This is a homeless shelter, not hotel. I just recently donated a box of books and a DVD player for…read morethe current residents. I couldn't have been more relieved and excited that the young mothers were literally taking the books i donated. The coordinator Ruth is responsive and fabulous to communicate with on donations. She really cares about getting the resources the residents need. Also if you donate what they need , you are donating directly to the people who need the items. It goes on right on the table and they start taking what they want. My heart melted as i discussed which books I recommend for reading I will be back because I promised CDs and DVDs and i also now know they need diapers. Please donate if you are able to

But for the grace of God go any of us. The blood red doors, blood red, it's said, for a reason…read more The firm I joined early two years back now volunteers. That meant a great deal to me but I never had found the time to go. Today I found that time. One reason I went was in direct response to the SNAP benefits cruel debacle. This, I thought was better than marching - walking beside and offering a helping hand. Mercy, empathy and compassion are the marrow in the national spine - the international backbone. What was to have been an act of personal protest morphed into something unexpectedly different. We've become an outwardly more calloused land of late, where selfishness and insensitivity are worn like badges of honor. They're not; they're a stain on our image to the world - worse: to ourselves. I didn't do much day except hand out chips and offer supportive subtle enthusiasm. No one will remember me nor should they - I was fortunate enough to arrive and depart as a day tripper. But it's the faces that haunted me. You never knew what lead each man and woman there or what their fate would ultimately be. Yet here we were. Crossing fates in the same hall. And there was this unspeakably overwhelming sense as nearly two hundred hungry souls filed by us as we doled out chips and hot dogs and apples that we the dilettantes were happy to do. I felt we stood at the edge of a vast sea of unknowable suffering - that our few hours were a drop of living kindness, as the Buddhists call it, in this sea that's always threatened to drown the world. I can't put my finger on this sense of today except to say I'll return to learn perhaps a greater understanding. And the staff. They reminded me of that humbled awe I felt for 9/11 and covid first responders. I may not change a single life for the better except mine handing out child but I know that offering a helping hand to those struggling in need is what defines humanity and defies inhumanity. I'm grateful I experienced this. And even catching the glimpse of so many as they passed was a bracing wake up call to what's really going on. Thank you.

Very respectable here ! Very clean and honest people working here! They have 3 feeding times listed…read moreand dinner is at 5:30 pm , they have table seating inside ..

It looks nice and new, or at least remodeled. The beds are typical shelter singles but other than…read morethat it looks like a new chic middle 2-3 star hotel. The security and staff (front area) seem pretty disorganized but I'm just a quick visitor...

Franklin avenue women's shelter did a great job at keeping their word and professionalism. I was…read moretreated with respect and a few of the staff wasn't short of amazing. Ms. Black, Ms. Bishop, Mr. Henry , & Mr, Mohammed all made sure I had a great experience given the circumstances. I would recommend any women in need of shelter to go there and follow the rules. Thanks again guys

My experience was horribl, I was sent to another facility where at 2:30 in the morning only to have…read moreto transfer to somewhere else in manhattan. Sat there for over 6 hrs. I traveled for over 12 hours. They knew about my disability and sent me to a facility that wasnt suitable for my disabilitie. The staff was rude. Consistently on their phones making clients wait until they were done texting. Some staff wouldn't even respond when asked a question. Totally ignoring you. They are not organized at all. I used to work for dhs many years ago. And this behavior wasn't acceptable! Find staff that are serious about helping the clients. They walk down the hallway talking horrible about the clients. Which is supposed to remain confidentia. They have no compass ot empathy. Many people struggle with making decent money. Some people live check to check. They are only a few steps ahead of us. They could find themselves in the same situation any time. The staff needs to do better. The facility is in bad condition.

This marks my 200th review on yelp!…read more I was looking for a place to donate food and was referred to this place. This place is open 24/7. All in-person donations are to be dropped off with the gentleman at the front desk. You can also request a receipt if needed. They have different events throughout the month. The pantry drive is every 3rd Saturday.

