INOVA instead. Recently I went to the Medstar St. Mary's Hospital and I give them a 4.5. In and out within four hours, problem solved and the staff, doctors', nurses communicated with me fully throughout the process and did not leave me guessing. Bravo Medstar St. Mary's Hospital!!!

Over billed. On vacation. Needed a script for a couple common pills to get by…read more Hospital charged for the highest level of ER care. We received a bill for Almost 8,000.00 for the 15 min visit where we did not use a room or see a Dr. We sat in a chair. Signed some forms and a nurse or tech handed us the script. $7900.00, but minute clinic wouldn't help, our insurance wouldn't help and local pharmacy wouldn't, so at least they helped. The co-pays after deductibles had been paid for, were hundreds of dollars for a couple pills when the normal cost is $9 for 90 days.

Still waiting on a response to both of my emails. I'm just going to go ahead and warn everyone not…read moreto go here unless you want to be scammed. Thanks to this place, not only did they take $275, the doctor made little effort or care into removing my splinter. Acted like she could t do it and that was such a bullshit lie. The doctor simply wanted to grab money and send you to the hospital which btw they charged me $1812 TO REMOVE AN EFFING SPLINTER!!!

The service was excellent it seemed so unreal how professional and kind they were one was Nicole I…read morewish I could remember the other young lady name and the doctor. Thanks for your service.

fell and broke my wrist while 30 weeks pregnant when I arrived the front desk said that I couldn't…read morehave any water first of all second they didn't do any OB check to make sure the baby was OK. They went straight to focusing on my broken wrist. The ER physician had to phone call in the ortho to review results. They said I basically needed surgery and performing a reduction was not necessary because of the break. I had a very distorted wrist and was in a lot of pain, worried about my risk condition and asked them to please proceed with a reduction and attempt. The physician attempted the reduction and no success. I left the hospital with a very soft bandage that looked like a CVS bandage for the splint and a broken arm for the rest of the day and night with hydrocodone medication. The next day, I decided to go to a better hospital than this one they had an ortho in the ER. They reset my arm and now they're telling me I do not need surgery. Don't go here. Additionally, the other hospital did a great job of checking the baby and transferring me to their OB unit.

Health Portal awful. Impossible to work with. Needs to be more user friendly. I need to add more…read morethoughts for this to be entered. An example of how unfriendly their office technology is.

I had a routine surgical procedure but I was still very nervous abt it. All the surgery staff came…read moreand spoke to me about their task and what to expect. Everything went smoothly and staff were attentive afterwards but didn't rush me out the door either. I've never had a problem with reception staff for any other test or procedure I have had at the hospital..

Friendly but incompetent staff. Discriminatory practices resulting in terrible care quality in ER…read morevisits. Billing errors galore even with explicit and detailed billing information and process advisory. Complaints made to patient advocate and took weeks to follow up with a brief phone call on a Friday evening as they were leaving office. Was told patient advocate would call me back on Monday due to calling at end of shift... never received that call.

Poor care, dirty. Been several times for my kids and my husband and never once was I impressed or…read moreeven content with the level of care given. This place is disgusting and so are the people that work here!(: Also terrible to anyone with mental health issues, and insists that it's drug use(: noice.

I would like to begin with the excellent care & quality this hospital exhibits and the experience…read morenursing staff . Special thanks to nurse Braxton who played a instrumental role in my recovery as well nurse Wendy & Caitlin in the ICU unit your professionalism unmatch..thanks team

Jeni was my PCP for years. She helped in so many ways! I'm far from you typical patient as I've had…read morea total abdominal colectomy at the age of 15, Now a tumor lodged in my abdomen wall, had a hernia fixed, gallbladder removed and found my thyroid was not active. Now that jeni is gone I don't feel they care to listen to me. I went in weeks ago complaining of not being well and abnormal and massive migraines. They blew it off. Now we found a mass in my throat. Haven't had the same doctor sense jeni left. Thanks but I have chosen to find new a consistent doctor.

Best medical group in Southern Maryland! Dr. Benner is amazing along with Jonh LeRoy and Jeni…read moreCarrico. They are really good about trying to fitting you in if your sick.

The staff of St. Mary's Hospital Emergency room are all outstanding professionals. They work…read moretogether as a collective team, each of them caring and providing outstanding service. You couldn't ask for a better collection of health professionals.

Finding a health center other than MedStar St.Mary's is a drive for the lower southern Maryland…read more The wait is extremely long, so expect at least 4 hours in the waiting room. Even coming in by ambulance, they put you in waiting room to wait for room which is still minimum of 2 hours. They won't give you a wait time, but may give you a numerical order to be seen. Triage is okay. A nurse comes into the waiting room to get vitals (seems about 5-10 before you are called back to a room). If you ask for pain reducers, expect another 2 hours or to be forgotten. Seems that unless you are dead or unconscious, expect a long, unsatisfactory experience. Although this small hospital is under remodel, it is very unsanitary and literally has bugs crawling around the waiting room. The bed and room is so dirty, you have to worry about more than airborne germs. Disgusted with our experience. It is worth the drive to Calvert for sure!