I was assaulted in May. I went to MedExpress to just get an overall check up to make sure I was…read moreokay. They took my vitals and took me back to a room to tell me that they cant help me, they wont cooperate with the police about how hurt I was, and also just told me to leave and go to the ER. NO CARE PROVIDED! AND STILL CHARGED 250 dollars. They are a joke. Go somewhere with actual pay assistance and a place that wont charge you for literal fake care.

This place is a down right joke a med express is supposed to be a one stop shop but it was just a…read moreclown show no labs the nurse practiser or whatever she was was clown I had to tell her what I had.to do and she agreed it's was a waste of time amd money I don't recommend

I brought my daughter in to get checked out. We were walk-ins so we signed in and started the…read moreregistration process online. I walked up to the counter with a question. When the person at the desk finally made eye contact, I began to ask my question and was cut off mid-sentence with an "I'm waiting for my computer to start up." I was obviously a bother to her with my pesky attempt to get clarification on the registration process. We, of course, left and found another place to take my daughter. It's unfortunate because this location is very convenient to our home and work.

From the owner: A visit to a UPMC-GoHealth Urgent Care center puts you in the hands of our highly credentialed…read moreproviders who will expertly attend to your immediate needs. But it also opens the door to all the resources of our esteemed local health system partner, UPMC. That means should you need ongoing care or treatment, we'll give you seamless priority referrals to UPMC specialists, so you can get all the care you need.

Dropping my review by one star due to the underwhelming response to my previously documented…read morebilling dispute. When I ask for an update, I am asked to kindly give them more time. It has been 4-months. How much more time is needed? The response by UPMC to my original review does not help. I decline to complete a form for each date of service. They know my name, address, telephone number, and email. How hard is it for them to admit their mistake?

From the owner: A visit to a UPMC-GoHealth Urgent Care center puts you in the hands of our highly credentialed…read moreproviders who will expertly attend to your immediate needs. But it also opens the door to all the resources of our esteemed local health system partner, UPMC. That means should you need ongoing care or treatment, we'll give you seamless priority referrals to UPMC specialists, so you can get all the care you need.

I experienced King's Daughter's Family Center for the first time this week. My Dad had an inpatient…read moreprocedure and my Mom needed blood work and a bone scan. The facility was fresh and new. The outpatient waiting room had restrooms, vending machines and an ice and water dispencer, which was free. I'm so glad I brought my own cup I could refill. We arrived at 8 AM. My Dad checked in for his procedure. Since I was his driver, I had to give my name and cell phone number so Dr Wong could call me after he completed the procedure. Then I left my Dad and went up the elevator to the lab with my Mom. She had already had blood drawn and advised they could get her in earlier for the bone scan that was scheduled for 10:45 AM. What? You can take her sooner? I was very impressed! Then we headed back to the waiting room. I received a call from the Dr at roughly 10:15 AM. He told me how it went and the medicine he was going to prescribe Dad. Then we were able to see my Dad. He was knocked out and didn't want to wake up. Nurse Becky was fabulous! She gave him some Sprite and checked all his vitals. We were out of there by 10:45 AM. This was a well ran medical facility. There was also an Urgent Care. A one stop shop with compassionate medical care workers. Thank you for taking such great care of my parents;)

Called to see if they accepted my insurance, being a private urgent care unaligned with any area…read morehospital, that's something that is normal and expected. Was told that they cannot tell me if they accept my insurance, I'd have to come down there and become a patient and fill out a chart. I am 100% not doing that and wasting my time so they can charge me if they're not in network.

From the owner: A visit to a UPMC-GoHealth Urgent Care center puts you in the hands of our highly credentialed…read moreproviders who will expertly attend to your immediate needs. But it also opens the door to all the resources of our esteemed local health system partner, UPMC. That means should you need ongoing care or treatment, we'll give you seamless priority referrals to UPMC specialists, so you can get all the care you need.