These people who work here are extremely unpleasant and unprofessional…read more They take all the donations for themselves you can't even get a hygiene kit if your homeless they don't help you then they want to hide behind the word of God

You shelter it nasty and your staff nasty and I was pregnant and contact in the police and calling…read moreambulance and have me to the hospital when it wasn't time for me to go on my appointments then reported that they didn't have a bed for the baby when had the baby I win be coming back with a warrant and my hr worker and that door will be taking off the hinges I was just client I go into Shelter to see how the work with in clients path this place will be shut down so if you see me I don't want to hear nothing between path east River and tillery y'all all didn't pass so y'all will be shut down

This place is horrible some of the people here is disrespectful I am currently pregnant y'all have…read morea food pantry shouldn't be closed at all having people get full pantry once a week that is not enough for a pregnant woman can I have mold in my bathroom they don't deal well clean it and y'all have short variety of food then if I ask somebody for food out of the pantry they say I have to wait until Monday I can't do this no more I will be having HR come here along with my husband and have this place shut down I am tired of feeling miss treated I am high risk in my pregnancy because they don't provide transportation vans I was in the hospital numerous times since I've been here I am currently dealing with a lawsuit with pathbecause they keep on telling me to go back there knowing that I'm high risk the only good food I had here is when they had the food truck come here I ate a lot some people said I was greedy but I don't eat like that in this place I eat a lot because I'm far along in my pregnancy I'm currently 36 weeks I will be due in February I will not let my baby be born here because of this stuff your have done this times they will wake me up at the middle of the night to knock on the door I can't get up fast enough to see who it is it's very disrespectful and it's unsafe for me to sit there and wake up in somebody's coming in my room I don't care who it is but I care about my safety not alone that I had no come here a money order and I had mail come here for my food stamps they decided to open up my mail and I asked him why is my mail open they said we have to do that I do not care don't open up my mail my money order was stolen and this place will be shut down ASAP oh Thursday when my man comes back and path along to and y'all don't the friends to leave the premise you will be escorted out when comes to a pregnant woman she do not play when it comes to her child I'm letting you know that now

I was told on the phone they do not accept used clothing because the ladies would not wear them,…read morebut they would accept name brand and new clothing. Another time I was told that they don't have space. So they have space for new, name brand clothing but not for gently used? Doesn't make sense and something about this is really disturbing. Spin it any way you choose but it feels wrong. I donated everything to another pantry in Brooklyn and everything thing, shoes, clothing, bags, coats was gone in 30 minutes. I also had my daughter pack up all her gently used clothing, teaching her to help those in need but she learned another lesson and I will leave it there.

What an amazing time I had here today helping CHIPS to serve the community..... it was exactly…read morewhere I needed to be today. I absolutely LOVE to help others so this was definitely my kind of party. The staff was very friendly and nice. To be quite honest, I've never even heard of this place before this event but I'm so glad that I know about it now. I will definitely be back in the near future to volunteer again. CHIPS houses 9 young women who must be 21 years old and over and pregnant in their third trimester and allows them to have a place to stay for one year. They must go back to school and participate with in-house activities. CHIPS offers so much more programs as well. I spoke with Denise who is the executive director about the possibility of me coming back to volunteer with my church and she said that it was fine but I would have to participate in a training class which takes place the second Thursday of each month at 9 am and the last Thursday of the month at 6pm. I had a great time volunteering alongside my fellow Yelpers Peter D, William K, Aura B and Steven S. I'm looking forward to more opportunities like this in the future. Special thanks to Peter D for putting this together and allowing us to give back to the community. Life isn't just about receiving but also giving.

