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    Healthworks Fitness Centers - Cambridge

    Healthworks Fitness Centers - Cambridge

    3.5
    (245 reviews)

    For more than a year, I was a member of this gym because I loved that it was a women-only space. I…read morebelieved it would be a place where all women felt supported, respected, and welcome. Unfortunately, my experience was very different. On several occasions, I felt a cold and unfriendly attitude toward me from the moment I walked through the door. As a Hispanic woman, I never felt completely welcome. The situation with the guest passes was simply the last straw. My daughter had previously been a member of this gym and is still in their system. She does not come with me regularly, which is exactly why using one of my guest passes seemed like a reasonable option. However, the way the situation was handled and the way I was treated left me feeling uncomfortable, embarrassed, and undervalued as a customer. I am not asking for special treatment. I am asking for the basic respect that every person deserves. It is sad to realize that a place that should make women feel safe and welcome can sometimes make some women feel excluded. After this experience, I decided to find a place where kindness, respect, and professionalism are part of the culture--not the exception.

    I can't believe I have not written a review so far! My favorite gym by far! Amazing classes, a…read morelovely spa area, friendly and accommodative staff and inclusive/judgement free environment. I didn't know I needed to be in an all-women environment to feel comfortable and judgement-free, but here we are! The membership is worth every penny. The Cambridge location is conveniently within the porter square plaza so the er is plenty of parking. Just try it - you'll remember me!

    Assembly Sports Club

    Assembly Sports Club

    2.4
    (77 reviews)

    I've been coming here for over 3 years. It's always well staffed with incredibly personable…read moreemployees who know you by name. And that's not just because your name pops up on a screen. The facility is always immaculately clean and well maintained. Equipment is plentiful so you typically never wait for a machine. I've seen the same gym goers for years so clearly they're doing something right. Don't let the negative comments from folks who clearly are having a bad day deter you. some people will never be happy. I couldn't recommend this gym more for your daily fitness needs.

    I called today with a simple question about their advertised 30-day trial. The woman, who raspily…read moresounds about 60 years old, answered the phone and sounded DEEPLY inconvenienced by having to do her job. When I asked whether stopping by today for the 30-day trial would result in a charge, she snapped that it would be a $20 day pass if I'm going for just a day. Fine. I then asked a very basic, reasonable question: if I tried the gym during the 30-day trial and decided it wasn't a good fit, would I still be charged? Instead of answering, she replied, verbatim, "I mean, come on, we're trying to grow a business, honey." Her fixation on "growing the business" came across as aggressively cheap and wildly unprofessional. I kept my composure and kept it professional, unlike the miserable front desk speaker. I repeated my question and she finally confirmed that no, I would not be charged. By that point, the damage was done. I went to try out a different gym and signed up elsewhere! And not to mention the neon green and blue theme would've been a sensory nightmare to be in anyway. It takes real talent to turn a simple question into a reason to lose a customer, but she managed it effortlessly. Ridiculous! And by the way, there is absolutely no way to justify this experience, if the owner tries and responds. She knows exactly what she said, and she most definitely did NOT grow her business today!

    Cambridge Boat Club - venues - Updated July 2026

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