We were in town visiting family and needed to visit this urgent care. The nurses and NP provider…read more(Teresa) were exceptionally nice. They were patient and very kind. Many times in urgent cares they want to get you in and out, and they were not worried about that while we were in there. They moved at our pace because my family member needed to keep taking small breaks due to passing out from pain, etc. I would recommend them for sure!

From the owner: A visit to a UPMC-GoHealth Urgent Care center puts you in the hands of our highly credentialed…read moreproviders who will expertly attend to your immediate needs. But it also opens the door to all the resources of our esteemed local health system partner, UPMC. That means should you need ongoing care or treatment, we'll give you seamless priority referrals to UPMC specialists, so you can get all the care you need.

I took my son in this evening because he was the last member of our family to get pink eye. I…read morethought we could get the same medication that worked for myself, my husband and my other son. When my other son came down with it, we explained to the doctor why we wanted a certain medication and he was happy to help, however, a nurse practitioner was there (Alisha Hightower), who spent 4 minutes with us and refused to listen to anything we had to say, refused to prescribe the medication and literally walked out of the room and never came back. We had questions to ask, needed more information on the meds she did prescribe but she was "too busy" to answer any questions. Amazing she wasn't too busy to take our money. I will never use this urgent care again. I thought the people in the medical profession would care enough to listen. Maybe Alisha is in the wrong profession.

I'm writing this because I came to Ashland to see my uncle who is dying of cancer. I got sick…read morebecause I've been traveling for four days. I showed up at the Kings daughters urgent care with 2.5 hours before they close. There were three people in front of me. I filled out no paperwork... They took children that came in after me before I was seen. I could hear them examined for extraordinarily long periods (more than 20 minutes per patient) of time before I was even seen through the walls because they are that then. UIn a absolutely soul crushing move, they waited until all pharmacies in the area were closed before even seeing me, when all I needed was a prescription for antibiotics so I wouldn't get my uncle sick on his deathbed. After traveling for four days, and waiting for 2 1/2 hours, they can even get it together to write me a prescription for antibiotics before everything was closed for Thanksgiving. They knew it was being closed they did nothing except take others in front of me for no reason except that they wanted to. They do not care about you, they care about themselves and what they want to do, not what is your priority to make you accommodated but rather whatever they can do themselves. Saying I'll never go back to her is the understatement of the decade, literally as I have not been back here and yours and will not return for many more. They made it impossible for me to see my uncle before he died because they purposefully waited me out, I explained everything to them and they were fully aware of the situation, they offered no accommodation and no apologies or reasons. They saw everyone before me. I was in the back office examination room for a full hour while I could hear them seeing other people in front of me. Sad, horrible... And they most importantly prevented me from comforting a dying man. It's impossible to get lower than what they did, with full knowledge. Update, the day after words, I just went and reread this entire review. I stand by it. But, I want to make some kind of clear, the real issue that I have with this is that the people that they're underserving, IMHO, are the salt of the earth. I think that the tragedy here is not that they're just a bad clinic, cause they are, but that exists, it's that this is one of the few options for the people who live in this area and they're really good people as a General rule. If you're screwing over people who never done anything wrong to you or in most cases anybody makes it way worse. I'll think anybody but I have a problem with this were located on Capitol Hill... I might even laugh about it. This is a tragedy though, is people deserve all the best in there getting the worst as they usually do time and time again. They put my file, my medication, everything under my middle name. This made it impossible to look up when I got to CVS because they didn't tell me which neither bringing under an assumed it would be filed under my last name like every other place in the whole freaking world would do... So it's CVS, it took the poor guy nearly an hour to get my stuff when it was already done by the time that I got there. In fact, after talking with the guy and looking at the time on the receipt, medication was called in half an hour before I left the place which means that they could've let me go earlier and specifically made me wait. This bothers me because, I'm the one that told them want to prescribe, I said please prescribe me some Zithromax, please prescribe me some prednisones and that's exactly what they did. This whole place reeks of corruption, reeks of a hoax if you can, stay away at all costs, if you can't, I'm deeply sorry but bring entertainment because you're going to have to wait unless you're with an infant. What a freaking joke.