Cannot call them, website does not work, and the portal to request an appointment says there is no…read moreappointments through 2027. Did this location close!?

Med Express... walk in or make an appointment... Right?…read more I walk in at 945 am. The Receptionist says, unfortunately, I don't have anything until 1150 am. Don't have anything? So which is it Med Express? Is it walk in or appointments only? False advertising. Sad way to do business.

Ok I'm here from Texas visiting family and to make a long story short got injured at a nail salon…read more I came to the clinic and could not have been treated better. Very clean. Staff are very professional and genuinely show care and concern. I was in and out within 45 minutes including checking in. Prescriptions sent electronically. Very impressed with this place. If I need medical care again while here, I will definitely come back here.

I scheduled a same-day appt online, check-in process was easy and front desk staff was very…read morefriendly. It took 45 minutes to triage me and then another 10 minutes to take me back. The PA (Sanjeev Singh)came in to see me within 5 minutes and spent 15 minutes with me. He was very thorough and had a great bedside manner. My entire visit from check-in to check-our was an hour and a half. I felt like the time was very reasonable especially since they were busy and I've spent around the same time in my PCPs office. All the staff were professional, polite and very helpful. I'd recommend Righttime to anyone.

Based on the last time I went to this Urgent Care when I came to them for help: They actually used…read morequotes around something they claim I said to portray me as a lunatic that's now in my permanent health records and, of course, I got zero help. Run from this Urgent Care, run!

Last night I had one of the scariest moments since becoming a mother. I thought my 18 month old son…read morehad swallowed a button battery. Panicked, I drove to the nearest facility that could do an xray which was this urgent care. Even though they had a 90 minute wait, they got my son back within 5 minutes of me bursting through their doors. The triage nurse was very patient as I cried my son's information to her. The xray tech was very gentle in guiding me to position my crying and confused toddler. The doctor came in very quickly to examine the results and quickly notified me that there was no button battery on the imaging. Everyone was so quick and patient with the entire process. I was advised to go to the hospital for further treatment. As I came home to pack a bag, I stumbled upon the button battery that my cats had been playing with on my stairwell. I want to thank the staff and doctors at this facility for easing my mama mind and being so awesome and fast acting!

I was unfortunately of the opinion that there were no decent and reliable ER facilities in this…read morepart of Maryland. I had tried several and the wait time usually exceeded 8 hours with no resolve absolutely horrible. Some chose to go to Virginia's ER INOVA instead. Recently I went to the Medstar St. Mary's Hospital and I give them a 4.5. In and out within four hours, problem solved and the staff, doctors', nurses communicated with me fully throughout the process and did not leave me guessing. Bravo Medstar St. Mary's Hospital!!!

Over billed. On vacation. Needed a script for a couple common pills to get by…read more Hospital charged for the highest level of ER care. We received a bill for Almost 8,000.00 for the 15 min visit where we did not use a room or see a Dr. We sat in a chair. Signed some forms and a nurse or tech handed us the script. $7900.00, but minute clinic wouldn't help, our insurance wouldn't help and local pharmacy wouldn't, so at least they helped. The co-pays after deductibles had been paid for, were hundreds of dollars for a couple pills when the normal cost is $9 for 90 days.

Follow up to my last review after sitting 10 minutes I was called to the back, with no appointment…read more Thank you so much for realizing I knew nothing of the new appointment policy. A lovely young lady Makayla took the time to explain why this was created. She was also patient and caring! Also new addition PA O Akinbobola was great! He was professional, knowledgeable and understanding. I always loved the service I receive here that's why I travel there, do not live in the area. Thank you wonderful staff please continue to take one's health seriously.