I recently had a short-stay in this establishment. Very comfortable bed. I didn't really need to…read moresleep there as in fact I went there to see this women I met online. Shockingly she had what I have between my legs. Regardless it was a very nice afternoon. I wouldn't recommend the cocaine rooms though. People actually use them for what they are intended on.. facilities. Can't wait to go back next pay period!

do you want to be in the shelter for 1-10 years ? do you…read morewant a case manager/ housing specialist that will make you loose 1-5 apartments due to her inability and incompetence to do her job ? do you wanna be forced to live in nycha ? Do you want to hear domestic voilence on the 3rd floor ? well lincoln motor inn is for you welcome to the roach motel aka hotel cortez

It's pretty late, 1:29 am I wanted to leave a review. I currently live in one of these shelters…read moreowned by pacific house. No one really has the courage to say anything about the treatment homeless people get in these shelters. However, it's about time and I don't even care if this doesn't reach people because this is a personal gift to pacific house. You have people in this program who havent even been spoken to about housing. People who have been here for months upon months without even being spoken to by a case manager. If that's what you even want to call them. You have us signing contracts saying we'll follow a dress code and that we'll have to even start paying to stay here everyday 5-10 dollars or do landscaping chores. We've been given uncooked meat and people have gotten sick. People overdose day after day and no investigation or care goes into it except for detox and come back and do the same thing. But then you have people getting kicked out for not being able to get a ride back from work or having service to call back. You have people getting harassed by other people living here and never getting even a warning. You have some staff who are cool, and others who give out dirty sheets to people who just don't want to deal with their attitudes. You have higher ups feeling interrogated by people who live here when they just want answers to their questions and end up being left without answers either way. You want to end and prevent homelessness, but all pacific house does is make living and getting better harder for everyone who lives in these places. And we're told we can leave if we're unhappy but are forced to stay because we have no where else to go. There's no alternative and this organization is making people miserable. Those quotes from homeless people on their website are bullshit. And I read you guys have a 4 star rating but, I couldn't find a rating anywhere. So i decided to leave a review. Yeah some people make it out good. But the people who leave have nothing but bad stories about these places. Someone investigate this organization. They have to be violating homeless rights. And if we don't have a right to better treatment, there needs to be a law implemented, because there is no one defending us. We need an advocate, or people need to start advocating for themselves. But it's hard when you have nothing to even start from.

From the owner: What Pacific House does; -Emergency Shelter: Delivering a…read moresafe haven and comprehensive services 24/7, 365 days a year for men and young adult males -Permanent Supportive Housing: Serving over 130 men, women and families with children -Meal Program: Preparing and offering daily nutritious breakfast and dinner through our community-powered Meal-a-Month initiative -Services Provided: Provides personalized case management and connections to mainstream resources, empowering clients to achieve stability, independence, and self-sufficiency.

We were there approximately 23 - 24 years ago, wow long time, but yeah, it was clean, no bugs, no…read moremalodor existed. Security was tight!! Rules were upheld!! Families were respectful of authority and the rules!! If you weren't, you were expelled. And it wasn't a Fort Knox type of thing either, it was that respect for others was the rule of law!!! We were there 18 months!!! The food served wasn't bad, BL&D. Then there was snack for the kids in-between!! School, library, recreational activities, family fun activities, etc. Now there's a new generation of homeless families/people. The ungrateful, you-owe-me, evil-minded, ill-mannered, disrespectful ones who doesn't contribute to society but only exists in society to take, milk from society that which they didn't give. The city is only giving families a start or a help-up after falling down, the city is not here to carry a person(s) all the way!! People need to be grateful, kind. and respectful to others and you'll get the reward you earn. Don't be a leech, be humble, kind, and respectful toward others!!! Oh!! my family - college, degrees-educated; one is in law (not law enforcement - law), the other in business management and me, healthcare!! We are the success stories of Saratoga Inn! We were humble, kind, respectful, and put God first, now we are reaping our rewards!!! Be grateful!! Ask not what your country can do for you, but what you can do for your country (if you are a true American!!!!).

Worse place ever. Staff is very unprofessional and the daycare/school has people working there that…read moreare very aggressive with the children.