I called their Oxon Hill location, asking about their acupuncture services. The guy that answered…read morethe phone was clueless about when the practitioners come in or what types of acupuncture they offer. He said, "I don't know, they come in at random times." I asked how anyone can schedule a appointment with them if they come in at random times. He didn't know. I asked, "Who there does know?" He put me on hold and never came back. I pity the people that are calling for urgent care. SMH.

fell and broke my wrist while 30 weeks pregnant when I arrived the front desk said that I couldn't…read morehave any water first of all second they didn't do any OB check to make sure the baby was OK. They went straight to focusing on my broken wrist. The ER physician had to phone call in the ortho to review results. They said I basically needed surgery and performing a reduction was not necessary because of the break. I had a very distorted wrist and was in a lot of pain, worried about my risk condition and asked them to please proceed with a reduction and attempt. The physician attempted the reduction and no success. I left the hospital with a very soft bandage that looked like a CVS bandage for the splint and a broken arm for the rest of the day and night with hydrocodone medication. The next day, I decided to go to a better hospital than this one they had an ortho in the ER. They reset my arm and now they're telling me I do not need surgery. Don't go here. Additionally, the other hospital did a great job of checking the baby and transferring me to their OB unit.

Health Portal awful. Impossible to work with. Needs to be more user friendly. I need to add more…read morethoughts for this to be entered. An example of how unfriendly their office technology is.

You have it all wrong and it has nothing to do with you or your cousin being a woman (I am a…read morewoman). . Dr. Szkotnicki DOES listen to his patients. My family and I have been going to him for 15 years with not a single complaint. I have referred friends to him who have also been with him for a very long time and have had not issues. He is a very nice man who has been very helpful to me while I am dealing with a both of my parents who are elderly and sick. I would assume that you would complain about any doctor that doesn't let you treat yourself. Just because you want an anti-biotic, doesn't mean you're actually in need of one. If you were really that sick with bronchitis, you wouldn't have been able to wait two more weeks before going back to him. If you were really that sick, you should have gone to another office for urgent care or an ER. If your cousin could hardly breathe or walk, you should have called an ambulance!

Poor care, dirty. Been several times for my kids and my husband and never once was I impressed or…read moreeven content with the level of care given. This place is disgusting and so are the people that work here!(: Also terrible to anyone with mental health issues, and insists that it's drug use(: noice.

I would like to begin with the excellent care & quality this hospital exhibits and the experience…read morenursing staff . Special thanks to nurse Braxton who played a instrumental role in my recovery as well nurse Wendy & Caitlin in the ICU unit your professionalism unmatch..thanks team

Came in about an hour before they closed. They were not busy. I was checked in, had my vitals…read moretaken, saw the doctor, and had a prescription within 20 minutes. Everyone was nice and ready to help. When I went to the pharmacy a couple minutes away they had already received my prescription. Whoever runs this branch of Urgent Care should give the Charlotte Hall branch some pointers.

I had a great experience at this Urgent Care. I'm new to the area and went in with sore throat…read moresymptoms around 11am on a Friday. I couldn't find this location on Yelp so I came to google just to review. I was in and out. I filled out one sheet of paper and signed some others. I don't even know if it was legible because that's how bad I felt. I waited like 5 minutes and the front desk receptionist, Fran was super funny and kind. She had great energy which was needed that early. Her attitude helped make the process faster and she even said I could finish the papers later if I get called back. She offered me water. The tech that came to see me in the room Heather was pleasant and informative. She didn't jam the swab up my nose like most caregivers. The entire staff had smiles the entire time. Dr. Bernon was pleasant and extra cautious, he had me do an X-ray just to be sure it wasn't bronchitis. Oh and the X-rays are in-house!! That was a relief. The whole process was maybe 45 max. That's one of the fastest visits I've had at urgent care. He didn't just send me home saying have some tea and rest. He gave me prescriptions for my cough and congestion. He even gave a doctors note without even asking! I'm happy with my service and I'll be back when I have any medical issues...hopefully a long time from now though. What I'm saying is, I recommend this location.

I'd give it a negative star if possible, staff is extremely rude and doesn't have empathy or…read moreattention to care. Literally waited hours for a minuscule task, with an appointment! I overheard the doctor telling a patient your fine, your fine while she was screaming!! Please do us all a favor and be a McDonald's manager instead!

I went in on a Sunday .. taken right away. Staff was friendly .. no complaints. I believe the…read morephysician's name was Watson. She was understanding and took care of my needs. Here's another plus .. the office called to check on me .. very cool. Thumbs up to Urgent Care.